JustAnswer Reviews 112,165

Elizabeth was very patient with me and provided me direction. As a senior citizen, she encouraged me not to feel stupid, which I’ve been beating myself up for. I never would have not checked out all t... See more

Call back was quick, 5 minute wait time at the most. The gentleman I spoke with was knowledgeable, professional, and gave me other avenues to help me as well as discussing the issue with my car, and w... See more

Daniel was extremely knowledgeable, very patient with me, ability to give instructions so that even a non-computer person could perform whatever function he needed. Daniel was kind, considerate and mo... See more

Getting issues entered was easy. Waiting for a tech was a very short wait and I didn't have to repeat everything I Had already entered. He listened and gave me several possibilities to try, from easy... See more

Most of my questions were addressed although not resolved. I told Rajesh that I'd like to cancel my subscription because I really didn't need it, he promised to help take care of it, however, I don't... See more

Dr. Nikko was GREAT! He called back quickly and then calmly evaluated the issue and gave fantastic advice! No emergency vet was available in our area and he was able to guide us through the steps to... See more

She was friendly, knowledgable, empathetic, and kind. I felt so much better after speaking with her as she went into great detail about what symptoms to look our for in our assessment. I learned new t... See more

Dr Bruce was great. I thought I possibly killed my dog by accidentally giving her too much of a medication. He told me she'd be OK and I was able to sleep that night. My baby was right as rain in the... See more

It was nice to be able to ask a question of a professional. However, before taking the car for a repair on the problem identified (door lock actuator), I stopped to think. I wondered if the battery co... See more

Jess was fantastic in every way. The fix was complicated and my knowledge of how the technology works is very limited. Jess was kind, respectful, and very, very patient. He worked with me for 2 straig... See more

Quick online vet help to determine if I needed to rush my cat for immediate, middle-of-the-night care or if she could wait until morning. Comforted worries about symptoms and plan of action

Mr. Singh stayed with me as we worked through several different possible solutions and was very encouraging, positive and patient with me. His explanations were simple and clear enough for me as a pe... See more

Early morning I was given sound advice. Probably same that I would have received at emergency. Next time I may call sooner instead trying to wait it out. Pipin is feeling much better. Thanks for you... See more

DShaper, law expert, was instrumental in guiding me through a sticky legal situation. He gave me step by step guidance and was very supportive. He went above and beyond. I highly recommend him to anyo... See more

Vet confirmed our pet was safe. We dropped a piece of bite size Halloween candy and our Boston Terrier ate it immediately. Lot of stuff on internet about not giving your pet chocolate. However, thi... See more

Absolutely amazing phone call. She took the time to let me speak and get my thoughts out and the provided her insight into it with her own experience. gave a proper recommendation and made me feel a l... See more

The technician was very patient. My phone is set to turn off the ringer after 9pm and I didn’t realize he had tried to call. Luckily he left a voicemail so I was able to set up my phone to show the... See more

The depth and expertise of the expert who responds is excellent. The lawyer assigned to answer my question was so very accurate and understood all the different aspects of my situation. Pin point ont... See more

This service is awesome! Sometimes you just need some information to steer you in the right direction and the folks on JustAnswer are perfect for that! I like that I can ask a question and get a in-de... See more

Our home computer had been hacked and we were at our wit's end. Response from your company was immediate, the technician was very professional, knowledgeable, courteous, and patient with 2 Senior cus... See more

The fact that she was compassionate, about my situation! It wasn’t just about the situation and the legality of it? She treated me like a person, not just a case! Her information was so helpful! I had... See more

Very wonderful, caring advice. I was a bit skeptical but decided to give it a try. The vet gave me their honest advice and reconfirmed my next steps to help get some definitive answers about my kitten... See more

I needed obscure information about renewing my Texas drivers license. An attorney, Mr. Shaper got all the info I needed in minutes. Whereas TX DPS could not connect me with a live person.

I was surprised by the 55$ fee. and would have appriciated you being more upfront about the price. I thought it was 5$- at least that was what I read. Unfortunately after reading that, i did not con... See more

We had a poison issue with our dog and we were provided very helpful information which helped him. Our dog is doing much better today and we’re very grateful for the help we got last night.

We have 2 indoor cats and I recently lost my job. The nearest vet is pretty expensive and we needed to address our problem quickly. Bethany addressed our concern, recommended treatment and we are fu... See more

The Agent was very professional and clear in response to my questions with his answers to my questions and very patient. He did not resolve my problem but he pointed me in the right direction. I thin... See more

My 8 lb chihuahua ate a magnesium capsule I accidently dropped. Dr. Brazzel (sp?) contacted me in a matter of minutes after I signed up and asked more questions. After he said she did not take a toxic... See more

The veterinarian helping me with my dog was able to give me peace of mind and give me very thorough instruction. While I still need to monitor my dog, speaking with a vet online may have saved me hund... See more

A stellar service with seasoned experts that offers reasurrance that as a consumer, that you matter and that they really care about your concerns. EXCELLENT JOB WELL DONE!!

Their pre-answer helper responded immediately. That sent me to the answer expert, who responded immediately and had tons of great options to fix my problem. He kept responding to my challenges with ev... See more

Efficiency in getting me in touch with the Veterinarian . Vet was very informative and very helpful. He showed concern for me as well as my dog and made sure that I understood his directions.

The mechanic told me how to fix my problem and he explained about factory default safety features that will correct themselves. My stress was evaporated and I was able to complete project easily and h... See more

Dr Nikko was VERY helpful and knowlegable! His care and attention to detail is amazing! He really put my mind at ease and made me not feel too guilty for my pups predicament!

E-Mail technician 10/09/25 was very patient with me I couldn’t understand the problem. I needed to get the MAC address in to confirm the equipment and myself. Once that was confirmed I was able to c... See more

My Tech, Tarun, was the most forthcoming CSR I think I've probably ever encountered. Such a personal concern, and attention to detail. I would give him 10 stars if I could. Thank you sir! I'll be in t... See more

Mike provided a solution which was not covered by the O&M manual. It was an easy fix to my problem. Too bad the manual didn’t include this solution. Also, Mike was very knowledgeable and explained... See more

Quick responses, helpful advice on identifying the nature of the problem with my Breville coffee machine. Able to narrow down to a likely problem and have booked the machine for service/repair.

Brayton, the IT tech, tried multiple times to get through to me, but my cell did not allow. However, he kept at the work and eventually was able to get me the information I asked for. He emailed me la... See more

Great customer service, above & beyond your expertise on my situation. I have more information & questions though, because the “seller” emails me a couple of hours ago.

I am an older senior citizen and I didn't realize that were several ways to find a resolution to my problem, but the representative was very nice and very patient! She was able help hopefully solve m... See more

Tech was very thorough. Diagnosed my issue immediately. Sent me strp-by-step directions on how to make the necessary changes on my phone.

Bethany is awesome. She’s very knowledgeable and gave clear, concise advice with good education. I couldn’t be more pleased with her.

My dog Luna ingested drywall spackle. Dr. Scott provided answers and helped ease my worry. He was very thorough and responded quickly. Luna is doing great!

My concerns were addressed quickly and sounded like knowledge. I was very satisfied, will use your service again 😎 J Tickal

Great starting point and good information that works with my strategy. Appreciate this service very much. Thank you

Kitten Rescued Our son rescued a kitten that was in the middle of the road. When we took her to the vet hospital, they agreed that she looked about 3 months old. She has since had all her shots e... See more

The expert correctly identified the region of Africa from which instrument I was interested in was from. I did not state that in my question. I believe because of the uniqueness of the instrument that... See more

I could tell the veterinarian was very experienced and informative, they simply eased my mind even in the middle of the night. My dog is already doing better

The doctor started out, making me very comfortable. When he start explaining everything, my stress level went completely down. Explain what was wrong with my cat and explained and experience he had ha... See more