Jennings Solicitors Reviews 15

TrustScore 3 out of 5

3.1

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Company details

  1. Lawyer
  2. Legal Services

Written by the company

Friendly family solicitors in Milton Keynes here to look after you. Experts in Family Law, Conveyancing, Probate and Estate Planning, Personal Injury and Civil Litigation.


Contact info

3.1

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

I don't even know where to start

I don't even know where to start. Matthew is a diabolical communicator and has failed to provide us with important documents of our loan agreement, along with proof of a charge on a property in our favour, all of which he arranged and is dealing with. He replies few and far between days, even after many missed calls, text messages and emails we have sent. He has said on multiple occasions that 'he will release our funds back to us today', misleading us & constantly stringing us along, which in turn stopped us from taking legal action sooner on a loan agreement which has been breached & defaulted now for over 4 months. We now have had to go to another solicitor to chase our money because Matthew clearly can't get the job done or at least have the decency to keep us updated TRUTHFULLY as to what is going on, instead of just blatantly ignoring us, which as you can imagine, is possibly the most frustrating & unprofessional thing that can happen to anyone. We have also been in contact with another member of the firm, Georgina, who constantly assures us that it will be done, Matthew will do it, asks us for our bank details, telling us the money is sitting in the solicitors account, that all agreements have all been signed, yet here we still are with very lack luster communication, a bunch of misleading lies of when we will receive our funds & worst of all, still no funds.

June 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Divorce case - amazing service

I can’t recommend Jennings Solicitors highly enough. Matt and his team have been absolutely brilliant throughout my divorce case. From the very start, they provided expert guidance, clear communication, and unwavering support during an incredibly difficult time. Matt’s professionalism, attention to detail, and strategic approach made all the difference, ensuring I was always in the best possible position. The entire team was compassionate, efficient, and truly had my best interests at heart. If you're looking for a first-class legal team, Jennings Solicitors is the firm to trust.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

No company should be too overwhelmed to respond.

I attempted to initiate contact regarding a follow-up case on 29/08 through the office and also messaged Matt using the previously established channels. I was assured that a message would be relayed to Matt by the secretary and that I would be contacted the following Monday to arrange a consultation. However, 17 days have passed without any contact, and my message remains unread. The urgency of the situation was emphasised in my messages, as a court order has been repeatedly violated, and I have been unable to see my daughter for 8 weeks. For a professional organization that is familiar with the case and has represented me before, this lack of response is unacceptable, and they should be deeply embarrassed. For those seeking a firm that collaborates with its clients and provides timely responses, I recommend searching elsewhere, as no company should be too overwhelmed to respond.

August 29, 2024
Unprompted review
Rated 4 out of 5 stars

Probate

Very polite explained how things are going to be discussed and proceedings I was able to discuss my personal finance concerns and fees options

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

So very grateful for Matt and his team

So very grateful for Matt and his team, for always being effective and helpful and explaining things in great detail. Our case was difficult and unfair and they helped us achieve the result we deserved and wanted. I wouldn’t go elsewhere, direct, helpful and understanding team. Best solicitors in the Milton Keynes Area.

January 4, 2024
Unprompted review
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Reply from Jennings Solicitors

You are very welcome and thank you for your kind words.

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Rated 5 out of 5 stars

Surprisingly uplifting experience!

I just needed to get a sworn affidavit signed so I phoned Jennings. I was fitted in with an appointment the same day and advised that it would cost £10 (50% less than anywhere else quoted). The signing was quick and easy and best of all I was told that payment wouldn't be necessary.
I take back all the things I've said about solicitors. (Well, some of them.)

May 17, 2023
Unprompted review
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Reply from Jennings Solicitors

Dear Kev,
Many thanks for your kind words and we look forward to assisting you in future if you require any further assistance.
MATT DOUGLAS

Rated 5 out of 5 stars

First Class Service

I have used Jennings Solictors for years now and Matt and the team went above and beyond recently to help me with a major issue i had with my property and suffice to say they got the result! Nothing is too much to ask from them, they are a friendly affordable and first class service

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

I am forever grateful..

I am forever grateful for Matt and his team for helping me in my child arrangements case, a truly five star service. Friendly, passionate, straightforward and always looking out for the best of the children. My case was a difficult one and they helped me get all the results I wanted. I would not go anywhere else. In my opinion, they are the best solicitors in Milton Keynes and surrounding areas.

May 9, 2020
Unprompted review
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Rated 5 out of 5 stars
Invited

Excellent service. Best in Town!!

Excellent service. Jennings have helped me over last 3 years with family law, employment law and conveyancining.

They are dedicated, loyal and committed to getting you the desired result.
All of them are so passionate about their work. Especially Melanie she is a superstar and will go beyond her duties to ensure you are satisfied.
I wouldn’t go anywhere else now, they are straight talking, honest, albeit not the fastest turn around sometimes for a call back but they are in demand by majority of the town. Just be patient and it will be worth the wait.
Don’t waste your money with any other firms in Buckinghamshire like I did before them. I’m just glad I found them and now I consider them part of my business power team.

January 19, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent solicitors

I have used Jennings Solicitors in several occassions and have no hesitation in endorsing and recommending their services. They are friendly and easy to talk to on top of offering excellent legal advice. You won't find better solicitors in milton Keynes.

December 28, 2018
Unprompted review
Rated 2 out of 5 stars

Not a good experience

I wouldn't recommend using this firm. Everything was unprofessional, shambolic and a complete mess from start to finish. I ended up having to change solicitors after 5 months because nothing was achieved.

I was also charged for automated emails from themselves about phone lines and emails being down, and for emails from myself chasing them for their lack of response - which is pretty outrageous in my eyes. And funnily enough - it took leaving this review to get them to address this. It’s a shame it took this length to get them to listen. You also have to question any solicitor that doesn’t have time to respond to their existing clients, but seemingly has all the time in the world to respond to a public review.

Please save yourselves additional stress and distress in an already difficult time, and go to someone who knows what they're doing. Yes they may charge more initially, but at least they'll do their job!

November 8, 2018
Unprompted review
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Reply from Jennings Solicitors

We are sorry you arent happy with the service that you received from us because we always want our clients to be happy with the work that we have done for them. We can sympathise with clients and, of course, appreciate the frustration that can arise when the matters that they are involved in do not progress as quickly as they would like, there are occasions when matters do not move forward as quickly as our clients would like. However, where there are two parties involved and until any court proceedings are issued, matters can only ever move forward with the acquiescence and co operation of both parties. We would also question why a person would continue to instruct anyone on their behalf if, from the "start", they were not happy. We are always happy to discuss any concerns or queries anyone may have, not least of all because we are a family run business and like to put our clients needs first.

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Rated 5 out of 5 stars

Best Solicitors in Milton Keynes

I felt I had to respond to the recent review regarding Jennings Solicitors.

I have been a client for the last 20 years - my husband even longer and my brother for the past few years. They have advised and guided me through Court proceedings, Probate, house selling, countless legal communications and, this week, our Wills (Jennings are our Executors).

Over the years I have been advised by Patricia, Matthew, Callum and Melanie. All extremely helpful and I have never once had cause for complaint.

They 'tell it like it is' - there's no dressing up. Always honest and to the point. I've never been given 'duff' advice and trust them implicitly. If they can't help you, they tell you straight away.

There are not enough rating stars - I would give them 100 if I could.

July 19, 2018
Unprompted review

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