Isabel

Unfortunately, my first purchase was a disaster. I ordered a pair of shoes. Description did not say the soles are damaged and sides are practically splitting apart. I returned it immediately 1st class and tracked . My return was refused for the reason it sustained additional damages not mentioned on their description. This is a joke! I would avoid this site or be very extra careful and prepare to be hassled sending complaints and loose money. No reply on my feedback both on Instagram or thru contact us on their site. No number to call. Such a disappointment.

I ordered a couple of the hold luggages. They look amazing and durable. The design, made, lifetime warranty and not to mention the discounted price , no brainer I have to get one. Not used them yet but I’m sure it will not disappoint .

Photo album made easy straight from my mobile.

Staff always go about and beyond. One of the best customer service , I have come across. Keep it up and well done to your customer service team.

Easy to use and refund is received with 7 days.

Unexpected lovely experience. The sales agent was friendly, helpful and has the initiative to check if there’s a deal on the perfume I’m after which lucky for me there is. I got it for a bargain! The sales agent did a fantastic job! Well done and thank you.

Affordable lovely pieces and timely delivery.

The app is so easy to use and the product itself it fantastic!

Fantastic! Gary is professional and shows respect for the property. Some engineers would come to the house and would walk though the carpet with their shoes on. No shoes cover at hand . For me this is very important and he did a great job too checking our plumbing.

What a disappointment! Someone in the team canceled the wrong order. Rather admitting mistake. Had have to blame sourcing???? .

Ordered some stuff from the site, again it never disappoints. Love their Korean products.

I love the fact that I can get hold of Korean products easily via your site. The timescale from order to delivery is just right. The free delivery is the best ( of course with minimum spend) .

I ordered the Rimowa cross body online. It was straight forward, got it just after a couple of days. I love the bag! It’s my new favorite everyday cross body.

Easy to order and efficient delivery. Got my radiators and they are lovely and works perfectly.

You all did a great job. You made the process so easy at the same time professional and personal. Keep it up all. And thank you!

The engineer is friendly and professional. Got the job done efficiently.