Chris D Wass

This dealership looked after my company vehicle’s service schedule.

The dealership were good communicators and worked well to keep me informed and dealt with my warranty repairs when needed.

All staff were polite and professional, the dealership had many new and pre loved cars to choose from, with a smart modern look to the showroom.

I would recommend this dealership for Volkswagen sales, repair and servicing .

I would not recommend using this company as a lender to anyone.

My main reason is they are quick to sign you up and then hike the APR to double what you contracted to ,using lame excuses such as the cost to provide the credit, the risk you pose blah, blah.

My example is 39.7 at the start , then drops the magical email “we are changing your annual percentage rate “



Why is this change happening?
We regularly review our interest rates based on a range of factors, including:
Risk and account management considerations
Changes in the economy and Bank of England base rates
The cost of providing credit
These reviews help us ensure our pricing remains fair and sustainable. While we aim to keep rates stable, there are times when adjustments are necessary.

Now as a responsible lender they should do their due diligence and set the level of expectation in respect of the Annual percentage, not lure you in and then slap you with an extortionate rate .
They do offer you the ability to not agree to the change in APR, but then go on to say your card will be cancelled , so basically a gun to the head scenario.

If I could score them a zero whilst rating them I would.

My review is a personal opinion and based on my own facts, if you are looking for an alternative credit card to recover your credit rating look at Zopa , Zable, Capital One - not Onmo .

Purchased several cars from this dealership.

A fantastic choice of vehicles across multiple sites in Burton On Trent, vehicles are honestly priced and with excellent part exchange options.

My go to is Adam or Nick who are particularly helpful , offering advice with services options , warranty and finance.

I have found them that good to deal with that I have purchased several vehicles hassle free over the years.

When I have had any problems they are quick to sort offering fantastic after sales support.

Non pushy sales staff , ability to test drive is all a plus here, and not to mention a free coffee !

Joking aside I give this dealership a solid 10/10 and would be happy to recommend anytime .

A refreshing change from pushy sales people and definitely make you feel valued as a customer .

Total garbage and will impact my credit score.

Pre-Approved for this credit card .
Sent out in post ,I couldn’t register the card.l, when challenged they said I would receive an email advising what to do next.

Then came the killer email- we have revoked your card, the point of pre approval is given away in the title “pre approved “

Try using your due diligence prior to wasting customers times , as a “new comer to the credit card market Onmo would do well to treat customers fairly and run whatever checks prior to leading you up the garden path.

Total garbage - I would use the like of Zopa over these or other lenders.

My opinion is a factual self opinion .

I couldn’t score a zero, if I could have , I honestly would .

0/10

Took my car for MOT.
Really friendly service.
All staff polite answering any questions.
A viewing area for people waiting for MOT
Definitely recommend , this is now my go to and will continue to be.

No messing around , just honest , clear pricing , and knowledgeable staff.


10/10

Lawson Fox helped me with my IVA

Very professional and helpful with what I thought would be a difficult process.

They are kind and understanding to your individual needs.

My own Practitioner ,Victoria is a true credit to Lawson Fox, explaining everything in a clear and understanding way.

Making what I thought a difficult situation to be in , a straightforward process.

Hassle free service at the Burton on Trent store.
All staff were super polite and friendly .
The optician was professional and explained everything in great detail and in an easy to understand way.

Clean and tidy store with little waiting time , a brilliant range of glasses and add on aftercare products.
10/10 for a great customer experience

Toolstation Burton on Trent

The store was nice and tidy ,with friendly and polite staff who greeted me and asked if I would like any help.

I wanted a technical question answering about a product which they answered by reading the manufacturer’s website.

I purchased a Ring camera doorbell.

Ample parking

10/10 customer service

Terrible communication from this company during the process , I called more often than not to see where the processes were up to.
Their fees are disproportionate to others in the market place and they refuse to lower their own fees by creditors when challenged.

Maybe good for some -but I couldn’t give a more positive review .... sorry

Chris W

Brilliant ! Fast delivery, a service you can trust!

Great service , fast response and hassle free

Goods are always of a good quality at competitive prices, the variety is good and often multi buy offers present even better savings.
The staff are very knowledgeable with the products and if they don’t know they will ask somebody else or call the supplier for further information.

Used Arnomd Clark (Burton Upon Trent) for several repeat business deals now.....
The staff are really helpful and friendly- their knowledge on their vehicles is brilliant, as is the choice of vehicles.
Always willing to go the extra mile with their customer service.
I wouldn't go back for more cars if I wasn't happy with them- as after your house this is the biggest purchase you generally make .
All optional extras like service and coverplans sold so really comprehensive level of service .

Top marks from me 10/10

Terrible customer service/ I couldn’t score “0” Stars in the review section or I would!
Moved into a one bedroom apartment, with one living-diner and small kitchen and small bathroom - meter reads were submitted on tenancy , within two months I had miraculously generated a £1000 usage bill !
The support given trying to sort this out is terrible and ongoing.
I wish I had never heard of “Spark Energy “ the customer care is non existent, the billing isn’t clear and concise, they basically keep rolling out different tariffs to confuse the hell out of you and then skirt around their inability to get to the root of your problems!!!
STEER WELL CLEAR YOU HAVE BEEN WARNED !!
I’d be surprised to see my review go live as it shows a” too honest “ opinion of this farce of a company

I TOOK CONTRACT ON EE
WAS NOT TOLD ABOUT NETWORK GUARANTEE OR SHOWN COVERAGE, I WENT ON HOLIDAY- RETURNED OUTSIDE OF THE NETWORK GUARANTEE, TO FIND LITTLE AND NO RECEPTION ON MY NEW GALAXY S5, I WAS TOLD THAT IT IS A NETWORK PROBLEM AND NOT THE CARPHONE WAREHOUSES,
LONG STORY SHORT, I AM NOW STUCK ON A 24 MONTH CONTRACT,WITH A PHONE THAT IS AS MUCH USE AS A CHOCOLATE TEAPOT, AND A NETWORK COVERAGE EQUALLY AS BAD.
CARPHONE WAREHOUSE ARE QUICK TO POINT OUT THAT THEY HAVE SOME ATTRACTIVE DEALS, BUT NOT SO QUICK TO HELP WHEN IT REALLY MATTERS.

I WOULD SAY BUY DIRECT FROM A CHOSEN NETWORK, AND AVOID THIRD PARTIES, AS THE PROBLEM STOPS WITH NETWORK AND NOT THIRD PARTY CARPHONE!!!