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Office Centre Reviews 2,026

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, highlighting its speed and efficiency. Many consumers appreciate the good condition in which the products arrive and the politeness of the delivery personnel. The excellent customer support team is frequently mentioned for its efficiency in resolving issues. People generally find the prices to be good and the overall service to be great. While opinions on specific orders are mixed, the company is commended for its helpfulness in resolving personal issues and ensuring smooth order fulfillment. The quality of the products is also a recurring positive point in the reviews.

Based on these reviews

Rated 4 out of 5 stars
Verified

I thought the prices were a little expensive -- otherwise great service.

Company replied

Rated 5 out of 5 stars
Verified

Had some personal issues and i was not at home to get my order.. they sent me email and fast forward they did helped to get my order the next day.. everything went smoothly and i own a big thank you �... See more

Company replied

Rated 3 out of 5 stars
Verified

Contact met service center is uitstekend. Bestelling is niet compleet aangekomen en wacht nog steeds op levering.

Company replied

Rated 5 out of 5 stars
Verified

Fast delivery and polite. Thank you

Company replied

Rated 5 out of 5 stars
Verified

The delivery was on time, and thought one of the items came in broken, the excellent customer support work was very efficient in handling the situation

Company replied

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Company details

  1. Office Supplies Store
  2. Office Accessories Wholesaler
  3. Office Equipment Supplier
  4. Printing Equipment and Supplies

Written by the company

Office Centre is dé online bestemming waar je voor elke werkplek, elke situatie en voor elk bedrijf de juiste producten en oplossingen kunt vinden. Van kantoorartikelen en -oplossingen, papier, bureaustoelen en inkt & toner tot thuiswerkoplossingen en productadvies. Met een uitgebreid assortiment bieden wij oplossingen voor elke werkplek.


Contact info

Profiteer van onze scherpe prijzen

Voor de beste prijs-kwaliteitverhouding shop je bij Office Centre!

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Good services, fast delivery. I recomended

Good services, fast delivery. I recomend it

October 17, 2025
Office Centre logo

Reply from Office Centre

Dear Victoria,

Thank you for your five-star review.

We are delighted that you were satisfied with our service and fast delivery.

See you soon at officecentre.nl.

Kind regards,

Stacy

Rated 5 out of 5 stars
Verified

Perfect

Perfect, zo snel en top product

October 6, 2025
Office Centre logo

Reply from Office Centre

Beste klant,

Bedankt voor je vijf sterren review.

Wat fijn dat de ervaring met ons perfect is verlopen en we je bestelling snel geleverd hebben.

Tot ziens op onze website.

Met vriendelijke groet,

Stacy

Rated 3 out of 5 stars
Verified

Contact met service center is…

Contact met service center is uitstekend.
Bestelling is niet compleet aangekomen en wacht nog steeds op levering.

September 24, 2025
Office Centre logo

Reply from Office Centre

Beste klant,

Bedankt voor je drie sterren review.

Wat fijn dat het contact met onze klantenservice uitstekend is dat lezen wij uiteraard graag.
Ik heb het compliment gedeeld met de klantenservice.

Ik heb de klantenservice verzocht om nog even na te kijken waar de rest van je bestelling blijft en je hierover te informeren.

Tot ziens op officecentre.nl

Met vriendelijke groet,

Stacy

Rated 1 out of 5 stars
Verified

poor handling of my order - Samsung Monitor

poor handling of my order. showed in stock and i paid but it was actually out of stock and no one bothered to reach out until i called after one week!

September 1, 2025
Office Centre logo

Reply from Office Centre

Dear Customer,

Thank you for your one-star review.

We are sorry to hear that you did not have a positive experience with your order from Office Centre.

We apologize for not informing you about the status of your order in a timely manner.

We appreciate your feedback and will take it into consideration.

We hope to see you again at officecentre.nl so we can provide you with a better experience.

Kind regards,

Stacy

Rated 2 out of 5 stars
Verified

Missing Item still outstanding

Upon delivery, one item of the order was shown on the packing slip but was not in the box. The on-line chat for the problem took almost one hour due to their delayed answers. The chat concluded with them checking if the item was misplaced during packing. Its been one week and no answer from them about the missing item. As a business account, I don't have time for this type of service, which should be easy to resolve.

August 7, 2025
Office Centre logo

Reply from Office Centre

Dear customer,

Thank you for your two-star review.

First of all, my apologies. I have reviewed the chat and you are absolutely right.
I have provided feedback to the colleague in question and immediately delivered the missing item.

Kind Regards,

Stacy

Rated 5 out of 5 stars
Verified

Big thank you

Had some personal issues and i was not at home to get my order.. they sent me email and fast forward they did helped to get my order the next day.. everything went smoothly and i own a big thank you 😊

July 26, 2025
Office Centre logo

Reply from Office Centre

Dear Eirini,

Thank you for the 5-star review.

We are happy you got your order on time; we did it whit pleasure.

See you again at our website.

Kind Regards,

Stacy

Rated 5 out of 5 stars
Verified

ENVELOPES THE BEST

June 23, 2025
Office Centre logo

Reply from Office Centre

Dear Linda,

Thank you for your five-star review.

Good to know that our envelopes are the best!

See you soon on our website.

Kind Regards,

Stacy

Rated 3 out of 5 stars
Verified

Price in google is not the final price

Price in google is not the final price. About 3 times higher

June 24, 2025
Office Centre logo

Reply from Office Centre

Dear Iddo,

Thank you for your tree star review.

The price you see in google, should be the right price.
Please make print screens and contact our customer service at klantenservice@officecentre.nl

Kind Regards,

Stacy

Rated 1 out of 5 stars

Very slow delivery time

Very slow delivery time not recommended, buy directly from the shops they sell from, for example kabelshop.

EDIT:
I was going to delete this message, since some issues have been resolved. The customer service was nice, but inadequate.

But claiming the company has the same delivery time as the supplier is even worse and is simply untrue Since it doesn't directly get send to me. And Office Center doesn't even claim the same speed of delivery on their website. I can assure anyone reading it won't be faster than directly!

EDIT #2:
Adding a order to my account, was technically impossible, and the track and trace emails I only got one instead of 3 automatically. It's a hassle and not recommended.

April 2, 2025
Unprompted review
Office Centre logo

Reply from Office Centre

Dear customer,

There have been several contacts with our customer service and unfortunately the shipment has been delayed with our carrier.

You also bought what you wanted to order from kabelshop.nl, where part of our stock also comes from.
We have the same delivery time as the shop as we are part of the shops.

Kind Regards,

Stacy

Added
Dear customer,

I will not enter into discussion, what is ordered from Kabelshop by our customers is delivered directly and itself by Kabelshop.
In the end, it doesn't matter whether you buy from Kabelshop or Office Centre because we are all one.

Kind Regards,

Stacy

Rated 5 out of 5 stars
Verified

Great quick service

January 31, 2025
Office Centre logo

Reply from Office Centre

Dear Stephanie,

Thank you for you're 5 star review.

We like to see you again on our website.

Kind Regards,

Stacy

Rated 1 out of 5 stars
Verified

Not everything has been delivered

Not everything has been delivered

January 24, 2025
Office Centre logo

Reply from Office Centre

Dear Thomas,

Thank you for your review.

I see that our customer service has not been contacted yet, I have asked customer service to review the order and contact you.

Kind regards,

Stacy

Rated 5 out of 5 stars
Verified

Fast delivery and polite

Fast delivery and polite. Thank you

January 10, 2025
Office Centre logo

Reply from Office Centre

Dear customer,

Thank you for you're five stars review.

We are happy that you appreciate our fast delivery and polite employees.
We would like to see you again on our website.

Kind Regards,

Stacy

Rated 5 out of 5 stars
Verified

Brother printer

Great service with following day delivery

January 6, 2025
Office Centre logo

Reply from Office Centre

Dear customer,

Thank you for your five star review!

We like to see you again on our website.

Kind Regards,

Stacy

Rated 5 out of 5 stars

All my orders have been delivered…

All my orders have been delivered quickly and correctly.

September 15, 2023
Unprompted review
Office Centre logo

Reply from Office Centre

Dear Customer,

Thank you for your five stars, nice to see that you are satisfied!

If you received a confirmation email, customer service will get back to you as soon as possible.

Kind regards,

Nikki

Rated 1 out of 5 stars

Disappointed customer seeks reassurance…

Disappointed customer seeks reassurance Ordered an office chair and the separate wheels flagged up for hard floors (oh stupid me) because I do have hard floors. The instructions for the office chair didn't match and I am still following this up with Topstar, the makers. However saw on the box with extra wheels that they still need to be used with a protective mat on laminate floors. So pointless! Shocked to find that there isn't a returns policy. Should have checked this before but assumed this was a reputable company with normal return policies, very disappointing. I am still hopeful for a good resolution as I believe this is mis-selling and will try customer services. Will update. If not I will contact trading standards to check thus is above board.

August 18, 2023
Unprompted review
Office Centre logo

Reply from Office Centre

Dear Customer,
Thank you for your review.
You can find our return policy on the website under the heading https://www.officecentre.nl/klantenservice/retourneren. This page is written in Dutch. I understood from our customer service that they informed you about our return process

A protective mat may be included for extra floor protection.

With kind regards, Nikki

Rated 5 out of 5 stars

Trustworthy shop

I bought a robor vaccum cleaner and returned it because it was not up to my expectations. The return process was smooth and therefore officecenter gained my trust.

December 4, 2021
Unprompted review

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