Verified
The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more
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Trying to return something is a joke , so don't belive wher it says, easy returns Been waiting two days to hear back from someone just to get a return label and address, left two messages, left... See more
Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were act... See more
Verified
Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more
Company details
- #15 of 19 best companies in Auto Parts Market
- #51 of 55 best companies in e-Commerce Service
Written by the company
TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...
Contact info
Motor Parkway 200 Suite D-26, 11788, Hauppauge, United States
- 631 729-8182
- cs@theautopartsshop.com
- www.theautopartsshop.com
Verified
Great price and had the fastest…
Great price and had the fastest delivery of any other website which is important to get my daughter a new spare tire asap!
December 13, 2024
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Bad experience many times delay for…
Bad experience many times delay for delivery my part.
We lost money and get a problem with my customer.
Customer service not honest.
December 1, 2024
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To complicated web site
I ordered 2 buy mistake and could not cancel on web site and fix it .
November 17, 2024
Reply from TheAutoPartsShop
Dear Customer, we refunded this order in full today. Kindly refer to your email for the refund transaction.
Verified
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The vehicle this part number fits was…
The vehicle this part number fits was clearly communicated.
November 16, 2024
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Verified
I would never buy from this company…
I would never buy from this company again. The bumper I received in the mail was tore on the top piece. I have called all day and left several messages trying to get a return label so that I can get a front bumper that can be assembled. Customer service is terrible it’s unacceptable that I can’t even get through on the phone and they have no chat option online. STAY AWAY FROM THIS COMPANY!!!
October 21, 2024
Verified
They sent the wrong item!!
They sent the wrong item!!! I ordered the driver side seat switch and they sent the passenger side. I already waited a long time for it to come and now I still don’t have what I ordered the tracking is horrible
October 16, 2024
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Have made multiple attempts to contact…
Have made multiple attempts to contact about my order, left numerous messages, and emails. Phone always gives uyou a recording, messages never get returned.customer service needs help badly
October 18, 2024
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Verified
I never got my tracking number
October 17, 2024
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Very quick delivery
Very quick delivery, very impressed. perfect fit. I will be ordering again
October 15, 2024
Verified
The company was great
The company was great, but you need to let people know when things are not in stock right away. Had to reorder my parts. Because I was not made aware that the part was not in stock.
October 12, 2024
Verified
Great price and exactly what I needed
Great price and exactly what I needed. Arrived fast and was a perfect fit!
October 5, 2024
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Verified
The part that I ordered was supposed to…
The part that I ordered was supposed to be here yesterday. I hadn't received a email saying it's been delivered or delayed. I don't think they take their job's serious enough for me.
October 5, 2024
Reply from TheAutoPartsShop
Dear Customer , your order is shipped and delivered through USPS# 9400111898658877369523 , delivered in or at the mailbox at 2:03 pm on October 10, 2024 in ODENVILLE, AL 35120. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111898658877369523
Verified
Package came on the day I was informed…
Package came on the day I was informed about. The package was in good shape, item packed well and I believe I ordered the correct wheel. You guys have done an excellent job as far as I can tell. Don't hardly ever get Quality Service these days anymore. GREAT !
October 3, 2024
Verified
The part received was delivered folder in half with a bend that can't be straightened. It's damaged.
The part delivered was folded in half in the box creating a bend that can't be straightened out. It's damaged.
September 28, 2024
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