I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more
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Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more
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Verified
Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more
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Verified
I have tried many other CBD oils from different sources. This is the best I’ve had by a country mile. Chills me to ease my anxiety and I sleep. I have Parkinson’s with an associated REM sleep... See more
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Company details
Written by the company
London's First Cannabinoid Dispensary specialising in all things cannabinoid!
Contact info
261 Portobello Road, Notting Hill, London, W11 1LT, London, United Kingdom
- 020 7101 4202
- Info@othersidelondon.com
- www.othersidelondon.com
4.8
Excellent
318 reviews
Verified
Reply from Otherside Cannabinoid Dispensary
Thank you for your wonderful feedback! We’re so glad ordering was a breeze for you and that your order got to you quickly. Appreciate you taking the time to share this! 💚
Verified
Very speedy delivery and great product
Very speedy delivery and great product. Thank you
April 29, 2025
Reply from Otherside Cannabinoid Dispensary
Thank you, we always aim to please!
Verified
Always on point 👉
Always there with the right products at the right price, backed up by all the advise they have too
April 11, 2025
Reply from Otherside Cannabinoid Dispensary
Thank you so much - reviews like yours really make our day! Glad we could help you find exactly what you need, and it's awesome to hear the advice is hitting the mark too!
Verified
Reply from Otherside Cannabinoid Dispensary
Big love 💚 See you soon!
Great customer service
Ordered from Otherside and had an issue with one product so contacted them. Otherside were amazing and very apologetic for the issues and sorted it immediately. I’ll continue to use them as they seem to really care about their customers and their experiences.
February 24, 2025
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Hi Sara, thanks for taking the time to leave a review, we love feedback like this! We really appreciate your understanding and sorry again for the inconvenience 💚
Verified
Reply from Otherside Cannabinoid Dispensary
Thanks for the review Sylvia, we always aim to please!
Verified
Reply from Otherside Cannabinoid Dispensary
Hi Laura, thanks for the review and kind words - we really appreciate it!
Verified
Fantastic customer service
Customer service was absolutely fantastic, they called me to apologise for not having the exact product, they called guy was really friendly and couldn’t apologise enough. Excellent and I’ll be back for more
December 7, 2024
Reply from Otherside Cannabinoid Dispensary
Thank you for taking the time to leave us a review, we really appreciate the positive feedback! Welcome to the Otherside family!
Verified
Called up to see if they had any…
Called up to see if they had any professor herb pre rolls left as my delivery fell through and the customer service was 10/10 I was advised to place an order for collection as they were low on stock and was given a 10% off discount code. Amazing service! :)
October 13, 2024
Reply from Otherside Cannabinoid Dispensary
Thank you for taking the time to leave us a review, much appreciated 💚 We always aim to please!
Verified
Reply from Otherside Cannabinoid Dispensary
Thanks for taking the time to leave us a review, enjoy! 💚
Verified
All ‘Round Quality
Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar (on Portobello Road) the staff are incredibly kind, knowledgeable, and helpful. Highly recommend! Oh yea and their products are quite high quality!
September 26, 2024
Reply from Otherside Cannabinoid Dispensary
Thanks for the feedback and for taking the time to leave us a review! Much appreciated 💚
Verified
Very quickly order and pickup.CBD start…
Very quickly order and pickup.CBD start to change my Life👌.Hope they bring more variety of CBD hash.
September 6, 2024
Reply from Otherside Cannabinoid Dispensary
Thanks for taking the time to leave a review, we really appreciate it! See you soon
Verified
Fantastic service
Fantastic service, friendly and full of knowledge!!! 10/10
Best shop in London
August 8, 2024
Reply from Otherside Cannabinoid Dispensary
Thank you, always a pleasure!
Verified
Returning customer
Returning customer! Will never purchase my CBD products anywhere else; customer service totally brilliant; excellent choice of products
June 25, 2024
Reply from Otherside Cannabinoid Dispensary
Thanks for your review! We're super happy to hear that you love the service and product selection. If you ever need anything or have any questions, just give us a shout. We really appreciate your support!
Verified
Reply from Otherside Cannabinoid Dispensary
Thanks for taking the time to leave us a review, we always aim to make the experience as smooth as possible for all of our customers.
Wow. CBD oil is awesome.
I have previously tried a plethora of other CBD products. This brand is in another league.
It gives me a smooth “chill” and my problematic sleep is so much better. I suffer with Parkinson’s with an associated REM sleep disorder. For the first time in years I’m getting a nights sleep that I actually wake up refreshed from. My tremors and muscle rigidity also seem reduced.
Thank you so much, this is life changing for me.
Keep up the good work.
July 1, 2024
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks for taking the time to leave a review, it's much appreciated. We're really glad to hear you're getting along well with our products! If there's anything else we can do to help, or if you have any questions, please don't hesitate to ask.
Verified
Wow!
I have tried many other CBD oils from different sources.
This is the best I’ve had by a country mile.
Chills me to ease my anxiety and I sleep. I have Parkinson’s with an associated REM sleep disorder and for the first time in years I’m sleeping well and waking refreshed. (Wondering if you could offer repeat order discount because lack of money is a big issue for me?)
BTW, delivery also swift and efficient.
Can recommend 100%.
June 27, 2024
Reply from Otherside Cannabinoid Dispensary
Thanks for the review and continued support! Let us know if there's anything else we can do to help :)
Verified
Save your money
Waste of money to be honest! I've ordered the Turbo Tonic and Full Spectrum Recovery CBD oil and to be honest it had absolutely zero effect on me. I've used the dosage recommended, I've also doubled it after the first failed attempt but the result was the same. The only feeling you will get is that you have wasted your money.
June 27, 2024
Reply from Otherside Cannabinoid Dispensary
Hi Andrew, we're sorry to hear you feel this way! If you did follow the dosage guide enclosed, or check the one on our website, you can see that we recommend taking our CBD oils daily for at least 10-14 days before assessing results and changing dosage (in accordance with the latest research). Unfortunately this won't have been possible in the time frame you've had the product as your order was only placed a couple of days ago.
CBD is an non-psychoactive adaptogen so you won’t feel any kind of high. It is predominantly an anti-inflammatory. For the best results you should be taking it daily, allowing that preliminary period of 2 weeks for your body to absorb and metabolise the compounds completely and effectively. Doubling your dose the next day will not speed up the process, but rather increase your tolerance unnecessarily. There are other forms of CBD which we sell that can offer more immediate and fast-acting effects if that's what you're looking for.
Again, we're sorry you've had this experience, we always do our best to ensure our customers have the most up-to-date and accurate information. We've attached our dosage guide below in case you're having trouble finding it. Alternatively if you have any more questions, feel free to get in touch!
https://othersidelondon.com/pages/otherside-dosage-guide
Incredible service from Otherside
Incredible service from Otherside, I had missed the cut off for delivery when I ordered online and they were happy to come and drop it off themselves to save me waiting.
Vape carts I bought were great as well
May 23, 2024
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thanks Jack, always happy to help where we can!
Verified
Reply from Otherside Cannabinoid Dispensary
Amazing customers! Thank you, we couldn't do this without you!
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