TheAutoPartsShop Reviews 298

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars
Verified

The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more

Rated 1 out of 5 stars

Trying to return something is a joke , so don't belive wher it says, easy returns Been waiting two days to hear back from someone just to get a return label and address, left two messages, left... See more

Rated 5 out of 5 stars

Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were act... See more

Rated 4 out of 5 stars
Verified

Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more

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Company details

  1. #15 of 19 best companies in Auto Parts Market
  2. #51 of 55 best companies in e-Commerce Service

Written by the company

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...


Contact info

3.5

Average

TrustScore 3.5 out of 5

298 reviews

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Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Responsive, fair and easy to deal with

Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were actually responsive and good to deal with. 👍

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

OUT OF STOCK NEVER REFUNDED

I ordered a part, was charged, never received a receipt or confirmation email, and upon calling was told that the part was out of stock. I asked if I would be refunded, he said yes you will be refunded today
I was not refunded. I called back TWO more times and was told the same thing. I have yet to be refunded and am still waiting for the company to make it right. STEER CLEAR AND AVOID AT ALL COSTS!

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a coolant reservoir over a…

I ordered a coolant reservoir over a week ago. Never got a confirmation email. Never got a tracking number. I've emailed them 3 times already and still haven't gotten a response. This site is an absolute scam! Do not purchase from this site!

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible website

Do not order from here. I ordered a passenger fender and they sent me a driver fender. Instead of taking accountability they blamed me and said that’s the item that I ordered, and after providing them photos of the fender not being the right one they still claim it’s the same fender that I ordered. Customer service sucks and such a hassle dealing with for me to only receive half of my money back for a part that I did NOT order. Save your money and do not order from here. Terrible website and customer service.

March 18, 2025
Unprompted review
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Rated 4 out of 5 stars
Verified

Great delivery time

shipping was fairly expensive but was quick, and easy to get! delivery was easy and quick, very helpful driver.

December 14, 2024
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