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The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more
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Trying to return something is a joke , so don't belive wher it says, easy returns Been waiting two days to hear back from someone just to get a return label and address, left two messages, left... See more
Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were act... See more
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Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more
Company details
- #15 of 19 best companies in Auto Parts Market
- #51 of 55 best companies in e-Commerce Service
Written by the company
TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...
Contact info
Motor Parkway 200 Suite D-26, 11788, Hauppauge, United States
- 631 729-8182
- cs@theautopartsshop.com
- www.theautopartsshop.com
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Verified
Wheel Omission The wheel I ordered did not include the…
The wheel I ordered did not include the inserts that are in the picture. It is stated that the lugnuts and center cap are not included. Also, it stated the color may be different than that seen in the picture but nothing about the omission of the inserts. I consider this deceptive business practice
September 3, 2024
Reply from TheAutoPartsShop
Dear Customer,
Apologies for the inconveniance. The text below the image says "Replace Wheel
The pictures shown are for reference purposes and may not accurately represent the true color of the part.Center Caps and Lug Nuts are not included with Wheel purchases."
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I only received one fender when I payed…
I only received one fender when I payed for 2
September 28, 2024
Reply from TheAutoPartsShop
Dear Customer,
One of the fenders is out of stock. Hence we refunded the out of stock fender. The refund would be updated to your cc account in 5-7 business days. Apologies for the inconvenience.
Verified
Part has never shipped
Part has never shipped. Says in stock. Company won’t answer any emails. Going through my bank now to get my money back. It’s fraud and buy from someone else!
September 3, 2024
Reply from TheAutoPartsShop
Your refund is processed and settled to your cc bank on 12-Sep-2024 18:49:13 EDT. From the date of settlement you cc bank would take min 5-7 business days to deposit the refund to your cc account. Since the refund is settled with your cc bank, you would have to contact your cc bank if you don't see the refund in your account in 5-7 business days.
Verified
Perfect fit and shipped very fast
September 28, 2024
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Verified
Perfect fit
The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.
September 19, 2024
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Fast Correct And Undamaged Items
Fast And Correct Order Without Anything Crack,Broken Or Damage
Thank YOU ALL SO MUCH
Will Be Shoping With YOU ALL AGAIN
5☆'S
August 8, 2024
Verified
Great and got it on time
Loved it and got my order on time and they boxed it perfect thanks
September 16, 2024
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I ordered a wheel
I ordered a wheel, waited a week and on the day it was supposed to be delivered I hadn't received a confirmation of shipping, I knew it was going to be late so I reached out and asked when the new expected delivery date was. I was emailed back a few hours later that they didn't get it in stock so they refunded my money. Had I not asked who knows if this company would have said anything. Had they been proactive and told me sooner I could have tried with another company to get a wheel since I have been without a car and waiting on this wheel. Would give a zero for unprofessionalism and if you do not have the item in stock why are you selling as if it were.
September 15, 2024
Verified
Poor Customer Service
TheAutoPartsShop shipped the wrong part. Would never give instructions on how to return part. After serveral emails and phone calls, thier only respone was they would have a manager call, which never happened. Now the 30 days is up and I can't return.
Poor customer service. All you will ever talk to is a call center.
August 11, 2024
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I place order for a rim on the web site…
I place order for a rim on the web site they said they have four then come to find out it out stock no communication I had to call
September 15, 2024
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Good buying experiance
Good buying experiance. Smooth transaction process. Easy to find the parts and check fitment tool is excellent.
September 19, 2024
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BEWARE
BEWARE… Website offers items that are out of stock. Why let customers buy items just to send an email saying the item is out of stock and have to go through a refund process! Just take the item off the website. And customer service is AWFUL.
September 16, 2024
Unprompted review
Verified
Very easy to complete order!
September 12, 2024
Verified
Have not received tracking number
Have not received tracking number, ordered September 5th and was supposed to receive September 10th.
September 5, 2024
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