Hi Isabel,

Thank you for taking the time to review us.

Please be advised that we did not cancel the wrong order. Unfortunately, we were unable to fulfil your order as the item was sold out. The details have been shared with you via email as well.

We do aim to fulfil all orders, however, there are times when an item may get sold out before it can be assigned to an online order. In such cases, the order eventually gets cancelled.

I hope this provides some clarity.

Feel free to email us if you need further assistance.

Regards,
Louisandra