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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the helpfulness and friendliness of the staff, who are described as knowledgeable and supportive. People feel more relaxed and secure about their medication, thanks to the support and peace of mind provided by the company. Many reviewers highlight the positive impact on their lives, emphasizing the sense of safety and reduced anxiety when carrying their medication. Consumers also praise the simple and straightforward application process, as well as the quick and efficient responses from the team. The app is well-received, and the customer service is consistently described as outstanding, with staff going above and beyond to assist with any queries. The card gives confidence to go out and about and helps to challenge the taboo on cannabis.

Based on these reviews

Rated 5 out of 5 stars

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots... See more

Rated 5 out of 5 stars

I've had a medical cannabis prescription for around two years. I've just got my CanCard. I don't know why I waited so long to sort the CanCard out. The process was very easy. Having a CanCa... See more

Rated 5 out of 5 stars

I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more

Rated 5 out of 5 stars

As can be seen by many testimonials the service is required and a help to many people. It seems to be forward thinking with an agenda, which has got to be a good thing. With pain , cannabis does no... See more

Rated 4 out of 5 stars

Have given 4 stars due to cost. I understand running costs are unfortunately high and people need to make a living but £29 seems a bit steep but if it protects you from a fine or just wasting hours at... See more

Rated 5 out of 5 stars

The Cancard team are amazing! They have the knowledge you need. Medically I feel it is a very important card to have. The team do what they say and I feel they are doing a great job and helping push... See more

Rated 5 out of 5 stars

It was very easy to provide all the data required and the vetting system is simple though very strict, as it should be. Medicinal cannabis has been a game changer for me in allowing me to lead a muc... See more

Rated 5 out of 5 stars

Applied around a year ago wasn't aware of evidence I needed. Contacted them today with the evidence and they honoured my initial payment and accepted my evidence promptly. I live between the UK and Sp... See more

Rated 5 out of 5 stars

10/10 I’d recommend any medical user to sign up. I live in rural wales and it’s not common knowledge about medical cannabis. I’ve recently been having trouble with neighbour due to the smell. Thanks... See more

Rated 4 out of 5 stars

A Cancard in your pocket provides a a feeling of security, knowing i have the cancard team behind me to support me a any way. What I do is not illegal it is Medical. Thank you Cancard for the confide... See more

Rated 5 out of 5 stars

I recently applied for my Cancard and the whole process was incredibly smooth. After submitting my documentation, my application was approved very quickly. I also had an issue with my account bec... See more

Rated 5 out of 5 stars

Amazing! I rang my doctor’s surgery at 10.46am. They emailed my medical summary to me at 11.03am. It is now 4.30pm and I have notification that my card has been approved!!!! Thank you SO much 😘. T... See more

Rated 5 out of 5 stars

An organisation that’s here to support those who require cannabis/weed to help with symptoms of their health issues but otherwise whom may fall foul of the police, amongst others, as a result. Th... See more

Rated 5 out of 5 stars

I love these people, I am just so much more relaxed about my medication. I feel supported, I've only used my card once, I showed it to a neighbour who had complained about the smell. Once he had seen... See more

Rated 5 out of 5 stars

My partner has a cancard due to his mental and physical health. We have had numerous complaints about the smell and cancard are amazing! They gave him a vape to use, also sent information to my housin... See more

Rated 5 out of 5 stars

When I was told about Cancard, I looked into it & was relieved to find it's a joint venture between stakeholders who can hold sway over our futures. Carrying a Cancard gives me peace of mind, should... See more

Rated 5 out of 5 stars

Amazing company very helpful & lovely staff. I really believe that this natural plant can really help so many if only our government would give it a chance & see for themselves, thank you for finally... See more

Rated 5 out of 5 stars

I'm in my fourth year now and the organisation gets better and stronger every year. The application process is easy to complete, but you do need access to your medical record and have a qualifying con... See more

Rated 5 out of 5 stars

Quick and friendly responses. The staff all seem knowledgeable and supportive of people in my position. As an active cancer patient (among other life changing injuries) this will help me a lot. My hop... See more

Rated 5 out of 5 stars

I’m SO grateful to learn of Cancard and become a member. Because of my medical diagnosis, I refuse to spend the rest of my life on morphine, and cannabis has HUGE healing properties and it works very... See more

Rated 4 out of 5 stars

At 61 not very up on Internet, found this simple,found the care question a bit awkward so photographed lable on pot it came in,excellent service when contacting them.very pleased ,first time using can... See more

Rated 5 out of 5 stars

Awesome. Simple process to follow and if approved then you are emailed with details of the digital card with the physical card to follow in 2-3 weeks. Great support and very happy to be accepted. Thi... See more

Rated 5 out of 5 stars

A simple and relatively straightforward process to apply for the Cancard. I provided the information required, a valid form of photo identification, in my case my driving licence. You have to provide... See more

Rated 5 out of 5 stars

I’ve been a member since the launch, Never actually thought that would need the support that cancard offers but after several negative interactions with my family social worker I reached out to t... See more

Rated 5 out of 5 stars

I’ve been a cancard user several years and it has worked for me in every occasion I’ve had to use it even to point I’ve had to school police officers who don’t know how what it is as not every offic... See more

Rated 5 out of 5 stars

Quick easy effective ... No messing no stressing. Much appreciated guys thank you so much you have just made me life 10x more bearable and easier

Rated 5 out of 5 stars

I love this community, having the cancard makes a big difference to my life. I feel so much more secure knowing that they are on my side. All I can say is please carry on your terrific work. Kinde... See more

Rated 5 out of 5 stars

This is my second year with cancard, although i havent had to call on their services "yet" the peace of mind that cancard is behind me %100 is enough to keep myself calm when medicating, the books for... See more

Rated 5 out of 5 stars

Really helpful team who have made it easy for me to get the help I need legally without worrying anymore. I have multiple fractures to my spine and pelvis as well as mental health issues and can’t tha... See more

Rated 5 out of 5 stars

Absolutely brilliant been waiting along time for something like this to be put in place. Makes me relax whist meddicatating. It makes all the difference.love it!!!!!!

Rated 5 out of 5 stars

Hallelujah for cancard... It gives me peace of mind and I don't feel like a criminal for medicating looking over my shoulder worrying. I have had one for a couple of years now and it really has change... See more

Rated 5 out of 5 stars

Great response and understanding that you don't get from other companies also very helpful to tell you what a cancard is if you dont know what the benefits are of having one.this must be the best inte... See more

Rated 5 out of 5 stars

Once providing the information required, you are accepted. It takes a few days, it is not overnight, but it is very straight forward. Thank you

Rated 5 out of 5 stars

These guys did the necessary due diligence and then safely took care of my application. Once all things were checked.

Rated 5 out of 5 stars

Very helpful and friendly support, decided to pickup a cancard despite having recently getting a legal prescription curaleaf and the process has been very easy, both with curaleaf and cancard :)

Rated 5 out of 5 stars

Amazing customer service through the web. Helps with anxiety of being intimidated wrongly for using medical Cannabis. Thank You to everyone involved in the Cancard organisation. Blooming Marvellous... See more

Rated 5 out of 5 stars

Awesome no nonsense awesome sign on experience. Quick and professional attitude.

Rated 5 out of 5 stars

I recently reached out to Cancard support and was genuinely impressed. The team was incredibly helpful, friendly, and went above and beyond to assist me. Their dedication to supporting patients tru... See more

Rated 5 out of 5 stars

CanCard has been a lifesaver for me. It makes travelling and carrying my medication in public so much easier. Having all of my medical information in one place is incredibly helpful. CanCard also give... See more

Rated 5 out of 5 stars

I asked Cancard support to help me with the card renewel process. It is incredibly stressful trying to get in contact or get any help from my gp, so I really appreciate the support from Cancard with... See more

Rated 5 out of 5 stars

Cancard to me means family. This is a place of safety, with an abundance of support, guidance, understanding, compassion & care of the highest level. I have reached out numerous times over the past f... See more

Rated 5 out of 5 stars

The team are very knowledgeable, and I cannot fault them. I had some issues with obtaining the necessary documents for my card, and the team were very patient with me and helpful with their advice. Th... See more

Rated 5 out of 5 stars

I've used this card since it started, I have shown it to the police several times In Essex and most... But not all recognised it. The more it's presented to authorities the better, I've tried to use... See more

Rated 5 out of 5 stars

Dealt with my application very quickly and it was really good to hear from them the following day to say that my card is in the post ,, Thank you to everyone who works here,,there was only one hic... See more

Rated 5 out of 5 stars

Easy to apply, great communication via Email. And I feel safe in the knowledge that if I ever get stopped I have cancard behind me to champion for me! And with my cancard, I feel safe to take my medic... See more

Rated 5 out of 5 stars

This is not just a card. It represents the right to survive, to medicate, and to exist with dignity. For those of us who have been overlooked or disadvantaged by the healthcare system in the UK, Can... See more

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Company details

  1. Medical Equipment Supplier

Written by the company

Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

CanCard has been a lifesaver for me

CanCard has been a lifesaver for me. It makes travelling and carrying my medication in public so much easier. Having all of my medical information in one place is incredibly helpful. CanCard also gives me confidence, reduces my anxiety, and overall makes being a medical cannabis patient much easier—especially since many people aren’t well informed about the laws surrounding medical cannabis. I’ve had a CanCard for the past year, and it’s been excellent—thank you!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a cancard user several years…

I’ve been a cancard user several years and it has worked for me in every occasion I’ve had to use it even to point I’ve had to school police officers who don’t know how what it is as not every officer knows what it is but they get it I’m in my late 40,s and I’ve smoked it for many years and it’s never done me any harm I’m even using a cannabis prescription every month from alternaleaf so I don’t have to buy what’s on the streets anymore I use for the pain relief and mental health also for my arthritis and it honestly helps and so does having my cancard
They have been 5 star service and always keep me updated on what’s new so thanks
Cancard for being there so I can carry on with my daily life

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Cancard has considerably reduced my anxiety around use of 'medical' cannabis

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots of pain and because of Coeliac Disease have been unable to take most pain relief. My GP's offered no support and even refused to support me when I first applied for a CANCARD. Cancard tried several times to have dialogue with them with no joy. I eventually got the info required by demanding they provide me with my medical records. Canards support seriously reduces my anxiety and as a result I am able to have a genuinely better life - not pain free but Certainly a vast improvement.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

CanCard

I've had a medical cannabis prescription for around two years.
I've just got my CanCard. I don't know why I waited so long to sort the CanCard out.
The process was very easy.
Having a CanCard gives me reassurance
that any problems I come across with the police etc will be sorted out.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly support

Very helpful and friendly support, decided to pickup a cancard despite having recently getting a legal prescription curaleaf and the process has been very easy, both with curaleaf and cancard :)

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended professional

The experience with this company has put a massive smile on my face never has anyone gone above and beyond like these have I had trouble with the doctors and they even helped with that ontop of that my card has been pushed through if anyone is thinking wever to go with this company then I really would advise you do so the team are so professional polite and willing to help like I said further up above and beyond

September 25, 2025
Unprompted review
Rated 4 out of 5 stars

CONFIDENCE

A Cancard in your pocket provides a a feeling of security, knowing i have the cancard team behind me to support me a any way. What I do is not illegal it is Medical. Thank you Cancard for the confidence.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The team are very knowledgeable, and I cannot fault them. I had some issues with obtaining the necessary documents for my card, and the team were very patient with me and helpful with their advice. The customer service team really is outstanding and they went above and beyond to help me with my queries.

August 26, 2025
Unprompted review

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