This is actually a trustworthy company, including their giveaways. It’s a cool and fun site to receive Japanese items/toys. I’d especially recommend this site for those who have children. It’s a great... See more
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Review summary
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Company details
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Kawaii-fy your life with a box filled with cute things from Japan! ✨ FREE Shipping Worldwide!
Contact info
Replied to 91% of negative reviews
Typically replies within 1 week
Still no box for May or September
Still no box for May or September. Please send them. I've paid and you have not sent the goods. I have had 1 box of 3 and have paid once again. Please send my little girl is so disappointed.

Reply from Kawaii Box
Perfect treat or surprise
I ordered a few months as a birthday present for my niece and she loved it, its the gift that keeps on giving and makes you feel special whenever it arrives. She treasures the permanent little gifts like her noodle bowl and cup among other things. I cant recommend it enough for a little treat or surprise!
Have only heard good things
My partner has bought from Kawaii box a few times and is always presently surprised
I am definitely interested in buying in the future
Great experience!
Fair price for items that are REALLY difficult to come by if you’re outside Japan. Only downside is now I’m craving snacks I don’t have easy access to lol
Good products
We liked some of the items but not all
We liked some of the items but not all. We only got one box.

Reply from Kawaii Box
Absolutely love my box
Absolutely love my box! So excited for my next!
I love the Kawaii Box experience
I love the Kawaii Box experience. they have all the good stuff!!
Great :) my son junior loves Japanese…
Great :) my son junior loves Japanese food
I love it so much!
Very unhappy with my order
Very unhappy with my order. I understand the shipping issue, but it's said "shipped" since August 29th. I've emailed, Facebook Messeged and now sent a message on WhatsApp with no response. I will be filing a dispute with the credit card company.

Reply from Kawaii Box
Paid for 3 months, only 1 box received, no response
I ordered a 3 month Kawaii Box subscription, order KB1347. I only received the first box. The second one was marked as shipped on 1 September, but the tracking still says “Carrier received electronic or paper manifest, but shipment has not yet arrived” since 15 September. The third box was never shipped.
I contacted the company on WhatsApp with all the details, but they have not replied for several days. The communication is terrible and the order has clearly stalled.
I would like either the remaining boxes shipped immediately or a refund for the missing months.

Reply from Kawaii Box
Fabulous
Most of the items are of good quality ⋅ Always comes carefully wrapped
Super fast shipping 🚢 so many kawaii…
Super fast shipping 🚢 so many kawaii items to explore 😍
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