I found what II was looking for on the website and at a good price. The package came via FedEx which is always a problem in our area for some reason. They are always delayed and often are delayed seve... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Information provided by various external sources
Tennis Express - Rackets, Shoes, Apparel, Tennis Bags, Backpacks, String, Balls, Racquets from Babolat, Wilson, Prince, Nike, Adidas, Head, Reebok, Dunlop.
Contact info
10770 Westheimer Rd, 77042, Houston, United States
- 7134354800
- cs@tennisexpress.com
- www.tennisexpress.com
Hasn’t replied to negative reviews
Extremely poor service
Extremely poor service.
Bought two sets of strings. They sent the wrong ones.
I called them twice and no response. I emailed them and finally a response. They claimed I ordered the wrong strings and that I am stuck with them.
I stated I would dispute the charges. They then stated that would replace the strings with the correct ones and I would not have to pay for shipping. They emailed a shipping label. I packed the strings, went to a FedEx drop off site and the strings were mailed to them.
They received the strings and I wanted 5 days with no response.
I emailed them again and they stated I could ask for a refund. I asked for a refund. They then charged me 50 % of my order. When I asked why they they stated shipping costs.
I ended up disputing the charges with my credit card company.
Tennis Express should be avoid at all costs.
Order from Tennis Warehouse or Amazon as you will receive
much better service, honesty, and customer service!
Fast efficient service
44” chest and L was like a light compression shirt
44” chest, L shirt was too tight
Excellent Service.
Good delivery. Easy shopping. Have ordered before.
Fast Shipping!
Always great experience ordering from this site. Great sale prices and appreciate fast shipping.👏
Tennis express is a joke.
Tennis express is a joke.. ordered a pair of shoes and returned them they wanted to charge me 26.00 said they were worn, i tried them on!! and the customer service rep was rude, owner wont take calls..
The purchase was easy and the delivery…
The purchase was easy and the delivery on time. The shoes are awesome!!!
Great product and experience
My order was shipped immediately and I received the product one day before expected. The shoes were exactly as advertised.
Didn’t receive the racket yet.so sad.
Excellent Shoe Sale!
I received an email about a shoe sale, and I needed new shoes. I'm not too picky, but I always buy the same brand (K-Swiss), and I was able to find many pairs of shoes that were my size and the brand I wanted. I bought two pairs of shoes for less money (less than $90) than I often spend on even one pair of shoes, even when I shop just the clearance shoes.
Another Good Experuence
Clear product presentation and costs buying cases of balls for our tournaments. Lots of choices and fsst delivery shipping.
Great site to order all tennis gear
Great site to order all tennis gear
Never will I buy anything from TE…
Never will I buy anything from TE again. Your communication is awful. Don’t have a product. Never told me. Then, you only send me the cost of the item back. How about the shipping and tax I paid. That’s called theft in my mind. Never again!! Shane on you guys!!
Shoe selection was very good
Shoe selection was very good, Video about new Shoe very helpful, order was delivered on Time.
Great customer service
Great customer service. Demo rackets ordered and they arrived fairly quickly. I made a decision and ordered. The new racket came in 5 days. They allowed me additional days with the demo rackets until my racket arrived. I really appreciated that "customer service touch". I would order from them again and also recommend.
Easy to navigate site
Easy to navigate site, fast shipping, solid product
Order for 2 t-shirts placed on 8/3/24
Order for 2 t-shirts placed on 8/3/24; still has not arrived. Very slow, which is why I normally use Tennis Warehouse.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








