Three Ireland Reviews 1,377

Out of no where I was charged 11 Euros worth of internet usage. The bill shows that 0.76 Euros have been deducted 14 times consecutively over a period of roughly 24 hours with an interval of roughl... See more

Absolutely dreadful . Tried to cancel online to no avail . So cancelled direct debits knowing I would quickly get a call. Got a call explained I wanted to cancel as not using their service , was told... See more

Quite disappointed with this store guys. My daughter went there to buy new SIM card and pre-paid plan. She specifically asked Super Surfer plan and they have given Super Talker plan. Even if she didn'... See more

I purchased a prepaid SIM at the airport. First I got a message the next day that my activation failed after a 20 min chat the agent told me it all looks to be working. Later in the day I discovered I... See more

Terrible service and the policy of requiring 30 days notice on a 30 day rolling contract is just predatory. Stay well away. Eir is cheaper with far superior service provided.

The absolute WORST service I have ever used in my life. Nothing compares to how terrible this network is. The internet is beyond awful – it’s not just bad, it’s unusable, absolutely the worst intern... See more

Seriously bad support, my broadband upload speed during peak hours is 3.4 mbps, and the engineer informed me this was acceptable! and when I explained in order to watch tv or chat to friends on line... See more

Problem with app can’t sign in, now 4 weeks contacted 3 customer support! Same questions every time! Useless, cut to the chase ! They tell me only iPhones with iso 17 can use the 3app I checked!! It’s... See more

If I could give 0 stars I would. I have 5G and the internet speed is 0.4 MBPS. It's been like this for 3 weeks and every time I call them they "solve" the problem so the speed test goes to 30 mbps... See more

Three really makes fun of customers. They are thieves and scammers. If you don't have a signal, buy a new card and preferably for more money. And in two days again and again. They lie in the shop. The... See more

I live in Cappamore, Limerick and I always have only 3G. My internet is very slow and sometimes no connection. I called the customer services and they didnt improve it. I am so sick of it. It is 2025... See more

Terrible broadband, confusing wording in emails made me think my contract was shorter than it is and when I tried to cancel they gave me the run around stay away from them

Can't issue an esim by email to a hotmail email address. Or send a purchase confirmation. Or let the user know that they need to use a non-hotmail account to get anywhere or risk wasting several hours... See more

Avoid, avoid, avoid. Don't fall into the trap of signing up - it's difficult to escape! Dishonest methods. My3 set up to meet their needs, not yours. No support, impossible to get basic account infor... See more

This is the absolute shittiest phone and internet service in the world I have 1Gb of internet and get an average of 1Mb per second (1000 times less) they won't let me cancel my contract, they won't re... See more

Predatory practices, pressured me out of a legacy plan when trying to buy a new phone, was asked more than 5 times to change the plan. Old plan: top up by 20, keep the 20 and have all you can... See more

Their so- called customer service treat customers like a ping pong ball. Spending over 30 minutes each time to basically notify them of an issue on their chat options and every time you have to go th... See more

I Bought a phone in store ans discovered it was 40 euro cheaper online sales man told me it was for switching customers which was untrue. Customer care didn't understand my question when I asked if t... See more

1 star is too much for them, terrible broadband speed, in contract "150mbps" but in reality its like 0.001mbps, 1000 ping in games is normal, i tried to reach them few times but they always saying "ev... See more

Went for three due to 2 issues, 1 a relative who works there recommended and 2 low cost of €39 pm for 5g. No 5g in my area initially perhaps same now. Dropouts causing Team work disconnects multiple... See more

I would give minus 10 stars if I could Disgraceful terrible company to deal with After 2 days in December with terrible broadband trying to cancel contract while in the 14 day cooling off perio... See more

If I could give zero or minus stars I would. Dreadful customer service. The delay in chat messages, incompetent arrogant Managers leads to very disappointed customers. My problem is still not resol... See more

I left three after several years of being a customer, perhaps 10 or more. Their practices are misleading, things like scheduled top-ups will net you extra free credit when you sign up. They do not.... See more

Avoid, avoid, avoid If I could give no stars I would, customer care is non existent, inconsistent service and have literally spent hours on the phone with them trying to sort out problems with the... See more

Awful 5G Broadband upload speed. Download is okay (100 to 250 Mbps), but Upload is the slowest I have seen (2 to 5 Mbps), and I am in the central area of Dublin (there is a Three 5G antenna just in fr... See more

Absolutely pathetic home broadband. Minimum contract requirement of 150mbps…. Nowhere near that.Get about 30 during the day and less than 2mbps in the evening. Sold as 5g …absolute joke. Can barely lo... See more

I'm having lots of trouble with three 5g since I got it 9 months ago, I'm near an antenna but the signal keeps dropping every evening and it's impossible to use it. Tried to cancel but three keeps say... See more

I so regret giving my business to three, they are incredibly bad to deal with. I’ve recently left them to go to sky I bought my phone outright three years ago from their store and they refuse to unloc... See more

Credit started disappearing from my pay as you go. Was finally persuaded to go with a monthly plan and low and behold my credit that I had topped up before I changed over was "disregarded" now when i... See more

Abysmal. Their roaming doesn't work which they could just let you know but instead they charge you for a roaming package and then refuse to refund it (i spent 50 in total trying to sort it and the s... See more

If I could give a minus on stars I would Had outside interference on my internet tried to get them to see what it was fobed me off same with eir comers where abt as useful it’s a disgrace to charge... See more

I received an SMS from Three Ireland about a “matching credit” promotion, but it did not clearly explain the rules. The message said that if I topped up €20 I would receive another €20, but nowher... See more

Disgusting service. Can barely speak English and waste your time. Every one of the people I barely spoke with. No help no. Disgusting treatment as a 10+ year customer. I will be leaving three at the e... See more

Would give less than one star if that was possible. I have three broadband and phone contracts. Broadband is appalling even for the simplest tasks. I was told it would be getting better but now I’m... See more

I rang them twice on two separate occasions they ashored me they would ring me back, I'm still waiting. So glad I read the reviews . I am going to stay with my current provider. They need to get ther... See more

Complete disgrace, approaching fraud I was basically tricked into a mobile contract as an addition to an internet contract which was not fulfilled on their end. Now I have to remain with this "provi... See more

The worst provider of all time. I requested a callback and heard nothing for two months. Then my contract was ending with my current mobile provider which they knew as I had business broadband with th... See more

Unhelpful, mean staff who does not care for consumers! Working in there just to have a job not to help! Very ugly company image! Bear in mind about contract with them! If you’d like to cancel yo... See more

poor policies that only created to steal your money. No good network. and cuctomer care service doesnt help at all.

I Travelled to another part of the world for a month, missed 2 payments , i was with three for over 7 years never missed a payment before, got a few calls that did not connect , when i got home numbe... See more

Absolutely awful service that is made to look like a deal. 4g is a joke and doesn't break 1mbps on a good day. No point trying to roll out 5g if your 4g doesn't work. 4g routers a waste of money gets... See more

false services worst internet and Liars complete and utter con artists.. do not get fooled into their broadband contract... Please do not deal with these bullies.. In store wont even look at you... See more

Can’t give them 0 stars, so giving 1. Three is the worst network provider and their customer service is worse than that. They just read off from script everytime you talk to them and don’t actually... See more

I m on Three for years now and my 2 year phone contract is on the end.So,offer for old customer is just disappointing, disrespectful and disgracing. They should change name in 3 D's They do not hav... See more

they use customer service to have sales talk to covert existing prepay customers to use their bill pay which is they can have access to your bank account. The third party customer service would have b... See more

Terrible and inconsistent. I would never use them for any services again particularly anything that is business related as they cannot deliver their service reliably or consistently to have an... See more

I wish I could give zero stars. This has been the worst service experience I've ever had. The customer service is incredibly unhelpful—they keep repeating the same scripted responses. Despite promise... See more