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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its competitive pricing and the excellent value for money they offer. Consumers appreciate the straightforward and efficient online process, highlighting the ease with which they can obtain insurance quotes and complete their purchases. Many reviewers specifically mention the user-friendly website and the speed at which they receive their documents. People also value the positive user experience and the high level of service provided. Several reviewers commend the helpfulness and professionalism of the staff, particularly when resolving issues or providing assistance with the online portal. The company's commitment to going the extra mile to ensure customer satisfaction is a recurring theme in the feedback.

Based on these reviews

Rated 5 out of 5 stars
Verified

I purchased a new bike after not riding for 8 yrs so had to start again with NCB I went through most of the compare sites and Wiserchoice always came up the cheapest by quite a bit. I know its online... See more

Company replied

Rated 5 out of 5 stars
Verified

Competitive quote as I have zero no claims bonus as not ridden a bike for 50 years. Recently retired and fancy getting back on two wheels once again! Managed to navigate through the online application... See more

Company replied

Rated 5 out of 5 stars
Verified

New customer found the online process very easy to do no telephone calls or hanging around listening to boring music, documents were downloaded within seconds of payment. First class service, Many... See more

Company replied

Rated 5 out of 5 stars
Verified

We had a brilliant experience with a young lady this afternoon sorting out hubby’s getting his account sorted. I think her name was Emily (could be wrong) she was sooo patient in helping us sort it ou... See more

Company replied

Rated 3 out of 5 stars
Verified

First time signed up with Wiserchoice for motorcycle insurance. Sign up process could be improved - wouldn't let me add OEM (but optional extras) alarm and immobiliser - only from a list of third-part... See more

Company replied

Rated 3 out of 5 stars
Verified

My experience using my phone to interact with you was terrible. The portal does not appear to allow mobile interaction. If thus us the case the customer needs to be alerted to this. Having said that... See more

Company replied

Rated 4 out of 5 stars
Verified

Quote was easy process through quotezone, but trying to purchase the policy was a real ordeal using an android smartphone. I had to use my laptop in the end. Online support chat was very helpful

Company replied

Rated 5 out of 5 stars
Verified

From comparison site, best overall price and value, price remained the same without hidden extras costs when transferred to brokers site, unlike others. Easy portal set up to view/check and download... See more

Company replied

Rated 4 out of 5 stars
Verified

Easy to sign up and find the type of insurance cover that I required through a comparison website. A good price comparison compared to my previous insurer. A little difficult to navigate and find the... See more

Company replied

Rated 3 out of 5 stars
Verified

Had my renewal quote from Wiser Choice at £123, an increase of nearly 20%. Went to a comparison site and found the exact same insurance cover for £99 with Wiser Choice. Why didn't Wiser Choice just of... See more

Company replied

Rated 5 out of 5 stars
Verified

Having used a comparison website to find a good deal it was easy to just confirm details etc and pay the premium and what seems to be a common thing these days - the service charge, £30, but it still... See more

Company replied

Rated 5 out of 5 stars
Verified

So far so good, im happy 😊 bit lacking in this review so i shall edit it and say more as im actually impressed, 🤣😂🤣😂🤣😂 im really happy with quote they gave me for my xjr1300 which is very compe... See more

Company replied

Rated 3 out of 5 stars
Verified

Can't setup an email and password on your website. The email box drops the last letter so needs to be rectified

Company replied

Rated 5 out of 5 stars

I had an issue recently on attempting to make changes to my email address on the Customer Portal. When the problem was brought to the attention of the Company I received a call from Stacie who coul... See more

Company replied

Rated 5 out of 5 stars
Verified

Obviously, price is foremost on anyone's priority list. Wiserchoice was on the next page as regards this! Web site was intuitive, which is important to me, being an old Numpty.

Company replied

Rated 5 out of 5 stars
Verified

Very competitive quote all explained clearly. Very easy to buy. All documents available on portal immediately. Clear understandable language used. Thank you

Company replied

Rated 4 out of 5 stars
Verified

Easy to find the policy I needed price wasn’t too bad all online straightforward and simple would recommend not the cheapest bit best when you compare includes legal as standard

Company replied

Rated 5 out of 5 stars
Verified

easy to sort - I was a little unsure that the payment for insurance starting in 8 days was withdrawn straight away ofter set up. No issues otherwise.at the moment .

Company replied

Rated 5 out of 5 stars

I initially had a problem with this Company regarding a change I needed to make to my policy. Unfortunately it was just prior to my renewal date and unknown to me during this period you do not have... See more

Company replied

Rated 5 out of 5 stars
Verified

Very quick and easy, by far the best cover at the lowest price. Well worth going FULL cover. Will update my review if I ever need to contact the during the length of my policy.

Company replied

Rated 5 out of 5 stars
Verified

After a misunderstanding on my behalf I received a phone call from a very lovely polite lady who sorted everything out for me. I would recommend this company without hesitation and their customer care... See more

Company replied

Rated 3 out of 5 stars
Verified

If the important things that are covered for example pillion could be highlighted as definitely covered would help. I'm one section it says I have to select and another it says I'm covered, slightly... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my first time using wiser choice so far so good everything has been made simple to understand I have been kept updated with useful emails

Company replied

Rated 5 out of 5 stars
Verified

It was very simple to sort my motorcycle insurance and I am of the age that I really do not enjoy online workings but I sorted everything even went to Chat box to upgrade breakdown cover . Simple

Company replied

Rated 5 out of 5 stars
Verified

Quick and easy. best price received via comparison site. Hopefully never have to find out what actual service will be like. However, so far so good.

Company replied

Rated 5 out of 5 stars
Verified

The entire process was so straight forward, the price was fair as was the cover offered for that price. I wouldn’t hesitate in recommendations this company

Company replied

Rated 5 out of 5 stars
Verified

Quote was reasonable compared to the last policy that increased ,not decreased in price .Kind of strange don't you think as the bike and .myself aged 12 months.I had to go with the reviews of wis... See more

Company replied

Rated 5 out of 5 stars
Verified

Got insurance immediately and at a much better price than any other provider. Got the insurance done in ten minutes and went out for a drive with all my documents in order.

Company replied

Rated 5 out of 5 stars
Verified

I was contacted by a lovely lady named Stacy who talked me through the registration for there portal. I followed and now have full access to my documents. Thanks again for your patience.

Company replied

Rated 5 out of 5 stars
Verified

To begin with, what a service! These guys helped me out to no end and met all of my needs with my insurance. The guys I spoke to couldn’t be anymore helpful and I would not hesitate to tell anyone abo... See more

Company replied

Rated 3 out of 5 stars
Verified

Start date change when went to Insurers website was confusing. Took several chat sessions to get confidence it would be right.

Company replied

Rated 5 out of 5 stars
Verified

The quote provided was by far the best and covered more options than some of the more expensive quotes. The whole process was very straight forward to complete, thank you.

Company replied

Rated 5 out of 5 stars
Verified

Used search engine for prices wiser choice came up the cheapest plus I could add on extras very cheap all others were expensive for same policy I got a excellent price for my motorcycle would recommen... See more

Company replied

Rated 4 out of 5 stars
Verified

After a few attempts I think I got there but found it really frustrating to say the least, to many repeats saying doesn’t match but a couldn’t what was wrong, now trying to see the policy and it won’t... See more

Company replied

Rated 3 out of 5 stars
Verified

Lowest quote and reasonable sign-up process, but I was disappointed to find that the price was higher than shown on go.compare.

Company replied

Rated 5 out of 5 stars
Verified

Quick, easy and a competive price when all aspects such as cover and excess are taken into accoutn

Company replied

Rated 5 out of 5 stars
Verified

Very easy to do my insurance with wise choice all done and dusted very satisfied

Company replied

Rated 5 out of 5 stars
Verified

Having got a quote for my moped insurance the setting up was quite straightforward

Company replied

Rated 5 out of 5 stars
Verified

Web site great, cost incredibly cheap. Set up of user account faultless. Very happy.

Company replied

Rated 4 out of 5 stars
Verified

Easy to navigate, good choice of packages and very quick to get insured.

Company replied

Rated 5 out of 5 stars
Verified

Just made life easy! Quick process Thanks

Company replied

Rated 5 out of 5 stars
Verified

Very competitive quotation and a swift response with documentation etc.

Company replied

Rated 5 out of 5 stars
Verified

These guys were cheaper for me on confused.com comparison website. So I went to their website and was able to get the same insurance level plus pillion cover and helmet and clothing covered for £20 le... See more

Company replied

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Company details

  1. Motorcycle Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Insurance Company

Written by the company

Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

fast

fast, no hassle

October 26, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Robert

Many thanks for your review and feedback, we really do appreciate it.

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Very competitive quotation!

Very competitive quotation and a swift response with documentation etc.

October 24, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi William

Many thanks for your review and feedback, we really do appreciate it.

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Just made life easy

Just made life easy! Quick process
Thanks

October 24, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Karl

Many thanks for your review and feedback, we really do appreciate it.

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Good service

Good price very helpful young lady i spoke to job done ?

October 24, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Jonathan,

We are very glad to hear that one of our Support specialists were able to give you a 5-star experience! Thank you for taking the time to leave us a review, we will pass the feedback on to the specific colleague who will love to hear this too!

Wiser Choice Bike

Rated 1 out of 5 stars
Verified

i hate needing a portal

i hate needing a portal, it won't accept my email address/ password. so tired of this crap.

October 23, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi,

We’re really sorry to hear that you’ve had a bad experience. We want to understand what went wrong and see how we can improve. Please can you contact us to discuss?

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Competitive insurance

Keen price and good terms sealed the deal.

October 23, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Jeremy

Many thanks for your review and feedback, we really do appreciate it.

Wiser Choice Bike

Rated 3 out of 5 stars
Verified

Can't setup an email and password on…

Can't setup an email and password on your website.
The email box drops the last letter so needs to be rectified

October 22, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi

Thank you for taking the time to leave us a review and providing us with feedback. Please get in touch with us via live chat so that we can look into this for you.

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Quick service

Quick service

October 19, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Daniel

Many thanks for your review and feedback, we really do appreciate it.

Wiser Choice Bike

Rated 1 out of 5 stars

You said ageas told you to cancel the…

You said ageas told you to cancel the contract as you dunt cover trikes but your website says otherwise. Ageas veried they themselves never got your quote in their understanding department. So that means someone in your department never made physical contact with ageas themselves who have confirmed they willing to quote via you and they happy with the disability responsible adjustments within the law to accommodate the broker ( you in this case )
It was Jan in Gloucester who actually help me with contact information to complete my quote advertised me to ask you to reach out to them to complete the disability responsible adjustments under the disability discrimination law under the quality act 2010
After all ageas are the ones who pay out if a claim made not you directly which is why they advised me to inform you my licence is correct and rhe terms of contract is allowed with you , you just gotta be willing to physically communicate with ageas directly and your higher up seems to miss that stage . Ageas never got your quote to their desk , the guy I spoke to after Jan found it odd you said you sent a quote and they told you to cancel despite they never got it in first place
So was there some miscommunication between your higher up and yourself as ageas never got it and been waiting two days for it

So sun e they willing let's sort this now you know they letting you to quote if you physically speak to them

October 17, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Decent price and easy to deal with my…

Decent price and easy to deal with my policy online 👌

October 15, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Gary

Many thanks for your review and feedback, we are glad that found it so easy to deal with your policy online and at a price that suited you.

Wiserchoice Bike

Rated 5 out of 5 stars
Verified

Competitive insurance offered and easy…

Competitive insurance offered and easy to navigate options for comparison.

October 13, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Dave

Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Very quick and no issues encountered

Very quick and no issues encountered

October 11, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Andrew,

Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Questions were answered well.

Questions were answered well.

October 10, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi,

It's great to hear that you’ve had a good experience. If you need any
help in the future please let us know. Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

Good service

Good service

October 7, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Thomas

Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.

Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars
Verified

less expensive and easy to use

I purchased a new bike after not riding for 8 yrs so had to start again with NCB I went through most of the compare sites and Wiserchoice always came up the cheapest by quite a bit. I know its online only but the chat portal is easy to use and I was able to confirm any details of my circumstances which gave me peice of mind when confirming my details.

October 4, 2025
Wiserchoice logo

Reply from Wiserchoice

Hi Steve

Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!

Wiser Choice Bike

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