DO NOT BUY ANYTHING FROM THIS BUNCH IF SCAM MONGERS !!!!I wrongly purchased a vacuum immediately within seconds tried to cancel- they said it was already shipped ? Rubbish. They sent it but I've had around 6 days of stupid emails saying I must keep it for 10%discount or return it to China and pay customs,shipping and it may not get back !!!the return label shows a UK address I will be sending it back to. Then I'll have to fight to get my money refunded. !!! Don't touch this company !!!! Update 27/11/23 I'm still getting almost threatening emails saying I have to return to China but I have to pay shipping and customs and it may not arrive then I won't get a refund. Nonsense. There is a UK return address on the label- I'm sending back there and photographing everything. I will then bombard them with emails and get my bank involved. What a bunch of criminals !! Further update Dec 20 I'm still getting the same generic emails offer g discount to keep the vacuum. I returned it already to the address on their own label but I still get The stupid emails and still no refund !! I am contacting my bank and trading standards about these scammers/ robbers !!! And after reading other reviews I am also contacting watchdog !