www.privilegiosencompras.es Reviews 2,485

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Hi! I've been using this service for 3 months. I tried with different bank accounts and names from my family members. Only one time the cashback arrived to my card directly. All other transfers made... See more

Company replied

Rated 5 out of 5 stars

They took me 18 euros from card even that I didnt use it at any way. Attempted theft After a while I understood that it was my mistake by deporvillage.net. The return me 18 euros. Great respect for... See more

Company replied

Rated 4 out of 5 stars

the experience was good because the team was very responsive and supportive. the only reason why i didn't give it 5 stars is because i think the process is a little complicated and could be made easie... See more

Company replied

Rated 5 out of 5 stars

I just tried to subscribe privilegiosencompras after booking Alsa, but didn't believe I’d receive any money back. I did, today I got my welcome money in my bank account. Thank you privilegiosencompra... See more

Company replied

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Club de compras de suscripción mensual. Descubre todas nuestras ventajas para ahorrar comprando online en nuestro blog http://blog.privilegiosencompras.es


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3.5

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

It is a scam.

It is a scam.
There website cannot recognize my IBAN number and simply there will be no money return.
Their system recognized my account to withdraw 18€ monthly fee but for payment does not recognize the same bank account.

March 22, 2024
Unprompted review
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Reply from www.privilegiosencompras.es

Hola, lamentamos tu malestar con nuestro club de compras. Sin embargo, Privicompras acepta cualquier IBAN español o de residentes en España. Si podemos ayudarte, nuestro equipo de atención al cliente está a tu disposición a través del teléfono 900878710 o atencionalcliente@privilegiosencompras.es.

Rated 1 out of 5 stars
Verified

FRAUD

FRAUD: I have purchased chitchen electrics at Mediamarkt Espana and Privilegios en Compras appeared during online payment as part of the process. Now I paid 15€ for 7 months and cannot cancel this strange "subscription" as they "do not find my Data". PURE FRAUD - Stay away from these traitors!!!

June 14, 2023
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Reply from www.privilegiosencompras.es

Hola, ¿nos indicas tu información de contacto para que podamos revisar lo sudecido? Gracias

Rated 5 out of 5 stars

i wanted to continue shopping online…

i wanted to continue shopping online because of the cash back and the item they got delivered very fast and safe

May 16, 2023
Unprompted review
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Reply from www.privilegiosencompras.es

Muchas gracias por compartir tu experiencia con nuestro club de compras.

Rated 1 out of 5 stars
Verified

Shady

What a scam! After you pay on a legitimate website there is a pop-up that claiming you can get your money back. When clicked on I was navigated to One Time-offer registration page. After all the information is filled out I was navigated to the Spanish version of this shady bussiness. privilegiosencompras
I managed to block my card before being charged and unsubscribed from privilegiosencompras.es.

If you were legitimate business you would not have reason to trick people into subscribing.

May 5, 2023
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Reply from www.privilegiosencompras.es

Hola, lamentamos que tu experiencia con nuestro club de compras no haya sido satisfactoria. Sin embargo, te aclaramos que no se trata de ninguna estafa, sino de un club de compras con el que puedes ahorrar hasta 300€ al mes comprando online, por una cuota mensual de 15€. Si podemos ayudarte, no dudes en contactar con nuestro equipo de atención al cliente.

Rated 5 out of 5 stars

me ha encantado es fiable 100%

February 6, 2023
Unprompted review
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Reply from www.privilegiosencompras.es

Muchas gracias por compartir tu experiencia con nuestro club de compras. Nos alegra que estés aprovechando las ventajas que ofrece Privilegios en Compras para ahorrar comprando online.

Rated 1 out of 5 stars

Very bad execution

The idea behind the website is good, but the execution is horrible, somethings indeed bordering on fraud.

It worked more or less ok until they redesigned the payment/reimbursement section of their website. Earlier I had to often resubmit my purchases 2 times before they were properly registered, but it did eventually work.

Now after the change, NONE of my purchases since early september have been registered although I have submitted them through their website AND through email. Often they keep on asking for details/proof that was already sent before.

I have two purchases that are in "pending approval" for more than a month. Not sure what they are waiting for and when I ask, I get no answer, just a request for the same information I have sent 3 times already.

Would not recommend the current experience to anyone and I would also stop my subscription right away if I was not waiting for 200E in pending reimbursements.

October 27, 2022
Unprompted review
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Reply from www.privilegiosencompras.es

Hola, sentimos que tu experiencia con nuestro club de compras no esté siendo como esperabas. Ciertamente, desde el rediseño de la web, hemos experimentado algunos errores que estamos tratando de solventar lo más rápidamente posible. Te pedimos disculpas por ello. Asimismo, te confirmamos que la incidencia ha sido resuelta y las transacciones que tenías pendientes han sido ya aprobadas. Esperamos haber resuelto la incidencia de forma satisfactoria para tí y que tu percepción sobre nuestro club de compras haya mejorado. Quedamos a tu disposición para cualquier otra duda o incidencia que puedas tener y esperamos que continúes haciendo uso de las ventajas que ofrece Privilegios en Compras para ahorrar comprando online.

Rated 3 out of 5 stars
Verified

Maybe not a scam but deceitful

Whilst not a scam this is definitely in no way clear what you are committing to. I have just ordered some pharmacy products and a linked popped up offering discount on the next purchase. As I'm likely to need repeat prescriptions I clicked the link. Only AFTER confirming my details from my previous purchase did the information about monthly fees appear. I would never have committed had I known it was nothing to do with the pharmacy. I have emailed to cancel but have as yet received no reply.
Update and score amended to reflect - as my email to cancel was actioned fairly promptly, so every credit to them. However I may well have been more inclined to review the benefits had I not thought I was being scammed - I think the company is missing a trick.
I'm not sure if the company read through to the end of this update, as I stated above, my customer number 52116594006 has had a response stating that they have actioned my request to cancel. Thank you

January 3, 2022
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Reply from www.privilegiosencompras.es

Hi, Andrew.
We're sorry to hear that you had a bad experience with your subscription. If you give us your contact information, we can help you and solve the problem as promptly as possible.

Rated 5 out of 5 stars

Legit!!

Legit!!!!!!!

August 29, 2021
Unprompted review
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Reply from www.privilegiosencompras.es

Muchas gracias por compartir tu opinión sobre nuestro club de compras. Nos alegra que estés aprovechando las ventajas que ofrece Privilegios en Compras para ahorrar en tus compras cotidianas online.

Rated 1 out of 5 stars
Verified

I did not realise I was committing to a…

I did not realise I was committing to a 15 euro per month contract. I only noticed when I checked my card account for another reason. The link came bundled with a single purchase at fnac. I do not recall giving permission to use my bank details for this entirely different proposition. Between the two companies I feel like I have been had. This is why one-stop no-nonsense sites will prevail. Otherwise it is just like being dragged into a dark alley and being invited to buy a carpet. They know the law better than me but it really puts a crimp in your holiday.

May 22, 2021
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Reply from www.privilegiosencompras.es

Hola,
Lamentamos tu malestar con nuestro club de compras.
Sin embargo, te recodamos que, para suscribirse a nuestro club de compras, es imprescindible completar nuestro formulario de registro en el que se indica, hasta en 4 ocasiones, el coste de la cuota mensual.
¿Nos indicas tus datos de contacto para que podamos ayudarte?

Rated 1 out of 5 stars

It's a scam company

It's a scam company, they make deals with retailers who them put a "get a discount" button on their website. If you click the button they will send your credit card details to this company who then secretly charge you 15€ per month. You can call and write to them to cancel, but they make it hard on purpose. Absolutely disgusting business model.

Edit: they have replied to my review years after I made it. They did not process my refund on the same day, I had to fight for weeks to get my money back. A terrible company. If they took your money, fight them until they return it.

June 12, 2020
Unprompted review
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Reply from www.privilegiosencompras.es

Hola,
Lamentamos tu malestar con nuestro club de compras.
Sin embargo te aclaramos que no se trata de ninguna estafa, sino de un club de compras con el que, por una cuota mensual de 15€, puedes ahorrar hasta 300€ cada mes en tus compas cotidianas online.
Para suscribirse a nuestro club de compras es imprescindible completar manualmene nuestro formulario de registro en el que se indica, hasta en 4 ocasiones, el coste de la cuota mensual. En ningún caso obtenemos los datos de nuestros clientes de terceros.
La baja de tu suscripción fue gestionada en el mismo día de tu solicitud, una vez nos facilitaste la información necesaria para localizarla.
Siempre hacemos todo lo posible por ayudar a nuestros clientes, incluso a los que no desean continuar siéndolo.

Rated 1 out of 5 stars

BE AWARE they team up with companies…

BE AWARE they team up with companies and charge your credit card without your knowledge or consent.
I placed an order with naturistas.es, got free eligible shipping because, and they sold my credit card to SP Privilegios who charged me 15 Euros without my knowledge or consent.

April 11, 2020
Unprompted review
www.privilegiosencompras.es logo

Reply from www.privilegiosencompras.es

Hola,
Lamentamos tu malestar con nuestro club de compras.
Sin embargo te aclaramos que no se trata de niguna estafa, sino de un club de compras con el que, por una cuota mensual de 15€, puedes ahorrar hasta 300€ cada mes en tus compras cotidianas online.
Para suscribirse a nuestro club de compras es imprescindible completar manualmene nuestro formulario de registro en el que se indica, hasta en 4 ocasiones, el coste de la cuota mensual. En ningún caso obenemos los datos de nuestros clientes de terceros.
Para cualquier duda, puedes ponerte en contacto con nosotros a través de nuestro número de teléfono 900878710 o por email a atencionalcliente@privilegiosencompras.es.

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