Tile Fix Direct Reviews 1,676

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

Plumber who was losing money on price work because the tile's where taking to long to drill my 2nd fix sanitary ware, got the Ruby diamond bits and they are doing me very nicely might just turn the j... See more

Rated 5 out of 5 stars

Honestly the best company ever regarding customer service. I emailed about my custom shower tray and they were more than helpful. They rang the manufacturers constantly and always kept me updated via... See more

Rated 5 out of 5 stars

Excellent company - not just best prices on tiling products, but for customer service. Beverley had stock physically checked and IT system tweaked so I could order items for click and collect, and the... See more

Rated 5 out of 5 stars
Verified

Vast range of quality products at very competitive prices. Very easy to navigate through site. Placed an order and it arrived next day in very packaging which is great to see. Have used other... See more

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Company details

  1. Bathroom Remodeler
  2. Flooring Contractor

Information provided by various external sources

Tile Fix Direct has a fantastic array of wet room and bathroom supplies, including: tiles, underfloor heating, insulation, shower screens and more from leading suppliers such as BAL, Marmox and Orbry. We offer a price match service so please take a look at our extensive range and buy online at www.tilefixdirect.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars
Verified

Good pricing and rapid delivery

I have purchased materials on several occasions from Tile Fix and have no reservations in purchasing from them in the future.

June 12, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for leaving a review! We look forward to working with you in the future.

Rated 5 out of 5 stars
Verified

Great product

Speedy delivery and a great product which was easy to shape and fix.

June 6, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for your feedback, pop us an email to reviews@tilefixdirect.com for a discount code for 5% off your next order.

Rated 5 out of 5 stars
Verified

very good.

Shopped her before and will again,Excellent delivery and service would highly recommend to other traders.

June 5, 2015
Unprompted review
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Rated 2 out of 5 stars
Verified

tile remover

purchased the tile remover after reading previous reviews but alas after about one hour of use using a light hammer on the end, the head fell off i have since repaired the head sticking it on with hard as nails BUT feel it will come off again in time , thus my two stars, the handle and blade are good but let down by a weak end cap

June 3, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Hi Mac,
We're sorry to hear your product has been damaged! Unfortunately this item is not recommended for use with a hammer, I just checked with the manufacturer who suggested that, it's intended for use with your own leverage.
You can contacts us through reviews@tilefixdirect.com or on 0333 320 04 24 if you'd like to discuss this further.

Rated 5 out of 5 stars
Verified

Superb Service

Ordered on Monday, Delivered on Tuesday and left exactly where I ask them to leave it. The driver even phoned me to let me know.
Great product and good price too.
Would definitely use again.

June 3, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for leaving a review, we're glad to hear your experience with us has been so good! Send us an email to reviews@tilefixdirect.com to claim your discount code for 5% off your next order!

Rated 5 out of 5 stars
Verified

Fantastic

Great range with easy to order free samples.
Half price of local retailers. Excellent service and delivery. Had a few damaged tiles but replaced promptly with no fuss. Will use again and recommend to friends and family.
This is how all on-line companies should be!
EXCELLENT

June 2, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

Good Price and Good Delivery

Recommend this company for best price and great delivery service

June 2, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for leaving a review! If you want 5% off your next order, send us an email to reviews@tilefixdirect.com and we'll send you a unique discount code!

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Rated 4 out of 5 stars
Verified

Friendly and helpful

Apart from a few items being damaged, which I am quite sure was caused by the rough handling of courier, the service provided by the company is very efficient. Customer service was friendly and helpful, delivery was timely. Thanks again Pete!

May 29, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Hi Tony, thank you for leaving a review! We've passed this on to Pete. Sorry to hear your order has been damaged in transit. Our policy requires all damages to be reported within 24 hours, you can call us on 0333 320 04 24 to discuss this. You can also email us at reviews@tilefixdirect.com for a 5% discount code to use on your next order.

Rated 5 out of 5 stars
Verified

Great service !

Order was dispatched very fast and product came in one piece . Very happy and be ordering more very soon .
Thanks tile fix

May 28, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

TFD2015051244.

The delivery was on time and unloaded by the driver - thank you.
The product was found to be excellent and also a lot better price than other suppliers.
Would definitely use Tile Fix again, thank you for you efficient service.

May 27, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thank you for leaving a review! Send us an email to reviews@tilefixdirect.com if you'd like a discount code for 5% off your next order!

Rated 5 out of 5 stars
Verified

Good customer service

I placed an order and accidentally
Missed an item out
So I called the next morning and the order was cancelled no problem and I reordered online
The Delivery was prompt
Good all round

May 20, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

Supply of materials

Order received the following day which was brilliant. Order was complete no problems with the delivery. Excellent will use again

May 19, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for the review Alan! If you'd like a 5% discount code for your next order, pop us an email to reviews@tilefixdirect.com!

Rated 5 out of 5 stars
Verified

quality fast service,

Plumber who was losing money on price work because the tile's where taking to long to drill my 2nd fix sanitary ware, got the Ruby diamond bits and they are doing me very nicely might just turn the job around for me. As stated all bits ordered delivered before deadline cheers

May 19, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

Great products, good value and good service

Can't ask for anything more. I would highly recommend.

May 13, 2015
Unprompted review
Tile Fix Direct logo

Reply from Tile Fix Direct

Thanks for taking some time to leave a review! If you'd like a 5% discount code for your next order please email us at reviews@tilefixdirect.com

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