PA

Paul

United Kingdom

Reviews

Review of Trustpilot

Review of LOBSTR Stellar Wallet

Review of Bullion By Post

Review of Cash4gold-now


Rated 5 out of 5 stars

excellent customer service

great customer service and good prices paid for gold. cash in my account within hours of accepting offer. sandy kept me informed of progress of verifying gold.

June 10, 2022
Unprompted review

Review of Wondershare


Rated 1 out of 5 stars

impossible to remove

impossible to remove from win10

October 23, 2020
Unprompted review

Reply from Wondershare

Hi Paul,

May we know your product is first, please?
We failed to locate your order number. Could you please tell us your order number or licensed email?
We will help you to contact and check the issue with our support center.
Waiting for your reply.


Yours Sincerely,
Wondershare Support
1-604-343-8521
(Mon - Fri 6pm to 11am PT)
International phone rates may be charged by your service provider
http://support.wondershare.com

Review of Parcelforce Worldwide

Review of Trustpilot


Rated 1 out of 5 stars

many of their "positive reviews" are…

many of their "positive reviews" are posted by "massbacklinks" a paid bot service that tries to gain higher reputation in search engines

September 22, 2020
Unprompted review

Reply from Trustpilot

Hi,

Thanks for getting in touch and leaving feedback about your experience so far. Trustpilot works around the clock to ensure our site is Trustworthy, this includes having fraud detection software that scans each review and removes those that appear to be fake, have a community reporting tool that allows reviewers to flag reviews that seem suspicious, a Whistleblower feature where you can contact our investigations team about suspicious behaviour on Trustpilot, as well as a dedicated team of Content Integrity agents who investigate all reported reviews. They can be contacted here https://support.trustpilot.com/hc/en-us/requests/new

We are led by strong guidelines that help us to decide if reviews are compliant or not. Businesses are not able to dictate what the outcome will be based on if they pay for a subscription or not, all reviews are treated equally and held up to our guidelines. It is not in our interest to favour one party or the other - we are here to be a fair and impartial third party. Your trust is what makes Trustpilot work, so we would never do anything to jeopardize that.

I hope this helps answer your question about how trustworthy Trustpilot is. If you have any questions please drop us a line on support@trustpilot.com.

Thanks,

Hayley

Review of Wirex


Rated 1 out of 5 stars

reporting to the FCA won't help.

reporting to the FCA won't help.
even they admit the only requirement is "being registered". like companies house, another toothless watchdog.


Very bad company! Be carefull!

First Wirex was good, but now - you can forget this company!
After one year normal business, they ask me again for verification. I had send many documents, but all was not enough and they dont let me go back to my card account with money on it. Very bad!
So its was useless to send more details and i decide to end this stupid discussions with wirex and ask for delete the account and i'll cutt the card now.


Suddenly, in May, they blocked my account with no reason given and asked me for verification of my account even though I have had it for a long time.
I supplied the verification.
A week later, they unblocked my account, and stated that I was verified - again. and again.
A week ago, they blocked my cards and suspended my account AGAIN without warning. Even though I have emailed 8 times they won't give me a reason, and it is causing me problems.
Judging from the reviews on this site, it is happening to an awful lot of people, and causing them stress, worry, and financial problems. I am now in the same boat.
Take a look at the poor reviews on here it looks like wirex are going under or just pulling and exit scam. - everyone is getting the same response, i.e., 'dreadfully sorry, your complaint has been escalated to the relevant team'. My complaint has already been escalated to the relevant team, with absolutely no result. Hello x, We feel how unpleasant the matter is for you, please accept our apologies for your experience.
We have put your case to the highest priority and you will be updated via the ticket as soon as possible. Please find more details regarding the situation following this link: why-is-my-account-blocked-frozen-0162 Warm regards. etc., etc.

I am just concerned for my funds and trust they will be returned asap. I’ve since asked for it to be CLOSED.

I notice you added 50 fake reviews for every bad one to keep the average above 4... go figure

now i am curious when i get my funds back that were still on the card

September 16, 2020
Unprompted review

Reply from Wirex

Dear Paul,

Thank you for posting a review and we’re sorry to hear that your experience is not of the quality you've expected. We would like the opportunity to investigate your feedback further.

We have just sent you an email in order to specify the additional details of your case, please provide us with a reply so that we could assist you further.

Thank you in advance!

Review of syncreon


Rated 1 out of 5 stars

pretty basic tracking

pretty basic tracking
marginally better that parcelforce or royalmail which only give "on its way" or "delivered".
must be cheap or Dell and Apple wouldn't use them but it seems having a global containerised solution able to merge bulked shipped items with shipments in transit is more useful than customer service.

September 16, 2020
Unprompted review

Review of Trustpilot


Rated 5 out of 5 stars

good idea but too easily manipulated by…

good idea but too easily manipulated by dodgy outfits posting hundreds of fake “good reviews” to keep rating above 4...

September 10, 2020
Unprompted review

Reply from Trustpilot

Hi,

Thanks for getting in touch and leaving feedback about your experience so far. Trustpilot works around the clock to ensure our site is Trustworthy, this includes having fraud detection software that scans each review and removes those that appear to be fake, have a community reporting tool that allows reviewers to flag reviews that seem suspicious, a Whistleblower feature where you can contact our investigations team about suspicious behaviour on Trustpilot, as well as a dedicated team of Content Integrity agents who investigate all reported reviews. They can be contacted here https://support.trustpilot.com/hc/en-us/requests/new

We are led by strong guidelines that help us to decide if reviews are compliant or not. Businesses are not able to dictate what the outcome will be based on if they pay for a subscription or not, all reviews are treated equally and held up to our guidelines. It is not in our interest to favour one party or the other - we are here to be a fair and impartial third party. Your trust is what makes Trustpilot work, so we would never do anything to jeopardize that.

I hope this helps answer your question about how trustworthy Trustpilot is. If you have any questions please drop us a line on support@trustpilot.com.

Thanks,

Hayley

Review of Wirex


Rated 1 out of 5 stars

formerly good service since ecoin days…

now blocked 113 days and counting

formerly good service since ecoin days but now account blocked since june, wouldn't hold out much hope of them fixing it.

September 10, 2020

Reply from Wirex

Hello Paul,

Thank you for posting a review and we’re sorry to hear that your experience is not of the quality you've expected. We would like the opportunity to investigate your feedback further.

We have just sent you an email in order to specify the additional details of your case, please provide us with a reply so that we could assist you further.

Thank you in advance!

Review of BBC

Review of Insulation Superstore

Review of Coinbase


Rated 1 out of 5 stars

Withdrawal lost and no response from “support”

Tried to withdraw −€2,998.13 back in December but it was rejected by the bank and unfortunately returned to Coinbase and as yet not made it’s way back to my Eur wallet. Very little interest from support. Don’t trust.

March 3, 2018
Unprompted review

Reply from Coinbase

Hi! Ross from Coinbase here. Please PM me your support case number and I'll look into it.

Review of Kaspersky UK


Rated 5 out of 5 stars

Does the job

Does the job! Seems to be fast and efficient. At least it doesn't slow my laptop like other bloatware products.

February 27, 2018
Unprompted review

Review of ChemistDirect.co.uk

Review of Watchmaster.com


Rated 5 out of 5 stars

Watch Delivered as Promised

A bit dubious ordering online from a relatively unknown German company but had seen an article in an airline magazine where they were mentioned as trying to make watch buying and selling safe and easy.

Watch was as described with stickers and all relevant warranty paperwork. Will use again in the future I'm sure. Would recommend to anyone. In stock means "in stock" at dealers or partners and delivery time was 2 weeks rather than 5 days but they called and emailed to confirm.

March 9, 2016
Unprompted review

Review of Iconic Watches / Ancient and Modern Jewellers Ltd


Rated 5 out of 5 stars

Great Service

It took several weeks to obtain a particular model but well worth the wait. I was dubious about ordering online but local dealers had heard of Ancient and Modern Ltd. Watch was as described with all relevant warranty paperwork. Will use again in the future I'm sure. Would recommend to anyone.

March 9, 2016
Unprompted review

Reply from Iconic Watches / Ancient and Modern Jewellers Ltd

Thankyou Paul

Review of NITE Watches


Rated 5 out of 5 stars

Fast, Efficient Service

The watch arrived promptly and with the bracelet sized as requested online. Simple, straightforward, excellent service and from a British company.

February 2, 2016
Unprompted review

Review of CoinCorner


Rated 5 out of 5 stars

A quick way to purchase Bitcoin

A fast way to purchase bitcoin. new debit/credit cards verified within minutes. Only drawback, excessive fees and charges in addition to card fees.

September 27, 2015
Unprompted review

Reply from CoinCorner

Hi Paul,

Thank you for taking the time to leave a review and for sharing your experience with others.
I hope that you will use CoinCorner again!

Molly
CoinCorner