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TheAutoPartsShop Reviews 298

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TrustScore 3.5 out of 5

3.5

Auto Parts Market
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Rated 3 out of 5 stars
Verified

The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more

Rated 1 out of 5 stars

Trying to return something is a joke , so don't belive wher it says, easy returns Been waiting two days to hear back from someone just to get a return label and address, left two messages, left... See more

Rated 5 out of 5 stars

Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were act... See more

Rated 4 out of 5 stars
Verified

Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more

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Company details

  1. #15 of 19 best companies in Auto Parts Market
  2. #51 of 55 best companies in e-Commerce Service

Written by the company

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...

Contact info

3.5

Average

TrustScore 3.5 out of 5

298 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars
Verified

Could not process my order in 3 days

September 4, 2024
TheAutoPartsShop logo

Reply from TheAutoPartsShop

Dear Customer, apologies for the delay as the order has to be switched between the warehouse as part of inventory adjustment. As per your request we cancelled the order and refunded in full immediately.

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Rated 1 out of 5 stars
Verified

My part still not here

My part still not here

August 31, 2024
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Reply from TheAutoPartsShop

Dear Customer,

Your order is shipped through USPS# 9434611898658874332201 , this has already arrived at your local post office.

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9434611898658874332201

Best Regards,

Customer Success Team

Rated 3 out of 5 stars
Verified

Packaging was :/

I didn’t like how it just came wrapped in plastic, don’t get me wrong, it’s convenient than some big boxes but it’s just arrived a little crooked, but it’s an easy fix with time, but whether it was the carrier or not it ended up getting some nicks and dents in it when I got to unpacking it.

September 1, 2024
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Rated 5 out of 5 stars
Verified

Very helpful with the shipping…

Very helpful with the shipping information on front page before you get to check out. Expecting very fast Delivery cheapest and best delivery cost out there on the Auto websites.

September 3, 2024
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