PH

Paul Headman

United Kingdom

Reviews

Review of Pertemps

Rated 1 out of 5 stars

The Branch in Birmingham is ab absolute…

The Branch in Birmingham is ab absolute Joke.
I have registered with this Agency 3 times in the last 18 months so there are serious Data Protection issues as they must be losing my into.

Had an appointment to meet Helen the Consultant..she arrived 15 minutes late..

As British Citizen..with over 40 years experience in my trade ..I took all.my right took work documents and relevant Certificates, abd Qualifications. although none of the Certificate were asked for.
2 weeks after the appointment I was then asked to produce these.

What an absolute joke..I was treated like some sort of Asylum Seeker who just arrived in a small boat.

There are many Agencies in Birmingham..I wouldn't advise anyone to use Pertemps.

September 22, 2025
Unprompted review

Reply from Pertemps

We are sorry to hear about your experience and take any allegations like this very seriously. Our HR department would very much like to discuss this with you as a matter of urgency. Could you please contact HR on 01676 525270? The conversation will be treated in strictest confidence.

Review of Nest Pensions

Rated 1 out of 5 stars

The worst Pension site ever.Taken over…

The worst Pension site ever.Taken over 11 months to withdraw my funds !! Process still ongoing
All correspondence done by "post" like the 70's
Avoid this Pension Provider at all cost..!!

October 18, 2024
Unprompted review

Reply from Nest Pensions

Hi Paul,

I apologise for your experience we understand your frustration with the withdrawal process. We are committed to improving our services and will take your feedback into consideration.

Thanks
PR, The Nest Team.

Review of UPS UK

Rated 1 out of 5 stars

DO NOT USE UPS...I Paid £52 to post a…

DO NOT USE UPS...I Paid £52 to post a letter "overnight " but UPS Express Plus to the States.
Letter to 7 days .UPS said I was nit entitled to a y refund.
Absolute con.
Avoid this company at all costs !

August 2, 2024
Unprompted review

Reply from UPS UK

Hi Paul, we're really sorry to hear of your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address and telephone number, quoting case number #5120042 by emailing us at uktrustpilot@ups.com. Regards -Raja

Review of Nest Pensions

Rated 1 out of 5 stars

The worst pension service available

The worst pension service available. My employer signed me up to themis company but put and incorrect date of birth. Since then I have sent Nest copies of my passport, Driving License and birth certificate..still cannot access my funds from this bunch of crooks..

April 4, 2024
Unprompted review

Reply from Nest Pensions

Hi Paul,

I wanted to reach out to apologise for the experience you’ve had with accessing your funds. We work hard to try to make things easy for our customers and this sounds like the opposite.

Unfortunately, we sometimes get incorrect information when people are enrolled by their employers. We have processes in place to get this sorted. But sometimes incorrect information can lead to members having two or more accounts with us if they have been previously enrolled into Nest pensions. As members can only have one account at a time with Nest this would have to be merged. Hence it can take bit longer to access you funds.

As I cannot access your account information here because of security reasons the quickest way to get an update on your request is getting in touch with our customer service team on 0300 020 0090 – they’re available Monday to Sunday, 8am to 8pm, and will be in the best position to assist you.

Thanks
PR, The Nest Team.

Review of InPost UK

Review of Pertemps

Rated 1 out of 5 stars

The worst agency currently in…

The worst agency currently in Birmingham. There is unsually a mass of your personal data and Identification required to register with ithis agency...and you will never hear from them again.
I believe they are just in the business of harvesting your data and selling it on to 3rd parties.
For some reason after registering with them the spam calls I received increased.
In your search for a recruitment agency .you can do a lot better.
Atrocious..!!

November 11, 2022
Unprompted review

Reply from Pertemps

We take customer service very seriously Paul and would like to investigate to understand this issue and do what we can to stop similar incidents happening again if it was a fault on our side. Please, can you contact our HR Director Joanne Darlington on 01676 525270. The conversation will be in complete confidence.

Review of Premium Credit

Rated 1 out of 5 stars

Poor customer service

Please do not send me a link that I can't open to a letter just send me the letter.
No reply emails mean the company has no interest in talking to you but would prefer to talk at you..! No reply emails also create the impression the company has no interest in anything the customer would like to say.

September 10, 2023

Reply from Premium Credit

Dear Paul, we are sorry to hear that you are unhappy and would like to apologise that you have not received the high level of service we aim to deliver. Should you wish to raise your concerns further please contact us via our online portal https://www.premiumcredit.com/faq/frequently-asked-questions so we can fully investigate and assist you further. Kind regards

Review of British Gas

Rated 1 out of 5 stars

The absolute worst company ever.Since…

The absolute worst company ever.Since pre covid their Customer Service department has been non existence!!..if they text or email you..you cannot reply to this email to sdiscuss ,query or update..so you have to settle for them talking at you.
At present they're threatening me with debt collectors because I owe the £20.!!
When many of the smaller Energy companies collapsed British Gas became a default setting..but I urge you if your looking for a new Energy company..choose ANYONE..but them !!

March 16, 2022
Unprompted review

Reply from British Gas

Thank you for the review Paul, I'm sorry to hear your experience with us hasn't been more positive.
If you'd like to talk to us further please get in touch over Facebook or Twitter with your details & include #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website or app, Helen