Remises & Réductions Reviews 4,693

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the platform for its ease of use and the speed with which cashback is processed. Many reviewers find the discounts appealing, especially when spending a significant amount. People highlight the platform's reliability in fulfilling its commitments. However, some consumers report issues with payments, refunds, and getting in touch with the company. Additionally, there are mixed opinions regarding the quality of the service provided.

Based on these reviews

Rated 5 out of 5 stars
Invited

Conforme à mes attentes site facile à faire fonctionner et rapide à tenir ses engagements de cash Back

Company replied

Rated 5 out of 5 stars
Invited

Pas mal de réduction quand on consomme assez, intéressant

Company replied

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Company details

  1. Cashback Provider
  2. Affiliate Marketing Service

Written by the company

Remises et Réductions, le meilleur service de réductions en ligne. Obtenez des réductions CASH BACK, des remises immédiates et des livraisons gratuites chez des centaines de commerçants en ligne.

15% H.T. de remboursement cashback minimum

Written by the company

Un Service Client 6/7j du lundi au samedi
Nous sommes à votre disposition : serviceclient@remisesetreductions.fr 0800 908 444 (Gratuit) Lundi - Vendredi 09h00 - 21h00 Samedi 10h00 - 17h00 Hors jours fériés COURRIER: Remises & Réductions TSA 30280 92729 Nanterre Cedex
Une offre de bienvenue
Bénéficiez d'un Remboursement lorsque vous adhérez à Remises & Réductions.
Une Offre de Fidélité mensuelle
Bénéficiez d'un remboursement supplémentaire chaque mois lors d'un achat chez un e-marchand partenaire.
15% Remboursés sur le montant H.T. de vos achats en ligne
Bénéficiez d'un minimum de Remboursement de 15% H.T. lors d'un achat chez près de 1000 marchands partenaires.
Codes Promo
Profitez de centaines de codes promotionnels.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

This website is a SCAM

This website is a SCAM. None of the so-called discount codes work, and no discounts are ever applied at checkout. Absolutely NOTHING is provided as advertised.

update
So, since the scammers have been stirred up, it’s time to explain in detail.

You are essentially subscribing by accident to a so-called “discount service.” Let’s take a closer look at what kind of discounts these are. For example, the AliExpress website — they give you exactly the same discounts that the site itself already offers (what bad luck, you might think).

And so it goes with about 10 or 15 websites listed on their page. In other words, they are charging you €21 per month for something you could just as easily find directly on the suppliers’ websites.

Even a genuinely useful tool (like ChatGPT) looks modest in comparison.

To repeat, the terms of this service are unclear and fraudulent.

September 19, 2025
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour Madame,
a qui s'adresse votre message ? A vous lire, vous avez du confondre notre service avec une autre société. Nous avons plusieurs centaines de sites partenaires et non pas 10-15. Nous vous remercions donc de ne pas pénaliser injustement nos services avec un faux témoignage à charge contre notre société.
Emilie
Service Client
0800 908 444
Appel Gratuit

Rated 1 out of 5 stars

Crooks !!

Crooks !!

They signed my Father up for a subscription or something ?? on the basis of a couple clicks on a french language site. All he wanted to do was book a hotel room, with a different company.

Getting out of this underhanded arrangement is proving difficult if not impossible!!

We've made it quite clear to EMILE that we want to unsubscribe and yet he/she continues to take the p*** out of him with emails that go round in circles.

My Dad is 80 years old and not fluent in French!!

Have a conscience and cancel your unwanted service. It quite clear what we are asking of you.

I'm not completely stupid and yet I cant work our how we get out of this. In fact , I cant even work out what he's signed up for.

September 9, 2025
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Hello my name is Emilie and not Emile and i'll be happy to support you :)
Since i never had the pleasure to discuss with you yet, i was wondering who is Emile?

We have a dedicated customer service center easily accessible by phone or by email. You can easily send me a message. ServiceClient@remisesetreductions.fr you can also reach us by phone on a local toll free number 0800 908 444. After the solution given you'll be happy to grant th high quality given by me or my teamates to update your actual review which is not related to us for now.

I am sure you will be very pleased by our service.
Emilie
Service Client
0800 908 444
Appel Gratuit

Rated 1 out of 5 stars
Invited

The refund never came

The refund never came. Is this a fraud?

April 15, 2025
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour,
je vous invite à consulter votre compte depuis nos espaces. Vous pourrez ainsi voir que le montant de votre cagnotte est bien là. Vous pouvez donc soit déclencher le virement manuellement d'un simple clic ou attendre tous les 2 mois pour avoir un virement automatique sur votre compte.
Je vous remercie donc par avance pour la mise à jour de votre avis et de de votre note qui viendront confirmer notre sérieux et professionnalisme.
Vous pouvez également nous joindre par email ou par téléphone au 0800 908 444 l'appel est gratuit.
Le Service Client

Rated 1 out of 5 stars

Unauthorized Charges - Scam Company

I have never entered into any contract with Remises et Reductions, yet they have been withdrawing €21 from my account every month. I have contacted them to cancel this and request a refund, to which I have not received a reply thus far. This is a scam—stay away from this company!

Reply to the response: If things are as you say, why do you not respond to my mail? I invite you to provide a proof of our contract. This being impossible of course, since I am in no contract with your enterprise.

January 26, 2025
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour,
notre service est sérieux, vous avez obligatoirement du remplir un formulaire d'adhésion avec vos données personnelles que vous êtes le seul à maitriser. Nous proposons un service de remboursement cashback chez plus de 1000 sites marchands partenaires en France contre un droit d'adhésion mensuel. Vous aviez du l'oublier il est donc très préjudiciable de nous traiter de tous les noms alors que vous avez voulu rejoindre nos services. Nous attendons donc la mise à jour de votre avis qui viendra gager de notre sérieux et professionnalisme. Nous pouvons comprendre votre souhait de ne plus vouloir continuer avec nos services, mais s'il vous plait n'inventez pas d'histoire que vous n'auriez jamais rempli notre formulaire d'adhésion.
Je vous remercie par avance pour la mise à jour factuel de votre histoire.
Le Service Client

Rated 5 out of 5 stars
Invited

Good

Good and exciting

December 30, 2024
Remises & Réductions logo

Reply from Remises & Réductions

Merci :)

Rated 5 out of 5 stars
Invited

Great

Pas mal de réduction quand on consomme assez, intéressant

December 23, 2024
Remises & Réductions logo

Reply from Remises & Réductions

Merci Monsieur pour votre retour d'utilisation de nos services :)
Emilie
Service Client

Rated 1 out of 5 stars

Scammers they will withdraw money from…

Scammers they will withdraw money from your account
Bought clothes from Boohoo on August they only took the money now

November 11, 2024
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour,
nous traitons toutes les demandes. Je vous invite si vous le souhaitez à nous contacter au 0800 908 444 l'appel est gratuit. Vous aurez ainsi la liberté de mettre à jour votre évaluation qui gagera de notre sérieux et professionnalisme.
Le Service Client

Rated 1 out of 5 stars

Remises et Reduction

I am referring to a similar scam I am copying here. It is the same for us. We signed for a discount not to have every month a withdraw not authorized. Plus the answer from the service client is to call a 0800 number? But if one lives abroad, sure there must be another way? Even the email for the client service says it acknowledges the email but no answer yet. And to stop all I need t block my card. Absolutely not ok.

Warning
Warning: Unauthorized Bank Withdrawals Scam
For over a year, this company has been withdrawing large amounts from my account, totaling more than 40,000 yen (approximately 250 euros), even though I never signed a contract or gave any consent for these transactions. What’s worse is that I don’t even reside in the country where this company operates.

It all started with an alleged 12-euro discount for a train ticket, a discount I never requested or wanted. Since then, I’ve been charged monthly amounts that far exceed this so-called discount.
Date of experience: August 28, 2024

Reply from Remises & Réductions

Aug 29, 2024
Bonjour Monsieur,
nous avons un Service Client qui est joignable au 0800 908 444 l'appel est gratuit. ???? Il est plus simple de nous contacter pour demander la résiliation que de faire croire à un usage abusif pour faire une fausse déclaration à votre assurance. Je vous rappelle que vous avez obligatoirement du remplir notre formulaire d'adhésion. Il est fort probable que vous l'ayez oublié mais n'affabulez pas en inventant une autre histoire que la réalité. J'en profite pour vous inviter à nous contacter car en l'état il semble que vous fassiez allusion à une autre société que la notre.
Le Service Client

November 4, 2024
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour Monsieur,
comme indiqué nous avons un service client joignable par email, par téléphone ou par courrier. Vous n'avez jamais souhaité vous manifester auprès de nos services autrement que par des services d'évaluation. Comme vous ne répondez pas à nos sollicitations ni ne donnez votre email comment pouvons nous faire pour vous joindre ?
Je vous redonne notre email qui se trouve sur toutes nos communication : serviceclient@remisesetreductions.fr

Rated 5 out of 5 stars
Invited

Cashback sans effort

Cashback sans effort. Paiement facile. Super

November 4, 2024
Remises & Réductions logo

Reply from Remises & Réductions

Merci Monsieur :)
Si vous aviez des questions nous restons à votre entière disposition avec mes collègues du Service Client au 0800 908 444 l'appel est gratuit.
Emilie
Service Client

Rated 5 out of 5 stars
Invited

This is the first time using this…

This is the first time using this platform, and I’m glad I did. I had a budget and it worked out good. Thankfully for the reduction, that was really helpful to me. I appreciate

October 5, 2024
Remises & Réductions logo

Reply from Remises & Réductions

Merci à vous :)
N'hésitez pas à nous contacter par email ou par téléphone si vous aviez des questions :)
Le Service Client

Rated 1 out of 5 stars

Warning

Warning: Unauthorized Bank Withdrawals Scam

I want to share an unpleasant experience to warn you about a company engaging in unauthorized bank withdrawals.

For over a year, this company has been withdrawing large amounts from my account, totaling more than 40,000 yen (approximately 250 euros), even though I never signed a contract or gave any consent for these transactions. What’s worse is that I don’t even reside in the country where this company operates.

It all started with an alleged 12-euro discount for a train ticket, a discount I never requested or wanted. Since then, I’ve been charged monthly amounts that far exceed this so-called discount.

This is a blatant scam, and I want everyone to be extremely cautious if you are contacted by this company or notice suspicious charges on your account.

If this happens to you, I strongly recommend contacting your bank immediately to block these charges and request a refund. Don’t hesitate to share your experience

August 28, 2024
Unprompted review
Remises & Réductions logo

Reply from Remises & Réductions

Bonjour Monsieur,
nous avons un Service Client qui est joignable au 0800 908 444 l'appel est gratuit. Il est plus simple de nous contacter pour demander la résiliation que de faire croire à un usage abusif pour faire une fausse déclaration à votre assurance. Je vous rappelle que vous avez obligatoirement du remplir notre formulaire d'adhésion. Il est fort probable que vous l'ayez oublié mais n'affabulez pas en inventant une autre histoire que la réalité. J'en profite pour vous inviter à nous contacter car en l'état il semble que vous fassiez allusion à une autre société que la notre.
Le Service Client

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