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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers report positive outcomes, particularly regarding the effectiveness of the product in addressing issues such as incontinence and improved sensation. People appreciated the product's impact on their overall well-being, with many noting a positive change in their condition after consistent usage. Customers also highlighted the delivery service. However, opinions on aspects like product features, customer service, contact methods, and the ordering process were mixed, indicating varying levels of satisfaction among consumers. Some reviewers suggest that there is room for improvement in these areas to ensure a consistently positive experience for all users.

Based on these reviews

Rated 4 out of 5 stars
Verified

I think this product is a useful addition to my self care routine for the intimate area. For me a couple of times a week before bed seems to suit. Everyone is so different in terms of what their bodie... See more

Rated 4 out of 5 stars
Verified

5 weeks after purchasing Tight & Tone , and on my third probe I think I now have the right combination. Hopefully my OAB symptoms will now start to resolve. Callback staff have always been helpful but... See more

Rated 4 out of 5 stars
Verified

I have only had my Kegel8 Tight & Tone for a week, but can feel a small difference already. I'm using it as directed, I have suffered with bladder control for many years as never told to do exercises... See more

Company replied

Rated 4 out of 5 stars
Verified

I bought the Ultra 20 five weeks ago and have been super happy with it. Sadly though there's been a problem with the battery and I've had to return it, disappointing when it cost £158.00. When I calle... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a mild bladder prolapse (not protruding out yet) after the birth of my LO 5 years ago and been symptom free until a couple of months ago after I came out of a boot following foot injury. Been... See more

Rated 5 out of 5 stars

I purchased the Kegel8 V for men. I’ve had a slight improvement when using this device. I’m yet to find a real routine in usage; but can see the improvements that could come with regular usage. If pel... See more

Rated 5 out of 5 stars

I bought Kegel8 Tight and Tone a few months ago and I definitely think there has been an improvement with stronger sensations and better sensitivity. I’m glad this gadget has been invented - very i... See more

Rated 3 out of 5 stars

This is my third Kegel8 and I’ve been delighted with the strengthening of the pelvic floor, helping issues with frequency. Each time though, contacts on the wires which enable to unit to function loos... See more

Rated 5 out of 5 stars
Verified

This little jar is exactly what it says miracle balm .As soon as you use it the itch subsides and relief . Miracle Balm would definitely recommend to anyone. Since menopause I've suffered with a ter... See more

Rated 5 out of 5 stars
Verified

This product does what it says and supports a vaginal prolapse. I wish I had known months ago about such products. I wash the item in hot water and leave it to dry overnight and then re-apply it eac... See more

Rated 5 out of 5 stars
Verified

I purchased these to see if I could lessen my need for over frequent trips to the ladies which is difficult and embarrassing at times. I'm happy to report I have experienced about 50% less need to fin... See more

Rated 5 out of 5 stars
Verified

I started using this miracle balm a couple of years ago, after spending time and money on various creams that didn’t work for me. It was just by chance that I found this site, and ordered miracle balm... See more

Rated 5 out of 5 stars
Verified

Very easy to order from website. Prices are reasonable too . I have a prolapse, and I have found that changing my type of probe I use has helped me more than the original one you get when buying the... See more

Rated 5 out of 5 stars
Verified

Kegal 8 is an easy site to navigate. There is plenty of information about the products and about the reason we women sometimes need help. I didn’t need help from customer services with this order bu... See more

Rated 3 out of 5 stars
Verified

I do not feel I can honestly review the product at this point in time in regards to performance as, your literature states, there should be 12 weeks of use to determine any real effect. In terms... See more

Company replied

Rated 5 out of 5 stars
Verified

This is a great product. Bought it because I felt various mild post-pregnancy prolapses were getting worse despite lots of Pilates! Was not sure it would help, but had nothing to lose by trying - so g... See more

Rated 5 out of 5 stars
Verified

No complaints at all! Arrived quickly and was definitely making a difference after less than 2 weeks- didn't have much in the way of symptoms, a small prolapse following 4 kids, but I don't need to ha... See more

Rated 3 out of 5 stars
Verified

The machine came in good time and nicely packaged. However the instructions are complex and not made easier as there are some updated items but yhe instructions are not updated. It wasnt obvious to kn... See more

Company replied

Rated 5 out of 5 stars

Haven't used my level for a while but back on it now! It does work if you stick with it! Hubby started using the anal probe on his machine after suffering prostatectomy last year in January. Aft... See more

Rated 5 out of 5 stars

I purchased the tight and tone and it has worked a treat. No more stress incontinence. I have been able to ditch the pads. Before i started using this my leaks were getting worse and it was getting... See more

Company replied

Rated 5 out of 5 stars

I bought my Kegel8 in February and have been using it twice a day ever since. The results are fast! I have a rectocele prolapse which I am still working on with the relevant programs. I had lost Sexua... See more

Rated 5 out of 5 stars
Verified

Spoke to Customer Services before purchasing the Kegel8 and she helped me with all my many questions. I was very comforting to know that should I need more help all I had to do was contact them again.... See more

Company replied

Rated 4 out of 5 stars
Verified

The only reason I have given three stars is because I have only used this for for times and need longer to assess my personal experience. However, even though some ladies have felt the written instru... See more

Rated 5 out of 5 stars
Verified

literally used this 4 times and I've noticed a change already. My bladder has been awful since having my baby, She's 3 now and I wished I'd used this sooner. Couldnt walk without a leak, gym classes I... See more

Company replied

Rated 4 out of 5 stars
Verified

Excellent customer service, after a part being faulty new part arrived within two days. Kegel 8 has made a big difference to me after suffering surgery for a prolapse and after three years it had s... See more

Company replied

Rated 5 out of 5 stars
Verified

Best Christmas present to myself!! Was suffering in silence from mild incontinence. Started using kegel 8 alternating programmes 5 and 9 daily. Didnt notice at first but can honestly say bladder floor... See more

Company replied

Rated 5 out of 5 stars
Verified

I am so happy with my Kegel8, I have a none union broken pelvis for over a year now and a dropped bladder and stage 1 dropped pelvic floor. I had been in loads if pressure pain and nerve pain and aft... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing Kegel8 ultra 20. I would definitely recommend it to every lady! I have used it only 4 days twice a day and it's absolutely amazing result! After a difficult labour I felt a bit loose down ther... See more

Company replied

Rated 5 out of 5 stars
Verified

This little machine has totally changed my life in such a short period of time. I can notice a difference to my pelvic floor already after just 6 weeks of regular use, not always everyday use but at... See more

Company replied

Rated 5 out of 5 stars
Verified

It's early days, only had my Kegel8 just over a week but after using it twice a day can honestly say that I have noticed a big improvement. My pelvic muscles are tighter and feel as if I have more... See more

Company replied

Rated 5 out of 5 stars
Verified

After four weeks, I seem to be going in the right direction. My problem was very lax vaginal walls (anterior and posterior) and urge incontinence. I started at only 15 MAs but have now progressed to... See more

Company replied

Rated 5 out of 5 stars

Decided to buy the kegal 8 to improve bladder control, and frequency! After 2 children both by vaginal delivery I have struggled with slight leaking whilst coughing sneezing and jumping etc! As I was... See more

Rated 5 out of 5 stars
Verified

I've use daily these type of machine years ago and it did work for urge incontinence. I've had to use it again and now on the kegs 8 and already I have noticed a difference after a moth. I find I'm... See more

Rated 5 out of 5 stars
Verified

I have purchased Kegel8 equipment before, the exercises are ongoing. I had a gap in using the equipment and back to square one. Within the first week I noticed an improvement which I was thrilled abou... See more

Rated 5 out of 5 stars
Verified

I have had my Kegel8 ultra 20 for just under 3 weeks and i can feel a difference already. I had a hysterectomy last year and now have developed a mild rectocele.. When I discovered this I felt depre... See more

Company replied

Rated 5 out of 5 stars
Verified

It’s just been about 2 weeks of using it i can definitely Say that it has helped with the urine leakages as i no longer have any wet underpants I purchased this item for sexual sensation problem so... See more

Company replied

Rated 5 out of 5 stars
Verified

Very impressed by my results with the Kegel 8 Tight&Tone. I am childless, no health or specific issues. I just wanted to see whether it could improve sensation... I have only used it intermitte... See more

Company replied

Rated 5 out of 5 stars
Verified

I had developed ED four years ago from stress, anxiety, and panic attacks. I didn't think I could perform normally with my wife ever again, that I would have to subject her to my inability to stay h... See more

Company replied

Rated 3 out of 5 stars
Verified

I have been using the tight & tone product daily for two weeks now. It is too early to say, I have not noticed a difference yet. I am hoping this product works as I am in despair with weak pelvic flo... See more

Company replied

Rated 5 out of 5 stars
Verified

Aged 40 Have had 4 vaginal births in 5 years. Had virtually no sensation and suffered from mixed incontinence albeit mild but distressing and embarrassing none the less . Thought I would try kegel8 be... See more

Company replied

Rated 5 out of 5 stars
Verified

So far this devise seems to be working. I purchased it to tighten my vagina after having 3 children. I have been using it for about three weeks. I have not had intercourse yet but as far as I can tell... See more

Company replied

Rated 3 out of 5 stars
Verified

I found it difficult to find the right product for my needs and after purchasing tight and tone for urge incontinence I then couldn't work out which programme was appropriate nor could I find any furt... See more

Company replied

Rated 4 out of 5 stars
Verified

I decided to purchase the kegel8 tight and tone ultra after having my daughter 8 months ago as I was having problems doing manual kegel exercises and holding them for very long therefore making hardly... See more

Rated 5 out of 5 stars
Verified

Last April i bought Kegel Ultra 20 cause of a light incotinence and a lack of sensation during sex.I;m 52 and in menopause.I gave birth twice naturally.At the beginning i thought it didnt work for me... See more

Rated 5 out of 5 stars
Verified

I bought Mother Nature model because it was the cheapest one. I didn't wanted to waste money as I didn't really believed it will work. I'm using twice a day, a little over two weeks now and I can s... See more

Company replied

Rated 4 out of 5 stars
Verified

Definitely reduces the tension in my pelvic floor when needed. I love how the intensity can go higher than most Kegal products. I will be letting my Urologist know that they should be offering this pr... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a small prolapsed bladder, probably from the births of my children over 20 years ago. I am now going through the menopause and suddenly found myself with stress incontinence, needing to use the... See more

Rated 5 out of 5 stars
Verified

I've been using the Kegal 8 for a few weeks now & tried a few of the different programs, but mainly, only managed to use it once a day rather than twice. I had stress & urge incontinence, which was d... See more

Company replied

Rated 5 out of 5 stars
Verified

My question sent by email was answered quickly and accurately with care transmitted, even in writing. Dispatch and delivery was expedited as quick as was possible which meant I got it faster and with... See more

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Company details

  1. Health & Medical

About Kegel8

Written by the company

Shop Pelvic Floor Toners
Help and Advice
Contact Us

About Kegel8

Kegel8 provide the UK’s leading clinically proven and medical Pelvic Floor Exercisers that give you the strength to live your life again, in as little as 12 weeks. Developed in the UK by women and men who understand, Kegel8 has 10 years proven success and expertise. Locating your muscles more accurately and giving you control of weak muscles you couldn’t control – Kegel8 is proven with independent reviews sharing real success stories from real people. Our Customer Care Team provide FREE support to help you choose the right Kegel8 for you and then to make sure you see results you need – by phone, live chat or email. And to give you the reassurance you need, we provide a 2-year warranty and a Free Returns policy.

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

Innovative product

I purchased the Kegel8 V for men. I’ve had a slight improvement when using this device. I’m yet to find a real routine in usage; but can see the improvements that could come with regular usage. If pelvic strength is an issue, I would try using the Kegel8.

August 23, 2025
Unprompted review
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Rated 5 out of 5 stars
Verified

I have a mild bladder prolapse (not…

I have a mild bladder prolapse (not protruding out yet) after the birth of my LO 5 years ago and been symptom free until a couple of months ago after I came out of a boot following foot injury. Been feeling heaviness and dragging so decided to try these shorts. They help relieve the feeling of heaviness and dragging.
Customer service is excellent in particular to Fiona who answered my emails in a timely manner.

September 18, 2025
Rated 3 out of 5 stars

Don't last long

Have had two of these, and both have failed after occasional/light use. The second one seems like a software issue that might be resettable, but no response from customer service [EDIT--I later found this in my spam folder, sorry]. Impossible to say if there has been a positive effect. I am looking for alternatives

EDIT 30 sept 2025: The problem is that the screen lights up, but only the "P" button works occasionally. I've tried opening up the case. and found there was a white powder under where the buttons press the switches. Dusting it produced no improvement, think I may try swabbing them with alcohol next.

15 Oct: Have been contacted by customer services who say it is under warrenty and can be returned. I have been a little slow but when I went to create the returns label on Royal Mail, it wouldn't accept my address. Contacted Kegel8 again and they sent a QR code/label to me directly

September 29, 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Hello,
Sorry to hear that you are experiencing an issue with your purchase. This is still under warranty. Please contact us directly, sales@kegel8.co.uk
and we can arrange for this to be returned.
Kind regards, Fiona @Kegel8.

Rated 5 out of 5 stars

Very impressive

I bought Kegel8 Tight and Tone a few months ago and I definitely think there has been an improvement with stronger sensations and better sensitivity.

I’m glad this gadget has been invented - very impressed!

September 27, 2025
Unprompted review
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Rated 1 out of 5 stars

NO AFTER SALES SERVICE WHATSOEVER!!!

NO AFTER SALES SERVICE!!!

I purchased a KEGEL8 earlier this year. Although I always follow the instructions to a T, the unit intermittently cuts itself out, meaning IT IS NOT FIT FOR PURPOSE. I have tried 3 times to contact the Company as instructed on their website. Although they have acknowledged receipt the have failed to contact me any further. My unit is still under guarantee! Without any support from this company, I believe I should contact Trading Standards.

August 10, 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Hello,
I'm sorry to hear that you haven't received a response from us. Unfortunately, I haven't been able to locate your order or contact details from the information I have on here.
Could you please book a call to speak with one of our team, so that we can help resolve this issue. Here's the link for the call booking system, https://www.kegel8.co.uk/pages/book-a-call
This link can also be found at the top of our website.
Kind regards, Fiona.

Rated 5 out of 5 stars
Verified

Very easy to order from website

Very easy to order from website. Prices are reasonable too . I have a prolapse, and I have found that changing my type of probe I use has helped me more than the original one you get when buying the Kegal Ultra8 , advised by a health provider

July 18, 2025
Rated 4 out of 5 stars
Verified

Worth a try

I think this product is a useful addition to my self care routine for the intimate area. For me a couple of times a week before bed seems to suit. Everyone is so different in terms of what their bodies need but I'm pleased to have bought it and to be giving it a try. Well priced and delivery was straight forward.

June 17, 2025
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Rated 1 out of 5 stars

Non Existant Customer Service

While I have no complaints about the product itself, I am extremely disappointed with the customer service experience. My order arrived with missing parts, and I contacted the company via email immediately. After receiving no response, I submitted a query through their website — again no reply. A week later, I followed up again with no success. I then attempted to call today, only to be met with a recorded message stating that the lines are currently closed and to contact them through the website—something I’ve already done multiple times.

At this point Kegel 8, I would appreciate a prompt response in order to resolve the issue

June 16, 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Hello,
I'm sorry to hear that you haven't received a reply. I have checked and can see we responded to your previous email on 6th June. Please check your junk mail as it may have gone there. I have just re-sent the email today for you too.
Kind regards
Fiona.

Rated 3 out of 5 stars

Contacts loosen over time, a weakness

This is my third Kegel8 and I’ve been delighted with the strengthening of the pelvic floor, helping issues with frequency. Each time though, contacts on the wires which enable to unit to function loosen and fail, meaning that the product ceases to function. Kegel8 state that you can purchase replacement wires, but this is very clearly an area of weakness

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Addebito abbonamento non sottoscritto

Buongiorno, mi è stato addebitato un abbonamento da 33,49 € in data odierna. Non ho sottoscritto nessun abbonamento a lungo termine, questo addebito è illecito.
Attendendo lo storno immediato, sull'app non è possibile annullare.

Good morning, I was charged €33.49 subscription on today's date. I have not subscribed to any long term subscription, this charge is illegal.
Waiting for immediate cancellation, on the app it is not possible to cancel.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from the team

Great service from the team. Prompt delivery and answered my questions quickly and efficiently. I do enjoy using the device so far-just bought it and it’s quite easy to use!

May 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Bought a vacuum pump which doesn't…

Bought a vacuum pump which doesn't appear to work. I emailed them and received a reply saying
"Your return request has been received and is now being processed"
That was several weeks ago. I have emailed them since and not received any reply. Their phone lines have been closed so there is no other way of contacting them

May 15, 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Hello Mr strummer,
Sorry to hear that you haven't received our reply to your email. I can see we have responded several times. The responses may be going to your junk mail, so please check there. I have re-sent the response with the return details today for you.
Kind regards
Fiona.

Rated 1 out of 5 stars

Used the Kegal8 after prostrate…

Used the Kegal8 after prostrate removal. After my catheter was removed I only leaked if I coughed sneezed or laughed. I've been using this device for ages and still no improvement. I still pee when I sneeze, laugh & cough.

It also glitches, it would turn its self off now & again and when trying to set the power on the program it only goes up to 10 rather than the 30 I need.

I am 54 years of age and should be healing quicker with this machine.
This product does not work so save your money...

May 7, 2025
Unprompted review
Kegel8 logo

Reply from Kegel8

Hello,
I wish to avoid referencing any personal or specific information on an open forum, so have contacted you directly to help resolve the issue.
Kind regards, Fiona.

Rated 5 out of 5 stars
Verified

Excellent product and service

My question sent by email was answered quickly and accurately with care transmitted, even in writing. Dispatch and delivery was expedited as quick as was possible which meant I got it faster and with less delivery cost as I was visiting the UK for the following weekend. Product is exactly as advertised. Very comfortable to use and having researched what is available, the Kegel8 appealed as the wider part is last to enter which makes it much more useful. Oil channel also works very well.

April 17, 2025
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