I don't even know where to start
I don't even know where to start. Matthew is a diabolical communicator and has failed to provide us with important documents of our loan agreement, along with proof of a charge on a property in our favour, all of which he arranged and is dealing with. He replies few and far between days, even after many missed calls, text messages and emails we have sent. He has said on multiple occasions that 'he will release our funds back to us today', misleading us & constantly stringing us along, which in turn stopped us from taking legal action sooner on a loan agreement which has been breached & defaulted now for over 4 months. We now have had to go to another solicitor to chase our money because Matthew clearly can't get the job done or at least have the decency to keep us updated TRUTHFULLY as to what is going on, instead of just blatantly ignoring us, which as you can imagine, is possibly the most frustrating & unprofessional thing that can happen to anyone. We have also been in contact with another member of the firm, Georgina, who constantly assures us that it will be done, Matthew will do it, asks us for our bank details, telling us the money is sitting in the solicitors account, that all agreements have all been signed, yet here we still are with very lack luster communication, a bunch of misleading lies of when we will receive our funds & worst of all, still no funds.
June 10, 2025
Unprompted review