Nordic Nest NO Reviews 19,815

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service they receive. Many consumers appreciate the fast delivery service. People are also pleased with the wide selection of goods available, making it a convenient place to find favorite Nordic brands and seasonal items. Consumers highlight the efficient delivery and express satisfaction with how smoothly their orders are processed. A few reviewers mentioned issues with delivery times and packaging, while others had mixed feelings about the order process. Despite this, the company's customer service is frequently commended for its responsiveness and effectiveness in resolving issues, such as damaged items.

Based on these reviews

Rated 4 out of 5 stars

Cool design ideas and very functional delivery. However, I must say, it is a bit pricey stuff!

Rated 4 out of 5 stars
Verified

The dispatching date was delayed without notice but the issue was resolved as soon as I called in. Otherwise, products are shipped protected in their original boxes.

Company replied

Rated 5 out of 5 stars
Verified

It's a great place for shopping, and the products are so beautiful. It's a bit pricey, though, as sometimes you can find the same stuff cheaper in other stores. But overall, great experience with the... See more

Rated 3 out of 5 stars
Verified

Generally I was quite pleased with the shopping experience, but I was quite unimpressed with the how long it took to arrive, especially because I purchased express. It was supposed to arrive on Frida... See more

Rated 3 out of 5 stars
Verified

Varene var veldig dårlig pakket, de lå løst inni en eske. Ingenting beskyttet dem fra å få riper eller hakk.

Company replied

Rated 5 out of 5 stars
Verified

The pot I ordered arrived damaged, so I called customer service and they took care of everything. I was really impressed with the level of service and how easy it was to get a replacement product sent... See more

Rated 5 out of 5 stars
Verified

Krusene jeg bestilte var godt og trygt innepakket. De ble også kjapt sendt og levert.

Rated 3 out of 5 stars
Verified

I love the design . Should have ordered a bigger size as it’s too small for my table. Thought the edges would be sewn so not entirely happy with the edges fraying already. Bit disappointed really but... See more

Company replied

Rated 5 out of 5 stars
Verified

I like the variety and quality of goods on this site. Delivery was quick too. Would recommend.

Rated 5 out of 5 stars
Verified

Stylish, slim and useful French rolling pin which has the additional advantage of being easy to store.

Rated 5 out of 5 stars

Nordic nest is a good company it'll lead you through every step of the way I'm proud of it e this is your co I said get to 10 all the way around mpany

Rated 5 out of 5 stars
Verified

I can find all my favorite nordic brands, with seasonals nyheter, very convenient.

Rated 5 out of 5 stars
Verified

I am happy with my order. Everything went smoothly; will order again from this company.

Rated 5 out of 5 stars
Verified

Very great simple and solid i like it very much. I recommend 100%

Rated 5 out of 5 stars
Verified

They had the items I was looking for and it was easy to make a purchase

Rated 3 out of 5 stars
Verified

It took a long time to ship (4weeks) but the worst was that there were almost not status updates, the only update was when I got the charge from the credit card and I deduced that it was shipped...

Rated 5 out of 5 stars
Verified

Excellent customer service. Great shop. Delivery company not so good unfortunately.

Rated 5 out of 5 stars
Verified

Quality products, fast delivery, can definitely recommend!

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4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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Replied to 96% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Crap

crap crap crap

August 25, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hej, stort tack för ditt omdöme.

Vi är ledsna att höra att du inte är nöjd med din köpupplevelse hos oss. Vi strävar alltid efter att våra kunder ska vara nöjda med sin köpupplevelse hos oss..

Tveka inte att kontakta oss om det finns något specifikt du vill diskutera eller om vi kan bidra till att förbättra din köpupplevelse ytterligare.

Önskar dig en fortsatt fin dag! 

Vänliga hälsningar, 
Jannica
Nordic Nest

Rated 1 out of 5 stars

Dreadful customer services and returns policy

What a dreadful company to deal with. I ordered lamp from them with delivery date of 6 weeks which I accepted at the time.
After 4 weeks I received an email to say it was delayed further and I could cancel if I wished. As the delivery was beyond the date I was expecting I sent an email to confirm my cancellation of the order.
I sourced the same product with 3 day delivery from another company and it was slightly cheaper which arrived on time.
I then received another email to say I could not cancel as the item has been dispatched.
I contacted the company again and was told the only way was to return the item after delivery.
That’s when fun started!
You have to arrange your own courier to return the item back to Sweden, insure the item and PAY FOR THE RETURN YOURSELF!!
On checking the average costs were £50 to £60!!
I contacted them numerous times as I felt they were responsible for the return due to there errors and misinformation due to delays and emails sent with advice given.
They point blank refused any responsibility or assistance in resolving this matter, I was promised calls from managers but I never received them.
Please be aware of the peril of purchasing from this company as if you purchased a larger item they will deduct €199 from your refund if you request a return as a minimum amount.

September 16, 2025
Unprompted review
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you very much for your review.

We sincerely apologize that this time we have not been able to meet your expectations regarding your shopping experience. This is of course our top priority that you as a customer feel satisfied and we would like to ensure that we have done everything we could for you in this situation.

I can't see that you have linked your order number to your review, but you are very welcome to feedback to us with this. Alternatively, you can contact our customer service directly and we will help you further. You can reach us Mon–Fri by phone or via email at info@nordicnest.com.

Wishing you a continued nice day!

Best regards,
Jannica
Nordic Nest

Rated 1 out of 5 stars

Pathetic delivery time

My friend ordered some products as my birthday gift on 7th of August. My Birthday passed and we still haven’t received them yet!

September 8, 2025
Unprompted review
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We’re truly sorry that we didn’t meet your expectations this time regarding your shopping experience.

I can see the order number isn’t linked to your review. Please feel free to get back to us with this information, or reach out to our customer service team so we can assist you further. You can contact us Monday to Friday by phone or via email at info@nordicnest.se.

Wishing you a wonderful day!

Best regards,
Jannica
Nordic Nest

Rated 5 out of 5 stars
Verified

Beautiful home products

It's a great place for shopping, and the products are so beautiful. It's a bit pricey, though, as sometimes you can find the same stuff cheaper in other stores. But overall, great experience with the order and shipping, highly recommend.

August 1, 2025
Rated 1 out of 5 stars

SCAM - No product, no return

I paid for a lamp (which was quite expensive), but I never received the package or a refund. The package was sent incorrectly: the number on the package didn't match the one I received, and it made it impossible to pick up. Communication stopped last week after they said, "We will contact DHL to see what the problem is." I don't recommend this shop.

July 12, 2025
Unprompted review
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We’re truly sorry that we didn’t meet your expectations this time regarding your shopping experience.

Customer satisfaction is our top priority, and we want to make sure we’ve done everything we can for you in this situation.

I can see that your order number isn’t linked to your review. Please feel free to get back to us with this information, or reach out to our customer service team so we can assist you further. You can contact us Monday to Friday by phone or via email at info@nordicnest.se.

We’d love to help resolve this for you and make things right.

Wishing you a wonderful day!

Best regards,
Jannica
Nordic Nest

Rated 2 out of 5 stars

Shipping is the worst

I ordered something on Monday, it would be shipped on Wednesday then it would be shipped on Friday now we're 1 week further and guess what? Still not shipped.

July 21, 2025
Unprompted review
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We’re truly sorry that we didn’t meet your expectations this time regarding your shopping experience.

Customer satisfaction is our top priority, and we want to make sure we’ve done everything we can for you in this situation.

I can see that your order number isn’t linked to your review. Please feel free to get back to us with this information, or reach out to our customer service team so we can assist you further. You can contact us Monday to Friday by phone or via email at info@nordicnest.no

We’d love to help resolve this for you and make things right.

Wishing you a wonderful day!

Best regards,
Oscar
Nordic Nest

Rated 1 out of 5 stars
Verified

Name your store Nordic Garden Snail - you are unique!

Nothing new today - I am still waiting for the order NNOOO6441499 I paid for March 30th 2025 to be sent to me. I've just checked - you will be able to send Dorre muffin tins not earlier than May 29, but you've been changing the date of possible delivery so many times...
I guess, my rating experience is a bit high.
Send me what I've paid for - make me happy one day, hopefully this (2025) year, please.

May 19, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hej, stort tack för ditt omdöme.

Vi ber verkligen om ursäkt att vi denna gång inte lyckats leva upp till förväntningarna gällande din köpupplevelse. Vi strävar alltid efter att våra kunder ska vara nöjda med sitt köp hos oss även om det uppstår problem.

En kollega från vår kundservice kommer därför kontakta dig via mail för att se om det är något vi kan göra för att förbättra din köpupplevelse hos oss. 

Önskar dig en fortsatt fin dag! 

Vänliga hälsningar, 
Filippa
Nordic Nest

Rated 1 out of 5 stars

Delayed - not yet received one month later

I have sent the order on the 20th of March, it is almost one month later and I have still not received the items. But I do receive every week and email saying that my order is delayed for another 3-4 weeks. I would not recommend at all.

April 14, 2025
Unprompted review
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We sincerely apologize that we didn’t live up to your expectations this time regarding your shopping experience.

Ensuring our customers are happy is always our top priority, and we would really like to make sure that we’ve done everything we can for you in this situation.

I can see that you haven’t linked your order number to your review—please feel free to get back to us with this information, or reach out to our customer service team if there’s anything else we can do to improve your experience with us this time. You can reach us Monday to Friday by phone or email at info@nordicnest.com.

Wishing you a lovely rest of your day!

Best regards,
Filippa
Nordic Nest

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