Chris Macmillan Adams

Hi Chris,
Thank you for your feedback. I am very sorry DPD did not take better care of your plants during transit. And I do understand how disappointing this has been for you.
Your plants are covered by our plant guarantee, so if you do have any issues with them please do let me know.
The Seaweed liquid plant feed you were sent can be watered into your plants and will give them an extra boost of nutrients.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care

Hi Chris,
Lovely to speak to you and thank you for your feedback. I am so sorry your Yew plants arrived in such poor condition, with the boxes so wet and I completely understand how disappointing this was for you. I will pass your comments onto our dispatch manager in regards to plastic protection in the bottom of the boxes.
As discussed on our call I have arranged for some Seaweed Liquid feed to be sent out. This can be watered into the roots and will support stronger growth. I have sent enough for your gardener to use on the plants now, and also again in spring once the growing season begins again.
Yew is a slow growing evergreen conifer that produces red berries during the autumn that will attract hungry birds. I hope you enjoy your new hedging and the wildlife it will bring to your garden.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care

Good morning
We are sorry to hear that your plants have not thrived in the way that we would expect. Please contact us at evieg@hayloft.co.uk where we would be able to help correct this for you.
Kind regards Evie

Thank you for your kind review, it really is appreciated.

Hi,

Thanks for sharing your 5 star rating with us and the community. We are very grateful for your feedback.

Thank you,

PDF Simpli

Good afternoon,

I am very sorry to hear of the experience you have encountered with us so far. We would like to help you and sort your request for you. Please reach out to us via the link below and we shall be more than happy to assist you with your query.

http://www.saga.co.uk/chat

Kind regards

Steph

Hi Chris,

Thank you for taking the time to leave a review. I am very sorry to hear of the issues you have experienced with your vacuum cleaner. We would like to have this resolved as quickly as possible for you. Please visit the Beldray website and chat with one of our advisors on live chat.

We look forward to hearing from you.
Beldray Customer Service Team

Dear Mr Macmillian- Adams,

Thank you for travelling to Vietnam and Cambodia with us.

I am pleased to hear your thoughts regarding your itinerary. Feedback is essential for our improvement and growth so we really appreciate you taking the time to share your experiences.

I shall be sure to pass your comments to my overseas team for future consideration.

As a whole, I am joyed to know that the itinerary was well planned and we hope that you have returned home with many happy memories from these remarkable destinations.

If we can be of any further assistance with future travel plans, please feel free to give us a call- we would love to hear from you.

Kindest Regards,

Lydia
Customer Experience Team

Thank you for you review. I'm sorry you weren't able to make contact with us to place an order. Our telephone number does appear on our website and in our catalogue.