United Kingdom
Review of Drivethedeal
I recently bought an Audi A3 through drivethedeal. You choose the car you want they then quote you a price and if you agree they then put you in touch with the dealer for that car, you pay the dealer not drivethedeal just as you would otherwise. I took out PCP then paid it off before 14days and I saved £4k so very happy basically getting 2 years free depreciation thank you Jim.
Review of RIU Hotels & Resorts
Riu have a best price guarantee. I booked 7 nights at one of their hotels in Agadir and then found it cheaper on booking.com. The booking.com booking had a free cancellation period of 5 days whereas the Riu booking was 7 days.
They would not honour the price difference stating as below.
In this case, we have reviewed your case with our internal department and due to the terms and conditions of the third party websites not matching our internal terms and conditions, unfortunately the Best Price policy does not apply to your reservation.
The cancellation policies are different.
They should have honoured the price and cancellation period.
Review of hotukdeals
If I post a deal from a major company ie Amazon, Tesco they show it if I post a deal from a very small company they say we can’t show it.
Review of easyJet
For me my experience was okay cheap return flight obviously off peak I don’t buy anything onboard £5 for a can of beer no thanks. My carry on 25 litre bag was good but they are making everyone put their luggage in the bag sizer. It was cringing the Easyjet staff were like the Gestapo I assume they must be on commission.
Review of RIU Hotels & Resorts
They convert your payment into your currency and charge you 4% without telling you beware.
Review of eBay
Allowing retailers Trespass to break the rules won’t be using anymore.
Review of Trespass
Cancelled my online order will never use again.
Not had refund yet.
Please do not go near this company.
I think they do this because they have cashflow problems.
Review of RIU Hotels & Resorts
On the Riu website it says best price guarantee yet my booking for 5 nights was £200 cheaper on booking.com. I called Riu who said they only guarantee best price on their website. Very strange.
Review of hammerite.co.uk
Ordered a 750ml of white paint got a spray can silver.
Review of Centreparcs
They have just cancelled our stay for the Queens funeral disgraceful we should all boycott this company for good I will never stay again.
Review of Halifax
Just had an email saying they are going to debit my bank account £36 for my share dealing account which I haven’t used in over 10 years. Surely this is fraud I have contacted the ombudsman.
Review of Hamleys
Bought 3 monster jam trucks on Hamleys website it says scale 1:24 when it arrived the scale was 1:70 absolutely rubbish.
Review of Symbio Energy
Shame I was on 13p per kw. Neonreef.co.uk have 17p kw may change to them.
Review of Symbio Energy
I switched to Symbio on a fixed one year deal Low Fair and Green 12M Fixed SE02 v23.
Nearly a third cheaper than all other providers standing charges 9.5p per day and 13p per kw.
So far so good I photo the meter and to send a photo when I submit a reading at the end of every month (I think this is a must).
My DD has so far stayed the same and I am happy.
Will give updates if it goes wrong.
Reply from Symbio Energy
Dear Jimmy
The team here at Symbio Energy is thrilled to know that we were able to deliver customer satisfaction and we want to express our gratitude towards you being a part of Symbio Energy. We have helped UK households save Millions of Pounds each year and strive to continue doing so by being the Lowest Electricity Supplier in the UK.
Regards
Symbio Energy Team
Review of AliExpress
Hotukdeals.co.uk says this website sells counterfeit products is this true?
Review of Flux Direct
Be careful they get you to change things from the original quote then charge you extra. They also charge you an admin fee for changing it. Only go with these if you have to.
Review of EDF
Got transferred when green energy went bankrupt still waiting for my credit. Where is it?
Reply from EDF
Hi Jimmy, I'm sorry for any frustration caused. Unfortunately, the transfer is taking longer than we’d like due to the volume and need to validate details before completing. We do, however, expect all final bills to be issued by 31 July 2021 but we will let you know if this date changes.
If you would like to discuss anything further please can you text your detailst to 07480739363? Thanks.
Review of TalkTalk
Just had email saying broadband going up £2.50 phoned up they just tell you to phone elsewhere.
Will change to another provider.
You get 30 days to change to another provider free of charge.
They had Dildo Harding working for them the one who messed up test and trace.
Reply from TalkTalk
Hi Jimmy, Sorry your thinking of leaving. Other providers have also had price increases, but on comparison we still remain better value.
Karl - TalkTalk
Review of Timber King Ltd
Ordered 3x2 and 4x2 quality of timber good.
Cheaper than my local builders yard.
The delivery driver was very nice all offloaded and stacked in building without a problem.
Would order again.
Reply from Timber King Ltd
Thank you for your order and your feedback!
Review of Timber Delivery
Ordered my timber in August and paid by credit card. Phoned every week and was told it would be with me next week. The last time I called I spoke to Gemma and was told it would be with me on Monday 28th September obviously it didn’t arrive. Contacted my credit card company and got my money back immediately. Just a complete waste of time for everyone. If you do order pay cash on arrival or credit card don’t pay debit card or cash you have been warned.
Reply from Timber Delivery
Trust Pilot Response
Thank you for voicing your concerns, I do wish the few customers having a bad experience would leave there order numbers so things can be resolved or refunded ASAP.
We have managed to get just under 4,000 orders out in the last month out to happy customers. Coming from sending 160 out a month on average before the pandemic we have grown dramatically due to a massive demand as well as timber shortage across the whole of the nation. We are doing our very best to keep as many customers happy as possible.
We have learnt a vast amount in the past months; these things have recently been put in to practice, only accepting orders with a value of £400 or more is the main change. This allows us to give future customers a much better, well rounded professional purchasing experience. As taking orders below this amount at our competitive prices, then delivering them all over England & Wales like we used to means our demand is so high our office staff can not offer the necessary care we initially did.
Our phone lines now enable a holding queue rather than hitting an engaged tone all the time, so one of our team can answer your messages. The queue only allows 15 people in at a time, and we have four office staff on the phone from 9 am - 4 pm. If you call when the queue is full, you will hit a voice mail tone. Emails to contact@timberdelivery.co.uk are typically answered within 48 hours.
I would like to apologise on behalf of the company for the current admittedly subpar customer service; we are rushing to make changes as quickly as possible all while having multiple staff off due to Covid-19 and other restrictions.
Please let us know who you are by providing an order number we can reach out offer a quick solution or a refund.
