Despite what they say, there was no form to fill in, and no details clearly provided that they would start taking £18 a month from our account. It is appalling that this is somehow legal. There is no... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
0 star. Scammers. It's appauling that these kind of scam shops run in the broad daylight. No consent, no information, nothing, and all of a suddwn you see money beung deducted. People are lured to jo... See more
Company replied
My 16 year old daughter has been scammed from 2 separate transactions of £18 from her account when never signed for anything!!! When calling customer service was advised very cooly “sorry this has hap... See more
Company replied
Some how they managed to get hold of my credit card details. Possibly when I purchased some on line and was offered a discount. My bank intercepted the payment as they get a lot of scam complaints abo... See more
Company replied
No idea who or what this company is. They have taken money for 9 months without consent. I have no email correspondence so no account number to reference. 100% fraudulent. Will take this higher as the... See more
Company replied
Just went through my bank statements and I’ve been stopped money for 24 months I’ve never gave these permission to take anything either do I know who they are, complete scammers! Need locking up
Company replied
It is a complete scam as I cancelled my membership minutes after use and they still took 18 quids from me for a free trial apparently
Company replied
BEWARE. If you have recently gone to a convention or event, some scumbags unfortunately will use payments like Google pay, and it will automatically sign you up for this "complete pay" bs. I had notic... See more
Company replied
Watch out when ordering stuff online in my case a dominoes pizza. This company very sneakily signed me up to some scam cash back programme which I had no idea I had done ordering a pizza beware. Also... See more
Company replied
I have absolutely no idea what this is and yet they have tried to charge me twice now, but luckily I keep the bulk of my money in an online saver so it hasn’t gone through. Does anyone know how they c... See more
Company replied
They are total scammers. I have no idea how they were able to charge my Am-Ex without me even realizing it. They never sent an invoice or any reminder about the "services" they were offering. I don... See more
Company replied
Absolute scammers I joined and got one payment. All the subsequent payments were rejected because even though I’d sent them the receipt they would blag about it didn’t have this or that etc. So I in... See more
Company replied
Tried to take £18 out of my 13 year old daughter’s bank account. Luckily she doesn’t have enough money in her account. She’s a child and did not understand what had happened. There’s no way that this... See more
Company replied
Scam, theft I have just notice £18 pound was taken off my account. I have never heard of this company and I have not subscribed to anything , neither have i done a transaction online using my card... See more
Company replied
Husband got charged £18 on the joint account, no trace of signing up for anything, emails, or anything like that. A bunch of scammers. Reported as Fraud to the bank, money refunded. 0/10 complete s... See more
Company replied
Just discovered we have been paying this company £18 a month for at least a year. My husband rang them today and they won't give us any money back because after an Argos purchase we ticked a box accep... See more
Company replied
Paid for a weeks parking at Manchester Airport and got signed up by these stealthy thieves. Not obvious it happened and they just took the money for doing absolutely nothing. Absolute rip off an... See more
Company replied
Hi just found out this scam company deducting 18£ per month for many months from my account. I never signed up. We should all get together to bring this scam company to court! Draw attention to medi... See more
Company replied
These people have been charging my dads card £18 since may every month up until now. I want my dad’s money put back into his account. Seriously, you claim to be a give cashback but you’re robbing peop... See more
Company replied
We have just discovered that this outfit has been taking money out of our account for almost a year!! We don’t even live in England, didn’t sign up, certainly didn’t give out any bank details. My h... See more
Company replied
How did this company get bank details. I have never signed up to this company, nor would I having looked at the reviews here. Its criminal that this company and others like them can get away with stea... See more
Company replied
They tried to take £18 from my credit card - fortunately my card company recognised this as a fraud and blocked it. I am 100% certain that I never "manually signed a form" to agree to this subscript... See more
Company replied
Completesave should be blacklisted by the UK Government. They are scammer, I never sign up with them and they removed £54 from my account. I don't even know how they got my account details. They are... See more
Company replied
They took £18 from me last night while i was sleeping, i woke up so confused and i contacted my bank immediately no clue who these people are or how they got my bank details but this is a sign to c... See more
Company replied
Well after this happened on another dodgy company I checked all my accounts and low and behold a payment taken every month for 18 for the last 5 years, I dont have any emails but thats probably beca... See more
Company replied
Total scam i did not sign up to this . It is a criminal organisation stealing peoples details from legit websites then saying you signed up to it absolutely disgusting dishonest lowlifes.
Company replied
FRAUDULENT COMPANY!!! They have been taking payments from my account for 2 years!! I never authorised this company to take any payments from this!!!
Company replied
This is SCAM. I didn't even realise when did I got onto the membership. I realised today after paying for 7 months. The big surprise was, It was getting paid through my credit card for months. This mu... See more
Company replied
I have never had any report or information from this company and only recently noticed a payment I did not understand on my bank account. Avoid them!!
Company replied
They have been charging me 18 pounds every month since January without my consent. I have never signed up for anything nor used any of their coupons. I didn't know about them until i saw my credit car... See more
Company replied
UNDER NO CIRCUMSTANCES GET INVOLVED WITH THIS COMPANY...TOTAL SCAM!!!!!!! I wasn't even aware I had signed up! I've had £18 a month taken from my account with no cash back benefit whatsoever. In orde... See more
Company replied
I’m not very happy. I noticed only two days ago that a monthly amount had been taken from my credit card for nearly 4 years. I feel a bit of a mug. I never knowingly signed up for this. It is a bit... See more
Company replied
this completesave is a scam that take u 18pound every months without u know. and u cant even cancel the sub. when i try to they suspended my account.
Company replied
They charged me without my knowledge 18£ very scammy. Luckily customer service refunded me the money very quick and was super helpful. Cheers novalin
Company replied
This company is a total shambles, do not get involved. They have been taking money from my account since 2017. I didn’t think anything of it as I thought it was a funeral plan I took out to leave f... See more
Company replied
This company seems to link itself to some major retailers & provides a link which the customer may or may not realise they have activated during the purchasing process & you may think it was offe... See more
Company replied
U r evil and thief! Will report to Halifax and money back £18!! U bandit! Been report to cyper website ur website r so fake and stealing from people as we never apply this! Go to hell!
Company replied
2nd bank card in a few weeks been used to take £18 from my account. I haven’t used this card online. These people need shitting down and investigating.
Company replied
Unauthorized charge made to my credit card to a website I never signed up for.
Company replied
Complete fraud I’m trying to cancel and it wormy let me. I would not give it even one star if I could
Company replied
Who are u ? My bank cancel your deduction of 18£ and now my card freeze need replace it , I don’t have any subscription with u and we’re u get my details bank ??? , scammers now make problems that I n... See more
Company replied
Worse of the Worse completesave only knew I'd signed up when they took 18.00 pound out of my online banking account.This was done through zavvi shame on them.Nearly 4 weeks to try and get my money bac... See more
Company replied
1.1
Bad
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
16yr old daughter targeted and had £18…
16yr old daughter targeted and had £18 deducted from account. Taking from a child! Wow!
She hasn’t filled in any forms, she hasn’t subscribed, she hasn’t consented.
Reading reviews this seems prevalent and they’re response is we are legitimate.. ha! Jokester! All these negative reviews probe differently.
One response says no one under 18 can sign up and fill out the form. Whatever this form is as nothing has been filled out for them AT ALL but my daughter is under that age and still here they are targeting her. Utter disgrace!
Reported to bank.
Update: called the bank, There had been a previous deduction on £18 last month too and they said that they have worked out it was from a pop up after ordering dominos pizza. No form completed, just even clicking off the pop up has allowed the company to obtain card details. The bank operative said they have raised 3 complaints against this company this morning. They gave us a number to call and we have managed to get her money back .
October 14, 2025
Unprompted review
Reply from Completesave
Hi there,
We appreciate you bringing this to our attention.
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
Just looked at my bank and realised…
Just looked at my bank and realised they have taken £18 out. Never signed up for this website or heard of this website before this .. I want my “subscription “ canceled . This website is a joke
October 14, 2025
Unprompted review
Reply from Completesave
Hi there,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
this completesave is a scam that take u money
this completesave is a scam that take u 18pound every months without u know. and u cant even cancel the sub. when i try to they suspended my account.
October 10, 2025
Unprompted review
Reply from Completesave
Hello Hui,
It's good that you brought this matter to our notice.
The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
Upon checking, your membership has been cancelled on 10 October 2025. Therefore, your card will no longer be charged. We also sent you a cancel confirmation email.
If you need further assistance, you can easily contact us and send to mary@completesavings.co.uk.
Kind Regards,
Complete Savings
Didn't know we had signed up!
We inadvertantly signed-up to Completesave, via a pop-up on Moonpig, but only found out after noticing 6 months worth of £18/month had been taken from our account. Having made one phone call, explaining that we did not know what the service was nor how it operated, we were given an immediate 3 month refund whilst on the phone, with the balance to be refunded after completion of a form - which was emailed immediately. So call them, and they will refund without issue (Eli was the guy who helped us, very efficient indeed). N.B.: Just a thought - this type of "subscription" would gain more credibility if the provider was to "alert" the subscriber that the end of the free period was coming to an end, they can then make the decision to continue or not, depending on their approach. These often get dumped into the "scam" bracket when some are in fact not.
October 7, 2025
Unprompted review
Reply from Completesave
We appreciate you sharing your experience. We're happy to hear the representative efficiently resolved your issue. Thank you for your feedback.
It is a complete scam as I cancelled my…
It is a complete scam as I cancelled my membership minutes after use and they still took 18 quids from me for a free trial apparently
October 7, 2025
Unprompted review
Reply from Completesave
Hello Syed, thank you for letting us know about your concern,
Upon checking the information you provided, your membership is still active and that your 30-day free trial period has ended.
We have proceeded on cancelling your membership. Therefore, your card will no longer be charged.
For any questions, you may send us an email to mary@completesavings.co.uk or contact us using the number below:
• Our free telephone number from within the UK: 0800 389 6960
Sharp Practice
I’m not very happy. I noticed only two days ago that a monthly amount had been taken from my credit card for nearly 4 years. I feel a bit of a mug. I never knowingly signed up for this. It is a bit of sharp practise.
Once I called them, I got through quickly to someone who told me that my membership would be cancelled. I asked for a full refund. I was told they would send me a form to fill in. It did not arrive. I dare say they were testing my attention. I called again today and have now received an email asking for information which I have sent.
I expect they will make it difficult for me which contrasts with the ease with which I was apparently signed up. So easy that I didn’t even know about it.
October 3, 2025
Unprompted review
Reply from Completesave
Hello,
We're sorry to hear about your experience. We appreciate you bringing this to our attention. We aim to resolve this as efficiently as possible.
We've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
Scammers
Despite what they say, there was no form to fill in, and no details clearly provided that they would start taking £18 a month from our account. It is appalling that this is somehow legal. There is no membership number, no ongoing communications, no "benefits" from joining. It is a scam. Tempting to take them to court.
September 30, 2025
Unprompted review
Reply from Completesave
Hi James,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. The only way you can sign up is if you fill out your details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends.
To learn more about the programme and for additional information, please visit: https://www.completesavings.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Additionally, we suggest to check your SPAM or JUNK folders as sometimes our messages go through in these folders.
Kind regards,
Complete Savings
Unauthorized charge made to my credit…
Unauthorized charge made to my credit card to a website I never signed up for.
September 29, 2025
Unprompted review
Reply from Completesave
Hi Geoff,
We regret to hear about what happened. Thank you for letting us know.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
WASTE
If there was "NO" stars then I would have voted to that.
Complete waste of my money.
DON'T SIGN UP EVEN FOR 1PENNY
September 27, 2025
Unprompted review
Reply from Completesave
Hi Sanjay,
We appreciate you taking the time to share your experience. We appreciate you letting us know about your concern.
However, the details you provided on this review shows that the account has been cancelled on 02 August 2024.
If you need further assistance, do not hesitate to contact us via email and send to mary@completesavings.co.uk.
Kind regards,
Complete Savings
Complete fraud I’m trying to cancel and…
Complete fraud I’m trying to cancel and it wormy let me. I would not give it even one star if I could
September 27, 2025
Unprompted review
Reply from Completesave
Hi Angela, thank you for bringing this to our attention.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
Absolutely scammer
September 28, 2025
Unprompted review
Reply from Completesave
Hi there,
Please know that Complete Savings is a genuine cashback programme that helps members earn a minimum 10% cashback on over 1000+ UK retailers. To learn more about the benefits and have access to more resources, you can visit: https://www.completesave.co.uk/
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
FRAUDULENT COMPANY!!!
FRAUDULENT COMPANY!!!
They have been taking payments from my account for 2 years!! I never authorised this company to take any payments from this!!!
September 27, 2025
Unprompted review
Reply from Completesave
Hello Emma, thank you for sharing with us your concern so we could address it.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
Just went through my bank statements…
Just went through my bank statements and I’ve been stopped money for 24 months I’ve never gave these permission to take anything either do I know who they are, complete scammers! Need locking up
September 24, 2025
Unprompted review
Reply from Completesave
Hello there, the only way you can be charged on your account is if you completed signing up the form where it was stated that a membership fee will be collected after your free trial period.
For us to provide details of how you signed up, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
Total scam i did not sign up to this
Total scam i did not sign up to this . It is a criminal organisation stealing peoples details from legit websites then saying you signed up to it absolutely disgusting dishonest lowlifes.
September 20, 2025
Unprompted review
Reply from Completesave
Hello there, please know that we are here to provide details on how you signed up for the programme.
Complete Savings is a membership programme through which members can save hundreds of pounds each year. Some of the benefits of the Complete Savings programme include 10% cash back at more than 1000 top online retailers all year round, 20% off gift cards at some of the nation's favourite retailers plus cash back vouchers which can be claimed following future purchases at the client site you joined Complete Savings through.
If you could share more details through the request we sent here or via email to mary@completesavings.co.uk, we'll do our best to assist you.
No idea who or what this company is
No idea who or what this company is. They have taken money for 9 months without consent. I have no email correspondence so no account number to reference. 100% fraudulent. Will take this higher as these people need to be held to account. Emailing ‘Mary’ does not solve the problem.
September 18, 2025
Unprompted review
Reply from Completesave
Hi Jessica,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
Possibly a scamming company
Some how they managed to get hold of my credit card details. Possibly when I purchased some on line and was offered a discount. My bank intercepted the payment as they get a lot of scam complaints about this company and put a block on them accessing my account. After getting a new bankcard two weeks later they took another payment. I’ve had no contact from them so can’t cancel any subscription tried phoning with no joy. They are a Sam as far as I can see
September 10, 2025
Unprompted review
Reply from Completesave
Hi Kevin, thank you for leaving your review.
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers. The only way you can sign up is if you fill out your details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends.
Unfortunately, we're unable to identify a membership using the details you provided. If you could send us an email to mary@completesavings.co.uk, we'll be able to help you further.
Thank you and kind regards,
Complete Savings
Scam
It tried to take 18 pound but had my money in savings so got declined
September 17, 2025
Unprompted review
Reply from Completesave
Hello Jaime,
We appreciate your review. Complete Savings is a cashback program offering savings at numerous retailers. Memberships require explicit sign-up with agreement to terms, which detail the monthly fee after a trial.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
Reply from Completesave
Hello Simon, thank you for leaving a review.
For us to address your concern and provide you details on how you joined Complete Savings, please share your details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
Once we have more information, we'll be able to assist you with your concern.
I have never had any report or…
I have never had any report or information from this company and only recently noticed a payment I did not understand on my bank account. Avoid them!!
September 16, 2025
Unprompted review
Reply from Completesave
Hello there, please know that Complete Savings can only charge your account if you signed the form presented to you and agree to the Terms and Conditions that a membership fee will be collected after your free trial period.
For us to help, please provide more details through the request we sent here or via email to mary@completesavings.co.uk
UPDATE: Thank you for sharing your membership details. Upon checking, your membership has been cancelled and details of how you signed up has been sent to your email for your reference.
For any questions, you may respond to that email or send us an email to mary@completesavings.co.uk
These people have been charging my dads…
These people have been charging my dads card £18 since may every month up until now. I want my dad’s money put back into his account. Seriously, you claim to be a give cashback but you’re robbing people in broad daylight. Awful people.
September 14, 2025
Unprompted review
Reply from Completesave
Hello Laura,
We appreciate your review. Complete Savings is a cashback program offering savings at numerous retailers. Memberships require explicit sign-up with agreement to terms, which detail the monthly fee after a trial.
Please share the details of your dad from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
UPDATE: We appreciate you are sharing more details. Upon checking, we have responded to your email and that more details have been sent to the account holder.
For any questions, you may respond to our email, and we'll do our best to assist you.
Kind regards,
Complete Savings
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