Waggel Reviews 11,219

Waggel have been excellent in helping me to support my pet’s health in his later years. The chat function works well, I always get a response in a reasonable time and am notified via email so I don’t... See more

Very sympathetic and caring. Extremely supportive during this very difficult and sad time. If I am lucky enough to be able to have another little girl like Mini. I shall choose to use Waggle Insurance... See more

Thankyou so much waggel! You made the awful grief of losing our beautiful Betsy a little less stressful. She died suddenly and it was an awful shock. Waggel, thankfully, took over dealing with the vet... See more

Very impressed with the quote and quality of the policy. We have rehomed a rescue dog and I loved the fact that it gives you different options for the pets age if you are unsure about its date of birt... See more

The process, reputation and record of an insurer's claims service should be given the highest priority and scrutiny when we choose our cover. That is, after all, why we take out insurance. Too ofte... See more

Brilliant! I've had to make 2 claims since taking out my policy and both times they accepted the claim and made the payment really quicky. Customer service team is super friendly and helpful. I would... See more

Waggle have the process for making a claim - in a time when you are perhaps struggling to come to terms with having to face making a claim for your pet. Look no further than Waggle - log the claim ans... See more

Waggle kept us informed of everything they were doing throughout our claim . They handled our claim very professionally and we would recommend them to anyone looking for pet insurance.

I’ve had several different pet insurance companies over the years but Waggel has been the best. Sadly my dog passed away during her treatment. Waggel covered all the bills including specialist care.... See more

Not cheap per se, but we have lifetime insurance for our dog and they have never denied a claim. We continue to be happy with them, and submitting a claim is super easy / very straightforward and they... See more

I have just become a customer for my two little dogs and I was impressed by the way that they could be registered with you. It was all so easy and efficient. What I especially like is the fact that... See more

Previous dog insured with Waggel, declined to support claim for removal of lumps, declined payment for cremation. Now won’t insure current dog as we’re training to be a therapy dog. Asked for auto ren... See more

We recently switched to Waggel as our previous insurance was getting expensive despite no claims on it. It was about half the price for the same annual limit and then a few months after our switch our... See more

After a lot of to-ing and fro-ing regarding my dog being treated in Southern Ireland by the only specialist of his type, we live in the North. Waggel said they would cover treatment. After submission... See more

Excellent website. Very clear and easy to understand what insurance is needed for your pet. Amazing value and now confident that Waggel will help and support when in need. Thank you and happy days.

The three dogs love the food. The notification with the delivery time was perfect. The fact I can adjust the number of items depending on how much they have eaten is excellent. Now the hot weat... See more

Very competitive price given that Rona is an old dog. Registering on line was straight forward even for me who is not very computer savvy. Very pleased with the whole process.

Searching for pet insurance isn't easy, hoewever I found Waggel to be brilliant and easy to use, plus the documents are also very easy to read. Would highly recommend

Really pleased with the service I have been getting with waggle from the start. Really helpful and understanding about My beautiful Barney labrador who has elbow dispaxia. He had an operatio... See more

I’d never heard of Waggel but can honestly say I had a flawless experience with this company. The website is super user friendly, claims accepted and paid efficiently and communication excellent via e... See more

Always fast, friendly and reliable. My 3 year old cat has a longterm autoimmune disorder which she developed at around 8 months, needing frequent (and very expensive) vet investigations, prescriptions... See more

First class service! Prompt, caring and empathetic. My lovely Labrador Alfie had to be put to sleep recently on discovery of an aggressive tumour. Waggel dealt with the claim quickly and without fuss.... See more

Purchasing the policy was straightforward, right amount of cover and a good price. The only negative was that I couldn’t pay for the year outright. I prefer to pay my insurance annually and not be ha... See more

Consistency, lovely to deal with , helpful , empathetic, personal, fair. Soo grateful to them & happy i made the choice to insure my 3 beloved 🐕 🐶 🐕‍🦺💗 with Waggle 🤍 claims are easy and quickl... See more

I have been with Waggle for over 3 years now. I have an elderly dog (16) who has required quite a lot of treatment recently. Waggle have been super. The website is really easy to use and it's very eas... See more

All good so far. Proof of the pudding is in the claim process. I hope never to put this to the test. Premium was very competitive for a 9 year old dog and no co-pay. It’s usually the renewal premium t... See more

The ease of claiming for our dog after an op and xray was very smooth. They're like no other company Ive ever dealt with in the 35 years of having dogs. They're also always available to talk to. Like... See more

Every time I have had to claim for either of my dogs, Waggel have been exceptional. There has never been a problem in settling a bill with the vet. The team at Waggel are always polite, professional... See more

Waggle have been great for the many years we have had our policy with them. It’s easy to claim, communication is straight forward and clear. I have found them to be fair with all claims I have put for... See more

If you log in the print comes up so tiny you can hardly see it. Only info is through the website so needs to be clearer. What's the phone number for triage. This should be displayed clearly. I have ve... See more

Waggle has to the best insurance we company we have ever used. Responsive kind, compassionate. Website easy to use, easy to claim, quick repayments. If I my all insurance companies were like waggel!!... See more

Waggle need you to triage before going to your vet If you don’t do this you have to pay an extra £50 on top of your excess When you’ve done the triage (which is next to useless with a vet) they t... See more

I was very impressed with the compassion shown by the phone operator when I phoned on Saturday about my claim. The claim was dealt with very quickly and efficiently without any fuss.

Excellent value, my partner was amazed, she couldn't believe the cost for the insurance on both our dogs. The cover for both dogs is brilliant.

Im an older person so in the end I had to contact customer services to walk me through the application WHICH SHE VERY KINDLY & SLOWLY DID, WE GOT TO THE END WITHE 🙌 ✅️ ✔️ 👍

Waggel have been very understanding with the treatment needed for our lovely dog. The whole process has been quick and efficient. Thank you.

Easy to fill the firm in,and very helpful when contacting putting me in touch with right person as soon as available.

Advisor was very polite and helpful and dealt with my problem with no issues which was a big help to me

Very easy insurance company to work with , company engages directly with the vet , triage call before a vet visit

Super easy to use online service. Claim paid efficiently. Great pricing. And the triage service is ideal.

Easy to use website and good value cover available. Can highly recommend

Really easy to use hot 2 dogs insurances really good price too would recommend it

We had a second claim which followed on from the already paid out surgery claim. Waggel were quick to pay it out with no problem at all. I would just like to thank Waggel for all their help.

You responded quickly and successfully to my need for revised pet insurance. Thanks

Brilliant company. Extremely easy to speak to. Very helpful. Ease with claims. Very speedy payments.

Thank you for being so sympathetic in this sad time for our family we appreciate your support

My 10yo Tedd has always been healthy untill he got pancreatitis. Emergency Bloods and scan showed he had Cushings. Waggel was very helpful and it was handy I could speak to somebody over the phone as... See more

Easy website to navigate, competitive pricing, very clear on what is expected from the policy holder..Thankfully haven't made a claim yet so time will..Overall happy.

From notification of my pets illness I was notified and communicated with the staff, who have always been polite and helpful. Important when you have worries about your pet.

Easy to submit a claim. Quick payment and can easily add onto and existing claim if more treatment needed without having repay excess. Great communication with easy to use chat.