Playasia Reviews 25,228

I just recently received my item and it is in top condition, so great job. But I am something to note, can you add different options to which shipping company I can choose from, like DHL, UPS, FEDEX e... See more

The website is mostly great. My only suggestion would be to move product information for video games such as dub and sub languages available closer to the top of the page when viewing a game. Also, th... See more

Overall a good experience. I would recommend Play-Asia but with a * next to it. I ordered two products on two separate occasions. The first arrived with zero problems. The second one caused a few head... See more

Cannot cancel preorders. Also charged 15$ more for the Limited Edition of Owlboy on Switch before it even came out. So I ended up paying more than Gamestop and Amazon. Their customer service show... See more

Have ordered 3 games so far. I prefer hard copies not the digital versions and the quality is better than here in the USA with our silly restrictions. Easy to find items, order them & get them shipped... See more

from India, I bought Fuyu Kiss ps4 game from them. their approach from beginning to end is much satisficable to me,yes, made cross border retail payment prior to the delivery and spent 500 only for ec... See more

Digital items get delivered immediately and the prices are fair. Physical items are more affordably priced and sent out quite quickly (CDs in my case), but "economy" shipping really does take a lot... See more

I've been using Play Asia for years. They have excellent selection and prices. I always go for the free shipping by bundling my orders and I think this works out to being cheaper than ordering in th... See more

Play-Asia is a fantastic online store! They have the biggest selection of video games and some really cool toys. I was thrilled to find out they offer free shipping on orders over $100. My order arriv... See more

I feel that the service aspect regarding discounts and loyalty is very poor. The product category related to digital cards is particularly poor. I don't think there are many people who intend to... See more

I just bought a psn giftcard after less than 10 minutes i got it they are very fast i liked the service it was a easy proces def will buy again respect

This was my first purchase from them and it didn’t do go as well. Partially was my fault of putting my PO Box address for a FEDEX shipping. Their customer service really depends on what rep you get. O... See more

Pre-ordered Cyberpunk 2077 (digital GOG code) for a discounted price. Code arrived as soon as the game was released. No complaints at all with the service. It was my first time using the site so I... See more

I bought a few items for collection reasons. Items shipped VERY quick for an overseas order (I am in the US) especially given Covid-19 situation I expected it to take a lot longer. Package was also pa... See more

I used to order on PlayAsia from time to time, especially when I was looking for European or international game versions unavailable on Amazon in my country of residence. Alas... Like many other com... See more

PlayAsia is a a good and fast response in informing about anything. From sales to new products and informs you quickly on your purchases from purchase/preorder to shipping via messaging and emails. Al... See more

Excellent service, prices can be a bit steep only because there overseas, there deals are great! Produce is Overstock-abundantly. But it’s always a great idea to pre-order on Certain items; Rare games... See more

Shipment is not clear. Packaging is awesome, but sometimes the customer experience is lost since the overseas shipments take a lot of time. Also, they show the cost of the shipment into the invoic... See more

They have the products I want (most importantly when I want them) Been purchasing items from Play-Asia for about a decade now and there haven't been any big problems. However any time there is... See more

PlayAsia is my goto over buying Japanese products from Amazon in the US. I always get new products, not opened boxes or ifems with scratches, When i messed up and made 2 seperate orders, they respon... See more

Service quality and price deteriorating overtime Firstly, digital codes, used to be delivered instantly but now it take ages to get the code. Secondly, if anyone else like me check the exchang... See more

Long story short, I ended up accidentally creating a duplicate preorder when I found my card was getting declined over and over. I contacted them and explained the situation about how I was double cha... See more

Unrealistic shipping periods when doing preorders as they do not know how much stock they actually have. When I ordered the item it showed me I would receive it by the may 29th. The item has yet to ev... See more

Fast and excellent service. Their customer service is outstanding being able to answer all of my questions with no problems at all. I've had no problems buying my Japanese games and I look forward to... See more

Took care of fixing an error for a pre-order shipping address within the same day. Can't complain, and I'm definitely breathing easier lol. Edit: Spoke too soon for it seems, I paid for Express s... See more

I like Play-Asia for purchasing import games. Shipping costs seem kinda expensive but that's thanks to Amazon and their free shipping service, but that doesn't mean I am slamming the cost. I underst... See more

Play-Asia always goes the extra length to make sure your satisfied with your order if you happen to email them about a situation they reply back extremely fast for being 13hr difference in time from m... See more

I have only ever had one item cancelled and I have ordered from them a couple of times. The digital codes are instant and the overall selection is good. On top of that the prices are overall competiti... See more

So far it has been a pleasant experience shopping on playasia, find what you want and pay for the shipping (which is very well packed to prevent damage to your stuff). Every purchase you make comes wi... See more

Generally good; but this time around they have dissapointed me, they haven´t aproved that I have paid and even charged me double (That last was a mistake) and sadly the money is no longer in my accoun... See more

I had originally ordered a physical copy of a game, after realizing it was going to come later than expected I emailed play Asia. As soon as it was their time zone for opening I received an email. I a... See more

I had pre ordered the Saikyou package of dead or alive xtreme 3. After 2 weeks of me pre ordering the game an Asia edition of the same package was announced while at a $100 lower price. Because the or... See more

Well, I have been ordering from play-asia for quite sometime now. I have ordered physical copies of games, digital codes for gift vouchers, and even a Fight Stick and fight stick bag. Well I am very p... See more

I ordered games on Play Asia a couple of time and I must say I'm very satisfy with my shopping experience here. The orders are usually shipped within 24h after the payment and always arrived on time,... See more

You may be a bit hesitant to buy on a website and also let's be honest from far far away , but don't be. Every-time I bought something on play asia it was a perfect experience. -No delay... See more

It was simple and easy to pay and there were no hidden fees like some other overseas online shops. My package came quickly with no damage to my limited edition items. I would 100% use them for all my... See more

awesome experience!!.....purchased the digital eshop 50$ code and recieved the code immediately!!...i mean like 2 seconds...loved it...from now on i will always buy from playasia. This is really help... See more

Great people.Had to send them some photos of my info with some of the info blacked out, took some time to actually get everything processed, but their customer support got to me as soon as they could.... See more

The 4 stars are for inadequate packaging. The contents of the packages are well protected but the arrangement of the items in the package is such that they damage one another. Especially when a small... See more

I will mention one bad experience I had with Play Asia. When I bought the Dragon Age with some promotional price (digital copy, Origin Key). However it turned out to be only DLC (not the full game a... See more

Fantastic online shop. Ordered a Ps Vita game the other month, they dispatched it quickly and i received it quickly, very pleased. Pre-ordered a Ps Vita game today, accidently used paypal for the pre-... See more

Been shopping here for probably around 6 years total, favorite place to import games, nendos, figures, cards, etc. Always quick service, never had any issues that weren't quickly resolved by cu... See more

Good store with quite large number of games, accessories and game systems. Also with very helpful customer feedback service. I would recommend this store for those who want to buy, and do not want to... See more

A lot of choice of products in the store. Each item comes with a clear description, so you know what you are buying. Further, friendly customer service if having questions. Goods arrive in excellent c... See more

I have ordered multiple times from Play-Asia, it's one of my absolute favorite stores to do business with. Their customer services is excellent and always reply in a timely manner. If there are ever a... See more

This was my first time ordering a pre-sales figure from the company. I was searching for the figure on many other websites, however, Play-Asia was the only site that still opened orders. To be honest... See more

First time using playasia and I’m so happy with my order. The game I ordered was not available in my region and I saw playasia had it in stock. Once I placed my order it took around 3 weeks to come wi... See more

Everything has been fine so far! Prices are good or even cheaper than over here in Europe! I recommend!