Terrible communication from this company - High fees
Terrible communication from this company during the process , I called more often than not to see where the processes were up to.
Their fees are disproportionate to others in the market place and they refuse to lower their own fees by creditors when challenged.
Maybe good for some -but I couldn’t give a more positive review .... sorry
Chris W
Reply from Creditfix
Hi Chris,
Thanks for taking the time to share your experience with us. Your feedback is valuable and allows us to continue to improve our service.
Our team has faced high demand in recent weeks and has been working hard to support as many people as possible during this difficult time. However, I have passed your message to the management team regarding this issue. With regards to our fees our costs are based on a fixed fee model which is designed to offer greater support to our clients and simplify the process of repaying unsecured debt.
We'd like to discuss the matter further with you, please contact us using the details below:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
We look forward to hearing from you,
Maxine