Speed Graphic Mail Order Ltd Reviews 2,090

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars
Verified

I once got some studio lights from Speed Graphic and they started going wrong towards the end of the warranty period. SG resolutely refused to refund or pay for repair so I was forced to resort to the... See more

Rated 3 out of 5 stars

Website is fine and easy to use. Communication is poor (no email back from initial inquiry & long wait for replies). Returns process was a bit annoying. No returns label in parcel or via email so have... See more

Rated 1 out of 5 stars

A truly awful company. Ordered some film for an urgent critical job. They sent a bulk order of the wrong film. They quite rightly want it to be returned, but no post offices in the vicinity let alone... See more

Rated 1 out of 5 stars

A while back I bought a Paterson Tungsten Studio Light from Speed Graphic. There were issues with the light. Immediately I noticed the aluminium Paterson label on the side had fallen and not horizonta... See more

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Company details

  1. Photo Shop

Information provided by various external sources

We carry a huge range of photographic equipment, photographic materials and photographic accessories, and send to most parts of the world. Our 20th anniversary in 2014.


Contact info

1.8

Poor

TrustScore 2 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Excellent, speedy service

Yet again, Speed Graphic lived up to their name. I was on a tight schedule and needed some accessories urgently before a trip. True to form, Speed Graphic filled the order, despatched it and dealt directly with the carriers when a delay in delivery occurred. Items delivered at the 11th hour- Brilliant service.

July 4, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

First time order of equipment

This was my first order of any photographic equipment from Speed Graphic Mail Order and was made on behalf of my son who lives overseas. My enquiries prior to ordering were dealt with by a most courteous lady to whom I say Thank You.. The process of ordering online was painless, apart from having to pay for it, the process being very straight forward. The good were ordered on a Friday evening and I was notified on the following Monday that the goods had been despatched and sure enough on Tuesday morning they were delivered. This is a first class service from a company who appear to put the customer first, the goods are now with my son who is delighted with the quality of them and they more than meet his requirements.. So thank you Speed Graphic.

July 3, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

Impressive

i was looking for this product all over the internet and got here Speed Graphic
The product ( SW150 mkII Lee filter) arrived fast safe and sound
I'd definitely deal with them

July 2, 2015
Unprompted review
Rated 5 out of 5 stars

I wish all online suppliers were as efficient as Speedgraphic

I recently had to buy 2 items of specialist photographic equipment, one of which I ordered from SpeedGraphic and the other from another supplier. The difference in service was like night and day. Speedgraphic had the item in stock, offered a choice of delivery options, confirmed my order by e-mail as soon as I had placed it, confirmed dispactch with a 2nd e-mail the same day and delivered it the next day. They used a courier with a one hour delivery window and full online tracking which meant I could be in to receive the goods when they arrived. The other company did none of those things and I'm still waiting for my order. I would thorougly recommend SpeedGraphic as a well infomed, efficient and reliable company to deal with.

July 2, 2015
Unprompted review
Speed Graphic Mail Order Ltd logo

Reply from Speed Graphic Mail Order Ltd

Thank you very much. Having changed our courier to Interlink Express a few months ago we're really pleased that their promised efficiency and communication with our customers is actually happening - and reliably!

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Rated 5 out of 5 stars
Verified

Great service - would definately recommend

Have bought lots of products from Speed Graphic and their service is second to none. I had a problem with one order, completely my fault, and it was sorted quickly without any fuss. Will continue to use them.....they were recommended by a friend who is a professional photographer, he recommends to all his clients....no better recommendation than that.

June 29, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

five star service

Great service from a great company. Have only been shopping here for a short time. But I find the service is five star. All I need is right here and delivery next day NOW THAT'S SERVICE.

June 25, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

The best supplier of photographic accessories I have found!

I have purchased various photographic accessories including a carbon fibre tripod, a flashgun, remote triggers and filters etc. from Speed Graphic, either on line or by phone over a period of 5-6years and this has always been a good experience.

It is always worth a visit to their premises at Four Marks if you live close enough!

June 24, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

Superb service

Very speedy service, and when there was a question over an item being delivered it was quickly resolved by the staff. Absolute first class service and I wouldnt hesitate to recommend them.

June 23, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

Nice to be niche

Trusty shop, always quick and always good for those photography accessories that you can't get elsewhere.

June 22, 2015
Unprompted review
Rated 5 out of 5 stars
Verified

Lowepro tactic camera bag

I had never used Speed Graphic before so this was my first order with them.The lowpro tactic 450 camera bag was out of stock at all the main sites I use to buy on line an speed graphic were showing one in stock.I purchased the bag an hoped it would arrive in time for a trip I was going on.The bag arrived a day quicker than expected and was well packaged.prompt delivery is all ways very important to me an I could not ask for more.I would purchase from then again

June 17, 2015
Unprompted review
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Rated 5 out of 5 stars
Verified

Overseas Customer.

Found a supplier that will allow purchases from Malta. My faith has been restored in that a UK company will supply and has delivered ahead of projected delivery time to Malta. Will definitely purchase my future camera accessories from Speedgraphic. One happy customer

June 15, 2015
Unprompted review

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