Nordic Nest NO Reviews 19,817

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service they receive. Many consumers appreciate the fast delivery service. People are also pleased with the wide selection of goods available, making it a convenient place to find favorite Nordic brands and seasonal items. Consumers highlight the efficient delivery and express satisfaction with how smoothly their orders are processed. A few reviewers mentioned issues with delivery times and packaging, while others had mixed feelings about the order process. Despite this, the company's customer service is frequently commended for its responsiveness and effectiveness in resolving issues, such as damaged items.

Based on these reviews

Rated 4 out of 5 stars

Cool design ideas and very functional delivery. However, I must say, it is a bit pricey stuff!

Rated 4 out of 5 stars
Verified

The dispatching date was delayed without notice but the issue was resolved as soon as I called in. Otherwise, products are shipped protected in their original boxes.

Company replied

Rated 5 out of 5 stars
Verified

It's a great place for shopping, and the products are so beautiful. It's a bit pricey, though, as sometimes you can find the same stuff cheaper in other stores. But overall, great experience with the... See more

Rated 3 out of 5 stars
Verified

Generally I was quite pleased with the shopping experience, but I was quite unimpressed with the how long it took to arrive, especially because I purchased express. It was supposed to arrive on Frida... See more

Rated 3 out of 5 stars
Verified

Varene var veldig dårlig pakket, de lå løst inni en eske. Ingenting beskyttet dem fra å få riper eller hakk.

Company replied

Rated 5 out of 5 stars
Verified

The pot I ordered arrived damaged, so I called customer service and they took care of everything. I was really impressed with the level of service and how easy it was to get a replacement product sent... See more

Rated 5 out of 5 stars
Verified

Krusene jeg bestilte var godt og trygt innepakket. De ble også kjapt sendt og levert.

Rated 3 out of 5 stars
Verified

I love the design . Should have ordered a bigger size as it’s too small for my table. Thought the edges would be sewn so not entirely happy with the edges fraying already. Bit disappointed really but... See more

Company replied

Rated 5 out of 5 stars
Verified

I like the variety and quality of goods on this site. Delivery was quick too. Would recommend.

Rated 5 out of 5 stars
Verified

Stylish, slim and useful French rolling pin which has the additional advantage of being easy to store.

Rated 5 out of 5 stars

Nordic nest is a good company it'll lead you through every step of the way I'm proud of it e this is your co I said get to 10 all the way around mpany

Rated 5 out of 5 stars
Verified

I can find all my favorite nordic brands, with seasonals nyheter, very convenient.

Rated 5 out of 5 stars
Verified

I am happy with my order. Everything went smoothly; will order again from this company.

Rated 5 out of 5 stars
Verified

Very great simple and solid i like it very much. I recommend 100%

Rated 5 out of 5 stars
Verified

They had the items I was looking for and it was easy to make a purchase

Rated 3 out of 5 stars
Verified

It took a long time to ship (4weeks) but the worst was that there were almost not status updates, the only update was when I got the charge from the credit card and I deduced that it was shipped...

Rated 5 out of 5 stars
Verified

Excellent customer service. Great shop. Delivery company not so good unfortunately.

Rated 5 out of 5 stars
Verified

Quality products, fast delivery, can definitely recommend!

We perform checks on reviews


4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Took me over a month to receive the…

Took me over a month to receive the missing piece to my lap

February 19, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We sincerely apologize that we were not able to meet your expectations regarding your shopping experience this time. We always strive to ensure that our customers are satisfied with their purchase, even when issues arise.

A colleague from our customer service team will reach out to you via email to see if there is anything we can do to improve your experience with us.

Wishing you a wonderful day!

Best regards,
Filippa
Nordic Nest

Rated 5 out of 5 stars
Verified

Customer service was 10/10!

The pot I ordered arrived damaged, so I called customer service and they took care of everything. I was really impressed with the level of service and how easy it was to get a replacement product sent right away. Thank you!

January 13, 2025
Rated 1 out of 5 stars
Verified

Shy i have to pay for frakt when i have…

Shy i have to pay for frakt when i have returned my shoes

January 8, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi Shy, thank you so much for your feedback!

We sincerely apologize for any confusion, but we do not sell shoes. We understand this may have caused some misunderstanding, and we appreciate your understanding.

If there’s anything else we can assist you with regarding your order, please feel free to reach out. We’re happy to help!

Wishing you a lovely day ahead!

Best regards,
Filippa
Nordic Nest

Rated 3 out of 5 stars
Verified

Love the design but disappointed with the quality.I love the design

I love the design . Should have ordered a bigger size as it’s too small for my table. Thought the edges would be sewn so not entirely happy with the edges fraying already. Bit disappointed really but I will use it.

January 8, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hej, stort tack för ditt omdöme.  

Vi är ledsna att vi inte lyckades nå upp till dina förväntningar på den/de produkter du mottagit.

Tveka inte att höra av dig till vår kundservice om det finns något mer som vi kan göra för att förbättra din köpupplevelse hos oss denna gång.  

Önskar dig en fortsatt fin dag! 

Vänliga hälsningar, 
Filippa
Nordic Nest

Rated 1 out of 5 stars
Verified

Terrible service

Terrible service, did not dispatch for nearly a month. Gave a tracking number but still did not dispatch. Only when I demanded a refund did it miraculously get sent. Then well after my queries did they respond saying it is taking a long time to answer. Item took over a month to come. Never again

January 7, 2025
Nordic Nest NO logo

Reply from Nordic Nest NO

Hello, thank you so much for your feedback.

We sincerely apologize for not meeting your expectations this time regarding your shopping experience. We always aim to ensure our customers are satisfied with their purchases, even when challenges arise.

A member of our customer service team will reach out to you via email to see if there's anything we can do to enhance your experience with us.

Wishing you a wonderful day ahead!

Best regards,
Filippa
Nordic Nest

Rated 3 out of 5 stars
Verified

I like the things on your site

I like the things on your site. I am not liking how long it takes to receive things.

November 29, 2024
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi, thank you so much for your review.

We sincerely apologize that we were unable to meet your expectations regarding your shopping experience this time.

We are very grateful for your feedback and will use it to continue striving to provide the best experience we can offer.

Wishing you a wonderful day!

Best regards,
Filippa
Nordic Nest

Rated 1 out of 5 stars
Verified
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi Carolyn, thank you very much for your review.

We are sorry to hear that you are not satisfied with your shopping experience with us.
We always strive to ensure that our customers are satisfied with their shopping experience with us even if there are problems.
A colleague from our customer service will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us.

Wishing you a great day!
Kind regards, Nordic Nest

Rated 1 out of 5 stars
Verified

Never received my package

Never received my package. It never left Denmark and no communication was given. After I followed up to find out where it was no answer or later communication was given, only received an email that my order had been cancelled and I would be refunded. Had to then call the support line to get my shipping costs back. Complete waste of my time and will not be using this company again

November 9, 2024
Nordic Nest NO logo

Reply from Nordic Nest NO

Hi Charlie, thank you very much for your review.

We are sorry to hear that you are not satisfied with your shopping experience with us.
We always strive to ensure that our customers are satisfied with their shopping experience with us even if there are problems.
A colleague from our customer service will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us.

Wishing you a great day!
Kind regards, Nordic Nest

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look