Reply from Safestore
Hi Kat, thank you, great to hear the team were helpful!
KP
Ket Patel
United Kingdom
Reviews
Review of Safestore
Review of British Gas
I transferred to a new fixed tariff a…
I transferred to a new fixed tariff a few weeks ago but the app did not update and the first payment on direct debit went out for about £200 more than was quoted. I called up and the lady said she would reduce the amount at the next payment. This was done but the app is still quoting the higher amount.
This is not good service at all . I plan to call again to try and sort this.
December 1, 2023
Reply from British Gas
Hi, it’s really disappointing to hear where we’ve let you down. I’m keen for us to work with you to get to the bottom of it please get in touch over Facebook or Twitter with your details, include a copy of your review & #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, Matt
Review of ROCK Insurance Group
Quick and simple to buy travel insurance
February 27, 2023
Reply from ROCK Insurance Group
Dear Ket,
Thank you for taking the time to write a review.
We at Rock Insurance appreciate your feedback and we are pleased that your experience with us has been a positive one. We look forward to doing business with you again in the future, thank you.
Kind Regards
Michelle
Review of GO Outdoors
I ordered two pairs of walking trousers…
I ordered two pairs of walking trousers online to pick up in store - it was my first online order with Go outdoors - it was an easy process and nearly everything went smoothly - but the text sent to me informing me the order was ready for pick-up stated that I had to do so by the end of the next working day. So I rushed to do this only to be told by the staff in store that I could have picked the order up in the next 14 days.
January 12, 2023
Unprompted review
Reply from GO Outdoors
Hi ,
Thank you for taking the time to leave us this review.
I am so happy you experienced a easy process through placing your order online. I am so sorry that you received a text from store to collect your parcel and I am so sorry you rushed to go and collect when you was able to collect your parcel up to 14 days.
If you would like any further assistance with this please email us at OnlineReviews@gooutodoors.co.uk
Please include your review reference TP25777 in the email subject and your order number, full name and billing address including postcode in the body of your email, so we can investigate this as quickly as possible for you.
Regards,
Al-Husna,
Go Outdoors Online Review Team.