JH

Jill Howard

United Kingdom

Reviews

Review of Tubhome


Rated 5 out of 5 stars

Great Company - Great Spa Bath

Firstly I am disappointed to read other negative reviews. I have had nothing but excellent service from this company. I have spoken on the phone and received exceptionally helpful and kind responses. I purchased the Spatec Whirlpool Bathtub – Nova 170 ECO Complete with headrests, bluetooth etc. I am DELIGHTED with it. It has a waterfall style tap to fill the bath, it comes with a shower attachment which is perfect for washing your hair. It has underwater relaxing lighting which runs through a series of lovely colours and it has 28 jets which you can choose a combination of or have them all. It has a minumum to maximum setting (I have not needed it to be on Maximum as the jets are really powerful) I can have the jets massage my back and shoulders or just the ones on the bottom bubbling away. I also opted for the bluetooth function so I can listen to my music whilst in the tub. The control panel on the bathtub paired easily with my phone. I absolutely LOVE IT. It was delivered to my garage by the driver who wheeled it in on a pallet. I was kept informed all the way through from ordering to the shipment date to the carrier - everything was emailed to me as it happened. My plumber installed it and tested it and it worked perfectly first try. I use it very often so I am expecting a big water bill but it is definitely worth every penny.

July 31, 2025
Unprompted review

Reply from Tubhome

Thank you so much for your wonderful review and for taking the time to share such a detailed experience! We only recently started collecting reviews on Trustpilot, so it truly means a lot to us when happy customers like you share their feedback.

We’re thrilled to hear how much you’re enjoying your Spatec Whirlpool Bathtub – Nova 170 ECO and that every feature is living up to your expectations. It’s also great to know the delivery and installation went smoothly ( we must say the delivery is made at street level and this must on been an exception of Dachser to of taken the order up to your garage ! how nice of them ) and that you’re already making the most of the jets, lighting, and Bluetooth functions.

Your kind words about our service are greatly appreciated by the whole team — we always aim to offer helpful and friendly support at every step.

Thank you again for your trust and for recommending us. We wish you many more relaxing moments in your new bathtub!

Review of Petplan


Rated 5 out of 5 stars

Pet Plan are extremely sympathetic when you need them to be

I have just had to euthanize my best companion Oscar a 15 yr old persian boy who I loved dearly and who loved me back. He had bloods taken about a month ago and I was told he was in perfect condition - nothing at all wrong but sadly since then he developed a mass under his tongue which was cancer. He was able to eat and hung on for another 8 days but then it became clear I had to make that awful decision. I elected euthanasia with a private cremation and to have his ashes back. I did expect my claim to be met for the euthanasia but I also expected I would need to pay the excess. However, I received a lovely letter from Pet Plan beautifully worded and a cheque for the entire amount. Excess was waived as a kind gesture of good will. I was so taken aback I had to ring to say thank you for such a lovely gesture when I was in such a sad place, I really appreciated it so much. It means such a lot when you are grieving to have such a nice kind gesture and sympathetic words from Pet Plan.

August 20, 2025
Unprompted review

Reply from Petplan

Hi Jill,

We are so sorry for the loss of your beloved Oscar. Please accept our condolences. We appreciate you taking the time to share your experience during this difficult time. We're touched that our gesture provided some comfort, and we value your kind words.

Thanks, Peter - The Petplan Team

Review of FreePrints


Rated 4 out of 5 stars

45 free prints each month…

45 Free 6x4 prints once a month just pay the postage. Not a bad offer. Even though the postage is more than I would expect for a small parcel.of photos it's still a good deal

May 15, 2025

Review of InPost UK

Review of Kasperfit


Rated 1 out of 5 stars

I would give this company ZERO STARS if…

I would give this company ZERO STARS if I could. Customer service is APPAULING- non existent. They sent me one wrong item and one damaged item and are expecting me to pay to return them. It's been going on since December. Now I have to get my money back through my bank. DONT BUY FROM KASPERFIT !!!

March 12, 2025
Unprompted review

Review of WestcountryNurseries


Rated 5 out of 5 stars

Lovely plant in great condition

I ordered a Blackbird Dierama from Westcountry Nurseries. It arrived really quickly. It was extremely well packaged to ensure no damage could happen to the plant in transit. It arrived as a very healthy looking plant not a single leaf was either wilted or damaged in any way. It went straight into my garden and is looking very well indeed. It is too young to flower this season but I've no doubt it will grow into a lovely healthy specimen and given a coup!e of years I hope will produce some stunning flowers. Very happy with my purchase and will definitely shop with Westcountry Nurseries again.

July 18, 2024
Unprompted review

Reply from WestcountryNurseries

Thank you for your feedback and confirmation these plants are excellent

Review of World of Books


Rated 5 out of 5 stars

Wob - A great way to re-use a great book

Wob is a great way to grab your favourite book for a fraction of the brand new price. The description 'very good' is exactly that. The books I purchased were just like new. They arrived well packaged to avoid any damage. They arrived promptly and the website is easy to use and browse for your choices. Excellent service will definitely use again.

April 10, 2024

Review of Aspirato


Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS BUNCH IF…

DO NOT BUY ANYTHING FROM THIS BUNCH IF SCAM MONGERS !!!!I wrongly purchased a vacuum immediately within seconds tried to cancel- they said it was already shipped ? Rubbish. They sent it but I've had around 6 days of stupid emails saying I must keep it for 10%discount or return it to China and pay customs,shipping and it may not get back !!!the return label shows a UK address I will be sending it back to. Then I'll have to fight to get my money refunded. !!! Don't touch this company !!!! Update 27/11/23 I'm still getting almost threatening emails saying I have to return to China but I have to pay shipping and customs and it may not arrive then I won't get a refund. Nonsense. There is a UK return address on the label- I'm sending back there and photographing everything. I will then bombard them with emails and get my bank involved. What a bunch of criminals !! Further update Dec 20 I'm still getting the same generic emails offer g discount to keep the vacuum. I returned it already to the address on their own label but I still get The stupid emails and still no refund !! I am contacting my bank and trading standards about these scammers/ robbers !!! And after reading other reviews I am also contacting watchdog !

November 24, 2023
Unprompted review

Review of Wilko

Review of The Range


Rated 5 out of 5 stars

Excellent service

I paid a little extra to have my parcel the next day. It arrived very promptly and not late in the day. Packaged very well and the delivery driver was very courteous. I will definitely shop with The Range online in the future.

October 13, 2021

Reply from The Range

Good Morning

Thank you so much for leaving us a 5 Star review.

We do hope you continue to shop with us so you continue to receive a 5-star service.

Kind regards,

Judy

Review of Lovehoney


Rated 5 out of 5 stars

Quality products Professional discrete service

Great products excellent service professional informative videos covering all aspects of their products from recommended use to hygiene. I would highly recommend Lovehoney to anyone. Ideal for beginners who want to experiment and try out new toys. Videos explaining the recommended use of each item and their suitability are informative and highly professional. Lovehoney is undoubtedly responsible for enhancing sexual pleasure for many both singles and couples. Thank you Lovehoney x

February 13, 2017
Unprompted review

Reply from Lovehoney

Hi there,

Thanks for rating us so highly! We love hearing from customers like yourself, and learning where we got it right.

If you need assistance with anything else, please do not hesitate to contact us via customercare@lovehoney.co.uk

We are always available with 24/7 help!

Kindest regards,

Jessica

Lovehoney Customer Care