I think this product is a useful addition to my self care routine for the intimate area. For me a couple of times a week before bed seems to suit. Everyone is so different in terms of what their bodie... See more
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About Kegel8
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About Kegel8
Kegel8 provide the UK’s leading clinically proven and medical Pelvic Floor Exercisers that give you the strength to live your life again, in as little as 12 weeks. Developed in the UK by women and men who understand, Kegel8 has 10 years proven success and expertise. Locating your muscles more accurately and giving you control of weak muscles you couldn’t control – Kegel8 is proven with independent reviews sharing real success stories from real people. Our Customer Care Team provide FREE support to help you choose the right Kegel8 for you and then to make sure you see results you need – by phone, live chat or email. And to give you the reassurance you need, we provide a 2-year warranty and a Free Returns policy.Contact info
Savantini House, Foster Street, HU8 8BT, Hull, United Kingdom
- 01482 496932
- sales@kegel8.co.uk
- www.kegel8.co.uk
Replied to 75% of negative reviews
Typically replies within 1 month
Innovative product
I purchased the Kegel8 V for men. I’ve had a slight improvement when using this device. I’m yet to find a real routine in usage; but can see the improvements that could come with regular usage. If pelvic strength is an issue, I would try using the Kegel8.
I have a mild bladder prolapse (not…
I have a mild bladder prolapse (not protruding out yet) after the birth of my LO 5 years ago and been symptom free until a couple of months ago after I came out of a boot following foot injury. Been feeling heaviness and dragging so decided to try these shorts. They help relieve the feeling of heaviness and dragging.
Customer service is excellent in particular to Fiona who answered my emails in a timely manner.
Don't last long
Have had two of these, and both have failed after occasional/light use. The second one seems like a software issue that might be resettable, but no response from customer service [EDIT--I later found this in my spam folder, sorry]. Impossible to say if there has been a positive effect. I am looking for alternatives
EDIT 30 sept 2025: The problem is that the screen lights up, but only the "P" button works occasionally. I've tried opening up the case. and found there was a white powder under where the buttons press the switches. Dusting it produced no improvement, think I may try swabbing them with alcohol next.
15 Oct: Have been contacted by customer services who say it is under warrenty and can be returned. I have been a little slow but when I went to create the returns label on Royal Mail, it wouldn't accept my address. Contacted Kegel8 again and they sent a QR code/label to me directly

Reply from Kegel8
Very impressive
I bought Kegel8 Tight and Tone a few months ago and I definitely think there has been an improvement with stronger sensations and better sensitivity.
I’m glad this gadget has been invented - very impressed!
NO AFTER SALES SERVICE WHATSOEVER!!!
NO AFTER SALES SERVICE!!!
I purchased a KEGEL8 earlier this year. Although I always follow the instructions to a T, the unit intermittently cuts itself out, meaning IT IS NOT FIT FOR PURPOSE. I have tried 3 times to contact the Company as instructed on their website. Although they have acknowledged receipt the have failed to contact me any further. My unit is still under guarantee! Without any support from this company, I believe I should contact Trading Standards.

Reply from Kegel8
Very easy to order from website
Very easy to order from website. Prices are reasonable too . I have a prolapse, and I have found that changing my type of probe I use has helped me more than the original one you get when buying the Kegal Ultra8 , advised by a health provider
Worth a try
I think this product is a useful addition to my self care routine for the intimate area. For me a couple of times a week before bed seems to suit. Everyone is so different in terms of what their bodies need but I'm pleased to have bought it and to be giving it a try. Well priced and delivery was straight forward.
I found Kegel consultant Fiona so…helpful and easy to talk to.
I found Kegel consultant Fiona so helpful and pleasant as I needed some guidance in using the Kegel pelvic floor machine. Very supportive 👍👏
Non Existant Customer Service
While I have no complaints about the product itself, I am extremely disappointed with the customer service experience. My order arrived with missing parts, and I contacted the company via email immediately. After receiving no response, I submitted a query through their website — again no reply. A week later, I followed up again with no success. I then attempted to call today, only to be met with a recorded message stating that the lines are currently closed and to contact them through the website—something I’ve already done multiple times.
At this point Kegel 8, I would appreciate a prompt response in order to resolve the issue

Reply from Kegel8
Contacts loosen over time, a weakness
This is my third Kegel8 and I’ve been delighted with the strengthening of the pelvic floor, helping issues with frequency. Each time though, contacts on the wires which enable to unit to function loosen and fail, meaning that the product ceases to function. Kegel8 state that you can purchase replacement wires, but this is very clearly an area of weakness
Addebito abbonamento non sottoscritto
Buongiorno, mi è stato addebitato un abbonamento da 33,49 € in data odierna. Non ho sottoscritto nessun abbonamento a lungo termine, questo addebito è illecito.
Attendendo lo storno immediato, sull'app non è possibile annullare.
Good morning, I was charged €33.49 subscription on today's date. I have not subscribed to any long term subscription, this charge is illegal.
Waiting for immediate cancellation, on the app it is not possible to cancel.
Great service from the team
Great service from the team. Prompt delivery and answered my questions quickly and efficiently. I do enjoy using the device so far-just bought it and it’s quite easy to use!
Bought a vacuum pump which doesn't…
Bought a vacuum pump which doesn't appear to work. I emailed them and received a reply saying
"Your return request has been received and is now being processed"
That was several weeks ago. I have emailed them since and not received any reply. Their phone lines have been closed so there is no other way of contacting them

Reply from Kegel8
Used the Kegal8 after prostrate…
Used the Kegal8 after prostrate removal. After my catheter was removed I only leaked if I coughed sneezed or laughed. I've been using this device for ages and still no improvement. I still pee when I sneeze, laugh & cough.
It also glitches, it would turn its self off now & again and when trying to set the power on the program it only goes up to 10 rather than the 30 I need.
I am 54 years of age and should be healing quicker with this machine.
This product does not work so save your money...

Reply from Kegel8
I had a positive experience
I had a positive experience. The delivery arrived on time, safely. Mostly I am satisfied with the product.
Excellent product and service
My question sent by email was answered quickly and accurately with care transmitted, even in writing. Dispatch and delivery was expedited as quick as was possible which meant I got it faster and with less delivery cost as I was visiting the UK for the following weekend. Product is exactly as advertised. Very comfortable to use and having researched what is available, the Kegel8 appealed as the wider part is last to enter which makes it much more useful. Oil channel also works very well.
Had fabulous service from Fiona…
Had fabulous service from Fiona recently dealing with my query. Quick response and great communication throughout! Thankyou,
My order came in good time and in good…
My order came in good time and in good condition.
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