Safestore Reviews 10,131

Excellent service from Matt and new Manager Mark at Safestore Merstham (Redhill). I very much appreciated seeing the storage units in advance of selecting the right size for our needs and the moving /... See more

I initially went to the Alexandra Palace facility. They were very informative and helpful and found me a cheaper facility in the group. He also telephoned in advance to say that I would come along to... See more

Very helpful staff at Slough Farnham Road branch. They patiently took the time to explain everything and the different options and show us examples of the storage rooms. We needed a room at fairly sho... See more

Despite the van driver being delayed, the company was incredibly cooperative. Their prompt email responses and precise, caring guidance were truly commendable. Ms. Teagan and Ms. Tanya were exceptiona... See more

I would like to thank Marc from Safestore Glasgow centre for sorting the charging fiasco in my previous review and common sense prevailed. As such I feel it only fair to up their score from that revi... See more

Efficient, helpful, friendly, and cheerful staff member who helped me through enquiry stage, setting up stage, and moving my stuff into storage stage. This person made the process easy and stress free... See more

Had an amazing experience at Safestore Carshalton. All the staff - Amit, Sean and Ian - were extremely helpful in advising me of the varied units available so that it was easy to make my choice. I fee... See more

Excellent service, the guys I spoke to about renting a unit were amazing, polite and very on the ball, nothing was too much trouble. Moved my belongings on the Sunday and was running over time, store... See more

We rent office space from SafeStore in Colchester. We were a new business who was based at the owners house till March 2024 where we were searching for office space in the local area. We are fortuna... See more

Parvinder at Safestore Bedford pulled out all the stops to get me a good rental deal. More than that, being a 71 year old woman on my own, he was so kind and patient with me in sorting out my unit and... See more

New customer to Safestore, Glasgow Southside and very impressed with the facilities and customer service. Would like to highlight staff member Michael in particular for his knowledge and guidance at f... See more

Approachable, informative, helpful staff. Explained storage unit is accessible via spiral staircase, lift is for goods only. Took the time to show me the locker in person so I could decide if sui... See more

This is my first time to store items . I liked Safestore for its cleanliness,parking,easy access from the Motorway, the staff were at hand to give advice and offer their help and support. The paperwo... See more

One thing I can say about Safestore (Yardley) is that the staff are extremely friendly, helpful and will go the extra mile for you. Yesterday I had the pleasure of having Richard & Michael supporting... See more

This is an appreciation review to a gentle man at Wandsworth, his name is Ranj. My daughter was absolutely happy with the service but Ranj was so helpful, supportive, kind. He literally helped me with... See more

Excellent service! The staff were welcoming and helpful, accommodating and friendly. Anthony supported me to get extended access and went above and beyond. Such a lovely person and asset to the team.... See more

Fantastic service all round. The Wimbledon branch is the perfect location for your storage needs with a very helpful and supportive staff. Maiser went above and beyond in making sure all our storage n... See more

The staff of Milton Keynes branch were very helpful and kind. They solve my problem and removed my stress they cheer me up when my stuff won't fit in my reserved storage. They fixed the problem quickl... See more

Well, from the start Justin and Co. Got me settled in with a nicely positioned 50 square foot locker in this conveniently located storage facility. Excellent entry system with electronic key fob to... See more

Ruth was very helpful in drawing up a new contract for us after we had reviewed our requirements following our move to Bristol. The whole team have been helpful to us taking into account our chaotic... See more

I never write reviews but the WONDERFUL customer service my sister and I received from Anthony (Old Kent Road) was out of this world. Everything was so well explained and we knew we chose the right bu... See more

Great storage facility at Manchester Road Bolton. Staff are very friendly and helpful. Nothing is too much trouble. Easy process reserving, registering etc. Clean modern building. I felt confi... See more

The Bristol Filton team are excellent. Always very helpful and communicative. Nothing is too much trouble and they are always very friendly and good to work with. Helps make life a lot easier when run... See more

Used the Sunderland site which was safe , well maintained and easily accessible . The staff were approachable and so helpful in helping me get the best deal including Blue Light Discount . 😁 Highly... See more

The Safestore staff at Winchester were very efficient, professional and helpful from the first phone call to our last day. They easily arranged a few extra days of storage and helped us immediately... See more

The facility was close to our home, making it very convenient. I liked the initial deal. I wished it lasted a bit longer, but overall it was a nice experience, especially since the staff were friendly... See more

I had a very positive experience with Safestore in Slough. The whole process of getting the unit was smooth and the customer service and help I had received from Russell was outstanding. With his car... See more

The staff were incredibly helpful and took the time to explain everything clearly, which made the process smooth and stress-free. As a first-time renter, I really appreciated how simple they made it... See more

Although I didn't in the end need storage the staff at Safestore were so polite and patient. Followed up on calls without being pushy. Called back when they said they would. Just a pleasure to communi... See more

Thank you so much to the receptionist Furad for helping me carry the boxes 📦 until my building apartment! He’s so kind , professional and helpful! Very good customer service - I’m very impressed and... See more

Each person I dealt with from obtaining a quote to my delivery arriving from abroad, the team were fantastic. I had to move the date several times due to my items coming from Asia and it was never a... See more

Great experience - clean, tidy and exemplary customer service from Punch today. Yaz and Dior also great, the place is spotless, units very tidy and access easy. Highly recommend.

Always find the staff here super helpful, quick to respond and really knowledgeable about their services & prices. Also the site has great parking, trolleys you can use to shift your stuff around and... See more

I was feeling massively stressed about my move as it came with lots of additional stress but talking to Leah at Safestore made me feel it was all going to be fine and not having to worry about where... See more

Great communication via email/ phone and in person. Chris was extremely helpful in helping me choose which size storage unit I needed and was very helpful in explaining how everything works. I am very... See more

Wow Gary and Claire were so kind and helpful! I actually cannot remember the last time I had that good customer service anywhere. Gary got me a great price. Claire got my paper work done quickly. Bo... See more

I used Safestore, Winchester to store my daughters belongings from Uni. from end of May to 20 September. The first thing to say is that they did a special rate for the first 8 weeks which was great. O... See more

Used safe store for a year and a half, been a breeze with them. Team we’re so friendly and helpful and have always been patient with me, even when I recheck details multiple times to make sure I under... See more

I was unsure about the company at first. But after meeting the staff and being guided by their expertise, everything was made easy and completely hassle free. They were extremely friendly, including u... See more

I would recommend Safestore - the rate we agreed to was fair (I'm sure it'll jump up a bit in a year, but that's just how it works), the service from Justin and Josh was excellent and the site is well... See more

The customer service was excellent. There was a delay between the initial enquiry and being able to confirm the date. The staff were always helpful. I would like to mention Connor who was a star.... See more

We contacted & visited Safestore Yardley Birmingham. A young man on the desk, Michael spent time going through our options & services offered. He was helpful, informative & pleasant. Highly recommende... See more

I rented a unit for over a year at Safestore Warrington while moving houses. Easy and very pleasant experience from start to finish. The units were clean and easy to access on all floors. Ever... See more

Staff extremely helpful, explaining everything and taking us to view room, can't thank the Glasgow staff enough.

Mo was very helpful and got us sorted out and setup quickly. Safestore very price competitive to other local storage units.

I needed some storage at short notice so I popped in. The staff couldn’t have been more helpful I have spoken to all the staff while I used the facilities but initially it was Teagan & Alyson. Nothin... See more

Been using safe store for quite a few years. Emily, Ruth, Fin and staff absolutely brilliant. All staff are so friendly and Will bend over back wards to help you. The storage units are nice and clean... See more

I just what to say thank so much for accepting us to your store and for your patience, thank you 😊. Nice store and storage 👌

Registration was really easy and well explained. Set up was simple and easy to access