Firstly I am disappointed to read other negative reviews. I have had nothing but excellent service from this company. I have spoken on the phone and received exceptionally helpful and kind responses. I purchased the Spatec Whirlpool Bathtub – Nova 170 ECO Complete with headrests, bluetooth etc. I am DELIGHTED with it. It has a waterfall style tap to fill the bath, it comes with a shower attachment which is perfect for washing your hair. It has underwater relaxing lighting which runs through a series of lovely colours and it has 28 jets which you can choose a combination of or have them all. It has a minumum to maximum setting (I have not needed it to be on Maximum as the jets are really powerful) I can have the jets massage my back and shoulders or just the ones on the bottom bubbling away. I also opted for the bluetooth function so I can listen to my music whilst in the tub. The control panel on the bathtub paired easily with my phone. I absolutely LOVE IT. It was delivered to my garage by the driver who wheeled it in on a pallet. I was kept informed all the way through from ordering to the shipment date to the carrier - everything was emailed to me as it happened. My plumber installed it and tested it and it worked perfectly first try. I use it very often so I am expecting a big water bill but it is definitely worth every penny.