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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the staff for being supportive, professional and friendly. Consumers highlight that the staff goes above and beyond to ensure satisfaction. Individuals feel valued as candidates and they are happy to be part of the team. Recruiters are helpful and genuinely care about their candidates. However, some consumers reported issues when trying to contact the company. People report that some agencies do not reply to calls or provide feedback on possible positions. Some reviewers mentioned that there is room for improvement.

Based on these reviews

Rated 4 out of 5 stars

The approachable nature of leadership is an awesome for improvement. Ability to interact with colleagues gives much opportunities to learn more on the job. However, the places of conve... See more

Company replied

Rated 4 out of 5 stars

Advantage:Managers respectful to everyone as I have seen and witnessed. Disadvantage:We have permanent workers signed with pertemps,instead of treating them as permanent workers to the company,they t... See more

Company replied

Rated 4 out of 5 stars

Had a great experience with Pertemps. One of the best Leading recruitment agency in uk. I had almost work a year . Nice staff give the best services. I recommend to many friends.

Company replied

Rated 4 out of 5 stars
Verified

No fuss clear communication and knowledgeable staff.second time placed after first job made us redundant and Donna kept me in mind for role.

Company replied

Rated 5 out of 5 stars

I can’t speak highly enough about my experience working with Pertemps but in particular Emma. From our very first conversation, it was clear she’s not just another recruiter—she’s a true profe... See more

Company replied

Rated 5 out of 5 stars

Pertemps is a professionally run agency with an excellent, up to date, track record of dealing with all aspects HGV driving today. I have worked for them for 5/6 years now doing mainly Taskforce (Chr... See more

Company replied

Rated 5 out of 5 stars

Pertemps Walsall driving division wow amazing signed up on Monday late afternoon with Rob (top bloke by the way) had a phonecall on Tuesday from the lovely Gemma with potential job start tomorrow whi... See more

Company replied

Rated 5 out of 5 stars

I have been working at the company for a year. The team atmosphere is very friendly, and the staff are always ready to help and support. There is a strong team spirit, which makes the work comforta... See more

Company replied

Rated 5 out of 5 stars
Verified

An absolute pleasure working with the team at Crawley. Lily was extremely proactive and thorough, offering interview advice and tips, constantly in touch through the whole process and I felt lik... See more

Company replied

Rated 5 out of 5 stars

As a lorry driver working with this agency, I’m really happy with the environment and support we get. The team is great, and the role with Royal Mail comes with solid benefits and a positive atmospher... See more

Company replied

Rated 5 out of 5 stars

I’ve been working here for 8 months now and honestly – I couldn’t have asked for a better place. Wages are always paid on time, which isn’t something you can say everywhere these days. My manager... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with the Crawley branch and Lauren specifically. She has been absolutely amazing, extremely helpful and highly efficient communication at all times. She has been checking in consis... See more

Company replied

Rated 5 out of 5 stars

Have been happy for the last five years at Pertemps/ adr like the people and respect given both ways, excellent to work for and professional staff always helpful

Company replied

Rated 5 out of 5 stars

I working with company over 2years and the two crew I work on my team have alot of love and miss Amanda I so loving she get a good heart off a human alway look out for she worker and make sure all... See more

Company replied

Rated 5 out of 5 stars

Natalie at PermTemps Derby, has been great, keeping me updated all the way through my job search, though to me landing what looks like the perfect job opportunity for me… many thanks Stuart N

Company replied

Rated 5 out of 5 stars

All at Pretemp have been great, from day one to 6 months currently. Held my hand through the registion process and listened to all my requirements and accommodated me the best they could, plus most im... See more

Company replied

Rated 5 out of 5 stars
Verified

Lauren was a very attentive liaison. She walked me through the steps of interview, feedback, job offer and even my first day. It was very reassuring to know I could contact her with any queries. The... See more

Company replied

Rated 3 out of 5 stars

There is so much to improve. Not really interested in your problems and how to fix them even though are strict work related or agency/worker related, not really answering your calls if is not in their... See more

Company replied

Rated 5 out of 5 stars

I have recently had the need to register with agencies and have with 6 over the last 3 weeks. Hannah Stewart of Pertemps Northampton was superb she is the only agent to have actually invited me in f... See more

Company replied

Rated 5 out of 5 stars
Verified

Simon Atkins support was brilliant throughout each stage of my interview process (for this coaching position I started at the beginning of May 2025). It was my 1st experience with Simon/Pertemps, the... See more

Company replied

Rated 5 out of 5 stars

Have been on Class 1 Royal Mail contract for 9 months now. Using an app/calendar to show my availability I get to choose when I'm available and get plenty of work. Really friendly bunch in the of... See more

Company replied

Rated 5 out of 5 stars

Ever since I joined as a contractor, I stopped calling other recruitment agencies to seek for shift. This is because whenever there is low demand in my current place, Pertemps ensures that I remain en... See more

Company replied

Rated 5 out of 5 stars

I had a company induction with a transport company in late June 2024 & started working with them the 1st week of July. I went full time with the company in Feb 2025. It’s thanks to Erica & Stell... See more

Company replied

Rated 5 out of 5 stars
Verified

One of the members of staff, Michelle, contacted me about an interview I could attend and I ended up getting the job. She was quick to respond and often rang to give me updates on any news she had reg... See more

Company replied

Rated 3 out of 5 stars

Somewhat mixed feelings. Some of their agencies do reply your call and feedback you on possible positions while others just ask you to wait for an email or a call back which never happens.

Company replied

Rated 5 out of 5 stars

I highly recommend Pertemps to anyone looking for serious and reliable work as an HGV driver. They’ve been professional, supportive, and always clear with communication. Shifts are well-organiz... See more

Company replied

Rated 5 out of 5 stars

I have been working with pertemps for over two years and never disappointed. They are always do their best to find you a suitable job. They find me a really good company to work with and that's where... See more

Company replied

Rated 5 out of 5 stars

I have never trusted agency until come to this edgebaston one, I feel staff are professional and kind, honest and trustworthy. It gives peace of mind, thanks very much !

Company replied

Rated 5 out of 5 stars

First time ever used an agency in my working life, uploaded CV to CV library and within a few days received call from Michelle at the Redditch branch to discuss my requirements/working hours wanted e... See more

Company replied

Rated 5 out of 5 stars
Verified

Donna was extremely helpful and professional. Was a very quick process from when she first reached out having seen my application. After a couple of days of using pertemps I was employed full time for... See more

Company replied

Rated 5 out of 5 stars

My experience with Pertemps has been great. Very fast reply’s and very professional. They can’t do enough for you

Company replied

Rated 5 out of 5 stars

Pertemps is an agency made up of experienced, friendly and customer centred staffs who go extra mile you ensure satisfaction of employees and clients. I will continue to refer job seekers to them.

Company replied

Rated 5 out of 5 stars

I’m working with Pertemps Solihull. I start with pertemps in Feb 2025. I really really enjoy with them. The staff so Goo. Nicki she is batch manager. She is so kind hearted. God bless her and Give the... See more

Company replied

Rated 5 out of 5 stars

Top rate agency how it should be never had a problem myself if I did it would be sorted out .

Company replied

Rated 5 out of 5 stars

Amazing support got my career on track 🤩 lovely staff at warrington

Company replied

Rated 5 out of 5 stars

Their team demonstrates great attention to detail, efficiency, and an impressive ability to match candidates with the right roles. Communication throughout the process was clear, timely, and transpare... See more

Company replied

Rated 5 out of 5 stars

Pertemps Loughborough I would highly recommend pertemps in Loughborough. I dealt with Joel who very professionally helped me from start to finish from helping prepare for my interview to leading me... See more

Rated 5 out of 5 stars

I could not recommend these guys enough! Pertemps is the first agency I have worked with and a lady called chloe was helping me find and settle into my new role. She is a lovely person and went above... See more

Rated 5 out of 5 stars

My experience in working with Pertemps surpasses all the recruitment agencies I have been working with. Relationship with their staff is awesome. Pertemps always ready to protect the inter... See more

Company replied

Rated 5 out of 5 stars

All at pertemps edinburgh office were great. Kept me right when somethings i did not understand.plenty shifts available and recruitment process was painfree. On the completion of my contract pertemp... See more

Company replied

Rated 5 out of 5 stars

It’s a pleasure to work with the team, I never thought I would last this long but with time and the people in the office made working enjoyable and i really appreciate Emily for giving me the opport... See more

Company replied

Rated 5 out of 5 stars

I just wanted to take a moment to say thank-you to Hannah Stewart and the Pertemps team in Northampton. The welcome, service, knowledge and support given to me during my visit to the Northampton off... See more

Company replied

Rated 5 out of 5 stars

Pertemps have great opportunities for drivers with big names in the industry, the team are Lightning quick service for there employees and provides top professional work as well. I’ve been here 4 week... See more

Company replied

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Company details

  1. Recruitment Service
  2. Business to Business Service
  3. Career and Education Provider
  4. Employment Agency
  5. Employment Consultant
  6. Temp Agency

About Pertemps

Written by the company

Start your job search with Pertemps, the UK's largest recruitment agency with hundreds of new jobs added daily across all sectors and industries.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

822 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

Probably the worst agency for…

Probably the worst agency for communication in the UK

October 16, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We are sorry to hear about your experience whilst working for Pertemps. Our HR department would very much welcome the opportunity to speak with you further about your experience. Please, can you contact HR on 01676 525270. The conversation will be in complete confidence.

Rated 5 out of 5 stars

Pertemps Blackburn

I can’t speak highly enough about my experience working with Pertemps but in particular Emma. From our very first conversation, it was clear she’s not just another recruiter—she’s a true professional who genuinely cares about finding the right fit for both the candidate and the company.

Emma took the time to really understand my background, strengths, and what I was looking for in my next role. She offered insightful advice, kept me well-informed throughout the process, and made me feel fully supported every step of the way. Her communication was flawless—prompt, clear, and always encouraging.

What impressed me most was Emma’s authenticity and dedication. She wasn’t just trying to fill a position—she was focused on helping me take the next meaningful step in my career. Thanks to her guidance and persistence, I am still in a role a year later that’s not only a perfect match for me but also aligns with my long-term goals.

If you have the chance to work with Emma, take it. She’s a standout in the recruiting world, and I’m truly grateful for everything she’s done.

Thank you, Emma—you’ve made such a positive impact on my career journey!

October 14, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thank you for taking the time to leave this review. We are so pleased to hear you have had a good time working with Pertemps. It's great to hear you are still so happy in your role.

Rated 2 out of 5 stars

Not great

Not great. Was invited to meet with them, they said they would send me all the details via email including registration information for this role and they ghosted me.

Frustrating, when I’ve booked a Tuesday off specifically for this.

October 3, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We are sorry to hear about your experience and take any allegations like this very seriously. Our HR department would very much like to discuss this with you as a matter of urgency. Could you please contact HR on 01676 525270? The conversation will be treated in strictest confidence.

Rated 1 out of 5 stars

The Branch in Birmingham is ab absolute…

The Branch in Birmingham is ab absolute Joke.
I have registered with this Agency 3 times in the last 18 months so there are serious Data Protection issues as they must be losing my into.

Had an appointment to meet Helen the Consultant..she arrived 15 minutes late..

As British Citizen..with over 40 years experience in my trade ..I took all.my right took work documents and relevant Certificates, abd Qualifications. although none of the Certificate were asked for.
2 weeks after the appointment I was then asked to produce these.

What an absolute joke..I was treated like some sort of Asylum Seeker who just arrived in a small boat.

There are many Agencies in Birmingham..I wouldn't advise anyone to use Pertemps.

September 22, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We are sorry to hear about your experience and take any allegations like this very seriously. Our HR department would very much like to discuss this with you as a matter of urgency. Could you please contact HR on 01676 525270? The conversation will be treated in strictest confidence.

Rated 1 out of 5 stars

Waste of time

October 2, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We are sorry to hear about your experience whilst working for Pertemps. Our HR department would very much welcome the opportunity to speak with you further about your experience. Please, can you contact HR on 01676 525270. The conversation will be in complete confidence.

Rated 5 out of 5 stars

Lauren - Crawley Site

I have been dealing with the Crawley branch and Lauren specifically. She has been absolutely amazing, extremely helpful and highly efficient communication at all times. She has been checking in consistently and chasing progress where needed. Lauren is an absolute asset to the company and a fantastic recruiter / branch manager!

September 29, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We're happy to hear that you had such a positive experience. Thank you Liam.

Rated 5 out of 5 stars

First class

My experience with Pertemps has been great. Very fast reply’s and very professional. They can’t do enough for you

September 17, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We are so pleased to hear you have had a good time working with Pertemps.

Rated 5 out of 5 stars

Excellent job

I have been working at the company for

a year. The team atmosphere is very friendly, and the staff are always ready to help and support. There is a strong team spirit, which makes the work comfortable and productive. Overall, I am satisfied with my experience at this company and happy to be part of the team

September 21, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thank you for taking the time to write this review. We are so pleased to hear you are having a good time working with Pertemps.

Rated 5 out of 5 stars

I’m working with Pertemps Solihull

I’m working with Pertemps Solihull. I start with pertemps in Feb 2025. I really really enjoy with them. The staff so Goo. Nicki she is batch manager. She is so kind hearted. God bless her and Give them more and more success.

September 19, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thank you for taking the time to leave this review!

Rated 4 out of 5 stars

Very good company

Very good company. They helped me find a job!

September 19, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thank you for taking the time to leave this review. Good luck in your new role!

Rated 5 out of 5 stars

Have been happy for the last five years…

Have been happy for the last five years at
Pertemps/ adr like the people and respect given both ways, excellent to work for and professional staff always helpful

September 19, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We're happy to hear that you've had such a positive experience with us for the last five years. We appreciate your kind words.

Rated 5 out of 5 stars

It is a honest and trustful company to…

It is a honest and trustful company to work with for the years i have been with.

September 19, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

We appreciate your trust and are so glad you've had a positive experience with us over the years.

Rated 5 out of 5 stars

RM Lorry Driver

As a lorry driver working with this agency, I’m really happy with the environment and support we get. The team is great, and the role with Royal Mail comes with solid benefits and a positive atmosphere. It’s a great place to work! Greetings to YDC team

September 19, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thanks Patryk.

Rated 5 out of 5 stars

Pertemps 5 star

Pertemps is a professionally run agency with an excellent, up to date, track record of dealing with all aspects HGV driving today. I have worked for them for 5/6 years now doing mainly Taskforce (Christmas periods) but also at other busy times of the year. Highly recommended . . .

January 10, 2025
Unprompted review
Pertemps  logo

Reply from Pertemps

Thanks Anthony for leaving the glowing review.

Rated 4 out of 5 stars

Had a great experience with Pertemps

Had a great experience with Pertemps. One of the best Leading recruitment agency in uk. I had almost work a year . Nice staff give the best services. I recommend to many friends.

December 19, 2024
Unprompted review
Pertemps  logo

Reply from Pertemps

We're happy to hear that you had a great experience and appreciate your recommendation. Thank you for your great feedback and for working with us!

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