caroline saunders

United Kingdom

Reviews

Review of Waggel


Rated 5 out of 5 stars

EXCELLENT AND COMPASSIONATE

My 10yo lad had never been sick or sorry in his life untill he suddenly showed signs of discomfort,pain and left his a breakfast (his norm a real foodie). After using Waggel triage we agreed he needed to see the Vet ASAP. I rushed him over and Vet agreed he was in pain and diagnosed pancreatitis, but emergency blood tests were needed to find out exactly what was goin on. Thank God we did as it showed his liver enzymes levels were 774 instead of 250 so futher blood tests and a scan were needed to find out the cause which revealed he had Cushings Disease. We were heartbroken. I kept waggle informed of his progress via phone as I'd rather speak to somebody as iv never claimed dog insurance before. They were super friendly, helpful and caring. After seeking Vet reports Waggel paid for all his tests and treatment. Tedds now on medication for his Cushings which i buy on line with a prescription as cheaper then buying direct from Vet. Waggel make it super easy, after sending copy of prescription and invoice of order they then reimburse me. Because of the prompt treatment i was able to treat the Pancreatitis at home with strong painkillers the vet gave via injection and he recovered very quickly. It also meant we caught the Cushings early before it caused another attack of pancreatitis. Im glad to say his latest blood tests showed the low doze of medication his on are working well. Tedds back to his normal active happy self and the Vets are super happy with him. From myself and Tedd a big Thank you Waggel for helping to look after my fur baby and for making a stressful upsetting time less stressful. I highly recommend you to friends and other dog walkers.

August 15, 2025
Unprompted review

Review of Waggel


Rated 5 out of 5 stars

Very helpful would highly recommend 👌

My 10yo Tedd has always been healthy untill he got pancreatitis. Emergency Bloods and scan showed he had Cushings. Waggel was very helpful and it was handy I could speak to somebody over the phone as iv never made a claim before. Highly recommend 😀

October 2, 2025
Unprompted review