R Chak

United Kingdom

Reviews

Review of DP World


Rated 1 out of 5 stars

I ordered a Dell monitor on 1st…

I ordered a Dell monitor on 1st December and they have sent me an email saying it will be delivered to me on 4th December so I took a day off and waited at home but no delivery came. I then took another day off 5th Dec and 6th Dec but still no delivery came. It is now 7th Dec and I am still waiting.

I tracked the item but the delivery to my address is still pending ???

I advice that Dell should use a different courier company bc many people have complained .

December 7, 2024
Unprompted review

Review of syncreon


Rated 1 out of 5 stars

I ordered a monitor from Dell on 1st…

I ordered a monitor from Dell on 1st December 24 and they sent me an email saying it will be delivered on 4th so I took a day off from work but no delivery came. I then took the next day off but no delivery. It is now 7th dec Saturday and I am waiting at home but no delivery. I made a complaint to customer service for Dell and advised them to use another courier company. This is wrong. I took 3 days holiday for nothing.

December 7, 2024
Unprompted review

Reply from syncreon

Hi,
We are really sorry to hear of your experience. I have arranged for a customer service agent to pick up your case, and they will be in contact with you shortly to discuss this in more detail.
Thanks,
Sara.