Mersey MDF, Plas & Ply Reviews 539

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, noting their high quality and the accuracy of the cuts to the specified sizes. Consumers appreciate the wide range of options available and the ability to order custom sizes, which saves them time and effort. People highlight the reasonable pricing and consider the products a worthwhile investment. Consumers are also very satisfied with the company's service. Reviewers frequently mention the fast and efficient delivery, as well as the excellent communication throughout the ordering process. Customers appreciate the helpful and patient staff, who are quick to resolve any issues, such as damages during shipping. The company's commitment to customer satisfaction and its ability to provide tailored solutions are major factors in the positive experiences reported.

Based on these reviews

Rated 5 out of 5 stars
Verified

Cut exactly to size making installation easy. Great price and kept well informed up to despatch. Only down aside was the courier never sent anything to say it was out for delivery but that’s not Mer... See more

Rated 5 out of 5 stars
Verified

Colour was accurate - delivery reasonable. Even the delivery driver commented on how well packaged it was. We ordered some prettt thin, long and fragile bits that were all packed in well with ply buf... See more

Rated 5 out of 5 stars

Excellent service from this company. Wanted new kickboards for our kitchen. Ordered 2 samples which arrived quickly. Placed order online for exact sizes we required which was really quite easy to do... See more

Rated 5 out of 5 stars
Verified

I ordered a bath panel board to replace a unit that had been damaged. Perfect match, ready on time and saved me buying a whole new unit. No problems at all.

Rated 4 out of 5 stars
Verified

Excellent and quick service at a reasonable price. Even got a courtesy call with update about order. Materials came well packaged and undamaged. Only minor downside was no " laminate ends" on plinth... See more

Rated 5 out of 5 stars

Ordered a product via B&Q from this company and accidentally ordered to the wrong address. They offered excellent customer service and reshipped it promptly. I was very impressed actually. Produ... See more

Rated 5 out of 5 stars
Verified

Website was easy to use to find and order samples which looked the closest matches to my current plinths. Samples arrived quickly and were good quality so I ordered a length of the best match. Arrived... See more

Rated 5 out of 5 stars
Verified

Easy to order, good price for a good quality product and delivered on time even when we had to order an additional kick board. Definitely recommend

Rated 5 out of 5 stars
Verified

Excellent service, brilliant product, very well finished and sizes requested were spot on. Will not hesitate to use Mersey MDF again and will be happy to recommendthem to others. Thank you......

Rated 5 out of 5 stars
Verified

I needed to replace the beech coloured plinth in my kitchen, which had become worn and stained through age. However most retailers don’t do wood colours these days. So it was great to find a company t... See more

Rated 5 out of 5 stars
Verified

Kickboards are great quality, and it was brilliant to be able to order to size (saving us lots of cutting). One was damaged in the original order but as soon as I contacted the team they sent a repla... See more

Rated 5 out of 5 stars
Verified

Ordered some made to measure shelves for an alcove and they are really high quality workmanship and accurately sized. Good prices and speedy lead time.

Rated 5 out of 5 stars
Verified

good quality shelves made to measure and a reasonable price. Cheaper in B&Q but no where near the quality of Mersey Plas & Ply it's worth paying the extra money .

Rated 5 out of 5 stars
Verified

We were delighted with the quality of the kickboard, cut very accurately to size making fitment easy. The finish made a significant positive effect on our kichen, thank you.

Rated 5 out of 5 stars
Verified

Excellent service. If you want shelves or similar made bespoke this is my first point of call. This time I made my own coat rack using the materials I ordered to the measure I needed. Finished on all... See more

Rated 5 out of 5 stars
Verified

Ordered a custom sized kitchen plinth for a customer. The product was reasonably priced and arrived quickly. The thing I liked best about Mersey was they didn't charge additional "small order" fees,... See more

Rated 5 out of 5 stars
Verified

The plinth I ordered arrived and wasimmaculately packaged I was impressed by the staff who answered my telephone enquired before I ordered (patient and helpful)

Rated 4 out of 5 stars
Verified

I did not get a message informing me when they were delivering, I received a phone call telling me he was there when I was out. But he left it in a safe place so all was well in the end

Rated 5 out of 5 stars
Verified

Great company. Quick and efficient. The products were as described and good quality. All items where packaged well and put in a safe place when delivered. I can highly recommend this company.

Rated 5 out of 5 stars
Verified

The plinths Where of good quality, the company were helpful, and sent items out as soon as possible,overall experience was excellent

Rated 5 out of 5 stars
Verified

when i undone the package i noticed a crack in the kick board i braced it but was not happy about it i think i should have a refund on it .sorry about this bu i just wanted to finish the job .

Company replied

Rated 5 out of 5 stars
Verified

First class service and even called after we placed our order to advise what days they would be closed after Christmas.

Rated 5 out of 5 stars
Verified

Recommended! Easy to order on website. Clear comms. Fab delivery. All cut perfectly to size. Thanks.

Rated 5 out of 5 stars
Verified

Excellent communications, sent a sample, they matched and once plinths purchased delivery was in good time. Thank you.

Rated 5 out of 5 stars
Verified

Very helpful and sorted problem after delivery company broke my original item. Would deff use again.

Rated 5 out of 5 stars
Verified

2nd order. Competitive pricing, delivered when promised and packaged well so no damage ( kitchen plinths). Accurately cut to size.

Rated 5 out of 5 stars
Verified

My requirements were translated into precision products expediently and efficiently, and was delivered before the estimated delivery date. Packaged expertly, I have nothing but admiration and gratitud... See more

Rated 5 out of 5 stars
Verified

ordered samples which turned up within days, its worth having the samples, if your trying to match to units you already have.

Rated 5 out of 5 stars
Verified

Easy to select and denote size required. Quick delivery and packaged well (black gloss plinths). Good value as well.

Rated 5 out of 5 stars
Verified

Ordered a kick board for our kitchen to replace a damaged one. The new "cut to measure" one fitted perfectly and looks great.

Rated 5 out of 5 stars
Verified

Delivery company managed to damage my order and a new item was sent out right away. Great customer service

Rated 4 out of 5 stars
Verified

Communication of product’s delivery was good and everything went as planned. The product is as expected at a competitive price

Rated 5 out of 5 stars
Verified

Half the price quoted by others plus cut to size. Quick and efficient service. Highly recommend.

Rated 5 out of 5 stars
Verified

I only needed a short laminated board for my integrated dishwasher, it arrived as the perfect size and colour match

Rated 5 out of 5 stars
Verified

I've ordered from this Company many times. Always great products, and fast service. Very reasonable prices.

Rated 5 out of 5 stars
Verified

Super product and having them cut to length made my job so much easier. Very happy with what we received and would use again.

Rated 5 out of 5 stars
Verified

Great service. The boards were damaged when they arrived (courier) and Mersey replaced them immediately. Excellent company to deal with.

Rated 5 out of 5 stars
Verified

Excellent service and great at providing helpful advice. Product great and does the job and all at a good price. Thanks.

Rated 5 out of 5 stars
Verified

Good product. Plenty of choice on the website. Not superfast turnround but that doesn't worry me.

Rated 4 out of 5 stars
Verified

Good service, good product at a decent price Lead time could be a bit quicker but Would recommend

Rated 5 out of 5 stars
Verified

Great customer service, speedy delivery. Material cut to correct length. Thank you so much.

Rated 5 out of 5 stars
Verified

Excellent service with great communication. Very happy with the product when it arrived.

Rated 5 out of 5 stars
Verified

Easy to deal with, very good product, fast delivery. items very well packed.

Rated 5 out of 5 stars
Verified

Very fast and efficient quickly resolved delivery damaged issues highly recommended A+++

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Company details

  1. Lumber Store
  2. Do-it-Yourself Shop
  3. Furniture Manufacturer
  4. Hardware Store
  5. Kitchen Remodeler
  6. Shelving Store

About Mersey MDF, Plas & Ply

Written by the company

ABOUT US.

Mersey MDF, Plas, and Ply is a family-owned and run company focused on delivering a premier quality service at affordable prices.

Founded in 1919 as Mersey Timber Ltd the company has developed into a decorative board, sheet material specialist, hardware and bespoke manufacturing and cutting facility.

All of our products are responsibly sourced and, where appropriate, FSC certified. We stock a wide range of sheet materials including OSB; MDF; plywood; melamine faced chipboard; real wood veneers and an extensive range of decorative boards, either on stock or available to order, from the world’s leading manufacturers such as Kronospan, Egger, Xylo Cleaf, Sonae and Finsa to name but a few.

WHAT WE DO.

From our state of the art manufacturing facility in Liverpool we deliver all our products nationwide to customers in England, Scotland and Wales.

We provide bespoke cutting services and decorative edging services; the manufacture of made-to-measure kitchen and bedroom doors; carcass components; plinth and kickboard, cut to size MDF and other sheet material, made-to-measure shelving, and contract furniture production.

We also supply all aspects of hardware including hinges, handles, fixings, tool accessories, adhesives, sliding door gear, 3D wall, and much, much more.

We strive to provide a first-class customer service and a first-class product every time.


Contact info

4.8

Excellent

TrustScore 5 out of 5

539 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars
Verified

Great experience

My requirements were translated into precision products expediently and efficiently, and was delivered before the estimated delivery date. Packaged expertly, I have nothing but admiration and gratitude for Mersey MDF, Plas & Ply. Great job.

August 6, 2025
Rated 5 out of 5 stars
Verified

Great service & quality

Colour was accurate - delivery reasonable. Even the delivery driver commented on how well packaged it was. We ordered some prettt thin, long and fragile bits that were all packed in well with ply buffer all the way around.
Would use again and happy to recommend

July 26, 2025
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Rated 5 out of 5 stars

Ordered a product via B&Q from this…

Ordered a product via B&Q from this company and accidentally ordered to the wrong address.

They offered excellent customer service and reshipped it promptly. I was very impressed actually.

Product was some board clips for my kitchen which were good quality.

August 18, 2025
Unprompted review
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