Jones Homes UK Reviews 363

Ben and Martin are both friendly guys who took time to explain each phase of the works they'd be undertaking when replacing our ensuite shower tray. They also showed respect for our home by working v... See more

Lyndsey was very helpful. We have a brand new house and completeted a snagging list with Lyndsey. A very attentive Martin came yesterday to carry out some of the snagging list. He was not suppli... See more

Ive been in my home around 4 months now... so far my experience has been positive and pleasant..the staff have been extremely helpful and friendly towards me from the outset and continue to be so...th... See more

The whole experience from start to finish with karen and Nicole has been amazing, they are so friendly and professional,they really do know their stuff ,we have been made to feel special throughout... See more

The whole experience has been àmazing from start to finish. Nothing has been too much trouble in making our move as stress free as possible. Many thanks to Karen and Nicole from the sales team an... See more

Ben Marriott came and fixed some stuff for us. Nothing particularly major but turned up with a smile on his face and sorted our stuff out within an hour or so. Nothing seemed to faze him. He identifie... See more

Whilst the builders have left us more snags than I can count… the customer care team are absolutely fantastic. Ben and Martin are the dream team and I feel so happy to have them here knowing they will... See more

Ben & Martin are a credit to Jones Homes. They are friendly, hardworking & both go above and beyond. Each time they have carried out work on my plot they have done an excellent job! I’ve had a new bui... See more

We love our new Jones home. The process from initial enquiry to moving in was very smooth and professional. The sales and construction team were most helpful solving all our queries and very minor sna... See more

From start to finish, Jones homes have worked hard to ensure the process was as easy as possible and always have responded positively to any questions or things that needed doing. Nothing was too much... See more

Myself and my partner had a great experience from buying from jones homes. The staff was so helpful and really made our first experience very reassuring and easy, staff helped with extras we was choos... See more

We recently moved into our new home in the Sunfield Development Wilmslow. Julie has been supportive throughout the whole purchasing process providing regular updates. Completion day went smoothl... See more

Ben arrived on time he was pleasant and polite. He knew what he had to do and was patient with me while I was explaining what the problem was. He explained what he was doing and why. He was respectful... See more

Incredible service and incredible home. Having recently been let down by another well known national house builder, it’s been an amazing experience from start to finish with Jones Homes. Staff have be... See more

Excellent Customer Service! From our initial enquiry to moving in day, the process was very smooth and professional and we were informed of every step. Special thanks to Karen, Nicole, Jeff and Paul.... See more

I contacted Sharon Pike Customer services regarding a faulty window on the property I had owned over 2 years. She answered my email straight away and by the next day the window company had booked an a... See more

Great experience with Jeff from the sales office, he was supported by several colleagues. The property is lovely, we have only been in our new home for 10 days but are very pleased so far. We saw the... See more

We purchased our house at Cavendish Grange over a year ago. We found the whole sales process very professional and efficient and used a Conveyancer recommended by Jones Homes who proved to be very... See more

We have really enjoyed our experience so far with Gail. She has been very helpful and made us feel very comfortable. We have been to a number of new build companies some who were good but some who... See more

Open in giving information. From Day 1 the process is explained. You receive updates every 2 weeks. If there is any obstacles they inform you. The house is well built finishing is great and c... See more

Exceptional experience in buying a new home. From the first moment we approached the sales office to enquire about our new home to the post-sale assistance, everything has been great in terms of cust... See more

I have just completed on a new Jones Home at the Sunfield Development Handforth. Julie in Sales has been a constant support and has made what can be a stressful experience seamless! Her advice and h... See more

The experience was great by meeting Gail. She went into great depth about the properties available She gave us time to look at each individual property at our own pace. She was very professional and... See more

Thank you to the whole team for ensuring our move has been such a positive experience. We are delighted with the house, and are impressed with all members of the Jones team. Particular praise must go... See more

Our recent move into a Jones Homes Banbury has been relatively stress free. When we have had an issue the site manager has listened to us, taken a look and then made any necessary changes. Liam has be... See more

The Jones Homes sales and site teams, and especially Julie, were excellent in supporting my house move, which took a very long time to complete. My new house was prepared beautifully and the welcome a... See more

Ben M (Customer care) came to correct a misaligned window that had been installed incorrectly by the window contractor. Ben came on time at the agreed date first thing, talked us through the work t... See more

Staff have been more than helpful kind supportive and nothing is too much trouble. Thank you Jacquie Keith and Ian , even plumber Tom. Customer service is just fantastic. Thank you for making my expe... See more

Lovely properties. Great builder, very helpful with any issues that need to be resolved and dealt with quickly once raised. All workers very respectful if needing to enter your property and leave thin... See more

I’ve recently purchased my home in the Sunfield Estate in Wilmslow. From start to finish, Julie was absolutely incredible. Being a teacher means that talking during the school day is virtually impos... See more

We have lived in our Jones Home for 6 months and are generally very pleased with it. Yes there have been snags which have been seen to but nothing major. We have found the sales staff and site peo... See more

David Gibson was the sales advisor working on Saturday when we went to have look around. We fell in love with the show home style of house, we spoke with David and he was not pushy with us, he wanted... See more

Had a brilliant experience so far with Jones homes at Harthill. Sandra Wakefield has been really professional, squeezed us in twice at the last moment and given us some sound advice, accommodating... See more

We had a lot of repairs/snags to get completed and the Jones Homes Team were very responsive and committed to getting their tradesmen to our property in order to rectify all issues. We felt very supp... See more

Jones homes are a professional developer. I love their new home’s design - you can see the quality build over some of the other developers. Like any new home you will get snagging issues... See more

Wentworth view, Thorpe hesley. Simon, customer care operative. 5 star customer service care, arrived on time, very courteous of my home, professional and helpful. Got the jobs done! Genuinely car... See more

The communication between the sellers and us was very good. Jackie and Sandra (Rotherham) were very professional and they made sure everything was good for us. The house itself was build to an excelle... See more

Moved into our new Jones home in December 2024. A big shout out to Julie Roberts in the sales office at Sunfield. She was a great help regarding the sales process and also giving us great advice whe... See more

Can’t praise the sales and site team highly enough. Nothing but professional and helpful throughout our purchase. The specification is like nothing else in the area. The show homes look wonder... See more

Would definitely use again.Gav the main worker building my wet room was great nothing was too much trouble and any problems were soon sorted Thank you to the associated network of other workers on the... See more

The experience has been exceptional from start to finish. The team was incredibly patient, guiding us through every step of the process and helping us navigate any barriers that we faced along the... See more

Smooth process from dealing with the sales representatives to signing on the dotted line. Jeff and Karen from Minster were helpful all the way through the journey. Would recommend Jones home The... See more

Couldn’t ask for more. The house is beautiful with quality contemporary features throughout. There are of course a few snags, as is expected, that are being dealt with promptly and with consideration.... See more

Recently purchased a house at Hade Edge The Heather View development. The Heather view sales team, site manager and customer after care team are excellent. They are all very professiona... See more

Great service. We are really pleased with the excellent service Sandra has given us so far in our home buying journey, she is always really professional and friendly and explains the process of buyin... See more

Excellent from day 1 so happy with our decision to move to a Jones home . The service and quality of the homes are excellent! Sandra also needs a mention as she looked after us and our every need. Tha... See more

We recently purchased a home at the Sunfield site by Jones Homes, and the whole experience has been nothing short of brilliant. From our very first visit, Julie, the sales executive, stoo... See more

We decided to purchase a Jones Home after we had viewed many different homes and developments within the surrounding area of Eggborough, selby and Snaith. Without a doubt Jones Homes are the... See more

We have recently purchased a Jones Home and are looking forward to completion in the next few weeks. Julie at Sunfield Wilmslow has been a tremendous support during the whole process. She pr... See more