Superdry - Clarks Village Reviews 87

TrustScore 5 out of 5

4.8

1&2, Clarks Village, BA16 0BB Street, GB


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Rated 4 out of 5 stars
Verified

Really liked the cargo pants but they had zips at the bottom of the legs and they were so long that I needed to hem them, which was impossible because of the zips, hence having to return them. When I... See more

Rated 5 out of 5 stars
Verified

I was down Somerset on holiday we decided to visit clarks village , we'll what can I say , I loved the superdry store , its obviously more expensive than other clothes , but you can tell the differenc... See more

Rated 4 out of 5 stars
Verified

I wanted a specific style of pool shoes. I was near a SuperDry while on Holiday in Glastonbury. Thanks to the help of staff I was able to find online and have sent to that particular store so I could... See more

Rated 4 out of 5 stars
Verified

Really good merch, good displays etc. and even dog friendly here! The only thing that lets it down is its staff always seem supremely uninterested in any of their customers.

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Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

  • 1&2, Clarks Village, BA16 0BB, Street, United Kingdom

  • 01458 446601

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Replied to 31% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Excellent staff!!

Excellent staff!!! Went and found what I was after, even though it had been put into to out of season stock.

September 17, 2025
Rated 5 out of 5 stars
Verified

Very good

Very good. And the staff were very helpful. And went out of their way to accommodate our questions.

September 11, 2025
Superdry - Clarks Village logo

Reply from Superdry - Clarks Village

We're glad you enjoyed your experience. We appreciate you mentioning how helpful our staff was in answering your questions and going the extra mile. Thank you for your positive feedback!

Superdry

Rated 5 out of 5 stars
Verified

Helpful and friendly staff

Helpful and friendly staff, and nice selection of quality clothing

August 28, 2025
Superdry - Clarks Village logo

Reply from Superdry - Clarks Village

We appreciate you sharing your experience with us. We're happy to hear that you found our staff helpful and friendly, and that you enjoyed our quality clothing selection.

Superdry

Rated 5 out of 5 stars
Verified

Helpful staff

Staff member went out of her way to help find a specific size, checking the stock room, racks etc. couldn’t have been more helpful …. And did so with a smile and ‘it’s no bother’ attitude

August 27, 2025
Rated 5 out of 5 stars
Verified

Great staff

Great staff , great selection of clothing means I can do one shop buy everything for sessions done

May 21, 2025

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