The staff in the Glasgow Branch are so helpful and knowledgable about the stock. I have no hesitation in highly recommending this store.
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Company details
Written by the company
Morplan is the number one supplier to the UK's retail and fashion industries. Next day delivery available & competitive prices on all retail supplies
Contact info
Unit 1, Temple Bank, CM20 2DY, Harlow, United Kingdom
- 0330 44 55 666
- customerservices@morplan.com
- www.morplan.com
Replied to 75% of negative reviews
Typically replies within 1 week
Quick delivery but …
Quick delivery even though I chosen standard delivery. But dot and cross paper was damaged. The damage was made before delivery . Because our side wrapping wasn’t damaged.
Not great
The rail I ordered to a long time to arrive and when it did it was damaged and had to be sent back and another one sent to replace it. The garment bags and rail covers are fantastic though- I’ve been buying from them for years and highly recommend them for wardrobe departments
Excellent clothes rails - get what you pay for.
The rails we bought - we've bought several before for other projects - are, as ever, very sturdy, easy to move around, and were delivered very promptly.
Ordered small item on 5th June
Ordered small item on 5th June, surprised at over £7 postage for what is a small box of size labels , but needed it quickly so paid it. 6 alleged attempts by their couriers to deliver, none of which actually WERE attempted, at all times they claimed to have attempted delivery, our shop was open - had to involve Morplan customer services who then contacted delivery company. finally today after 7 notified delivery attempts the small item arrived. 13 days on from making the order. Very bad service, and exorbitant charges for postage. Requested i be given a postage refund for complete lack of service from their courier, and this has now been sorted by Morplan, but they tell me they cannot post out by a different method other than this courier, so sadly I won't be able to shop again, as they seem not to want to delivery to St. Ives.
Poor returns policy
Ordered these thinking they were storage ones but they weren't.. My fault except they charged us £14 to get them picked up but when they did the refund they took the original postage back as well which they didn't tell us... Also it took them 10 days to do the refund and every time we rang they said they were waiting for the warehouse to book it in.
I will never use this company again.
Very helpful and efficient when I…
Very helpful and efficient when I phoned. Quick delivery and always excellent quality goods. Competitive prices
£450 out of pocket. Absolutely terrible.
We own retail premises and have a large number of display furniture. We usually buy from a different company, but they were out of stock of the unit we needed (a H Gondola).
We purchased what we needed from Morplan, what a mistake. None of the pre drilled holes were in the correct places, nothing matched up, the fixing supplied were completely inadequate, there were scuffs and marks on the unit, terrible.
We were unable to return this item and actually had to pay to dispose of it. We are about £450 out of pocket. never again. PLEASE avoid.
Just discovered Morplan through…
Just discovered Morplan through recommendation. Absolutely first class service from start to finish and extremely fast and secure delivery

Reply from morplan
Constant problems with website when…
Constant problems with website when trying to order. It jumps all over the place. It would not process Paypal and then when using card payment it just did nothing. Girl on chat was not really bothered about helping.
Back to Amazon for next day delivery.

Reply from morplan

Reply from morplan

Reply from morplan
Couldn't follow delivery Instructions
Requested delivery to third party address, so input thae new addressee/address in delivery aetails. Morplan sent it to the address without the addressee details even though they had confirmed this in email confirmation. Package very nearly returned as no addressee on package. Caused chaos at our end for the day in question

Reply from morplan
Aamer Mahmood at Morplan Birmingham…
Aamer Mahmood at Morplan Birmingham helped me with printed carrier bags and made sure I got the best price at discounted rates

Reply from morplan
I CAN HONESTLY SAY THAT ROB WAS JUST…
I CAN HONESTLY SAY THAT ROB WAS JUST FANTASTIC..
HE WAS FRIENDLY, PROFESSIONAL AND REALLY HELPFUL..
HE WENT AN EXTRA NOT ONE BUT TEN MILES TO GET MY ORDER THERE NEXT DAY JUST BEFORE CHRISTMAS..
THANK YOU ROB...
SEE YOU SOON...

Reply from morplan
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