The lady at the call center was so kind and professional that it was a pleasure speaking with her.

I didn't realize I was using this service, but it was awesome. I wanted to get a few bids on my roof and wound up with 5 and all were good and professional people giving me their honest comments. Though the contract wasn't awarded to those recommended, I would use this service for future projects to get bids or comments for one and for two, everyone was professional when I let them know who I awarded the project to. No slander or anything of that sort. I appreciated that.

Super disappointed in their Customer Service. Once you close on the property expect no updates, crappy service and belittling from the employees. We have tried for months to get a three page document of items fixed. It's like they try to find ways to not help you or do right by their work. I am currently working with some news networks to see if we can get a story published to warn others. Do not buy DR Horton.

We built a new home with M/I Homes in the Lakeshore Parkway area of Saint Michael, MN. While the process initially appeared smooth, we quickly encountered multiple issues during construction. Many of these were brushed off or met with misleading explanations, despite seeing identical models built differently elsewhere.

At roughly six months in, we had about half a dozen one-year warranty issues. Several required multiple visits to fix—often because the builder sends unqualified subcontractors, leading to repeated disruptions. Repairs are only scheduled during weekday business hours, which is inconvenient for homeowners.

The warranty manager frequently mishandles scheduling, with contractors arriving unannounced, missing appointments, or not showing up at all. New homes naturally come with some issues, but M/I Homes’ warranty process is disorganized, frustrating, and lacks accountability. They appear more focused on downplaying or avoiding responsibility than addressing the root cause of problems. This approach not only erodes customer trust but also damages their brand reputation.

I would caution future buyers to carefully consider their warranty service experience before committing.

If I could give 0 stars I would. When I tell you I dispise  Lennar, I dispise  them. I moved in a newly built  neighborhood  8 years ago, got my newly  built  home and the number of problems between  then and now is a disgrace. I advise  if you are doing  new building,  get your own inspection  done.. it may cost you more, but do it. We are now doing siding repairs because Lennar forgot  to put the flashing between  the roof and the side of the house causing the water to run in between  the beems/panels and leak through my windows into the house when it rains. It took us sometime  to get it done as we did not have the funds.. when we finally got the repair and they sent a picture  of what they saw this infuriated  me because  this is the 2nd no flashing  issue with this same house.   How are they passing these inspections??  Anyway.. do Not go anywhere  Lennar is building.  You will regret it.. ( Also, a number of other folks in my subdivision has issues as well) 

I must express my deep frustration with your response. It is clear that you have not understood my concerns at all. I am outraged by the poor and incompetent service I have received.

One of the most basic services that cannot be overlooked is the ability to cook in the property, yet even the kitchen hood does not function. This is unacceptable.

I deeply regret hiring this contractor. I needed help of a private inspector to check my house. Otherwise I wouldn't have known that I had gas leaks, broken trusses, cracked tiles, and almost no insulation. I've also heard that they had retaliated on private inspectors for showing building defects. I highly discourage anybody from even thinking about hiring what I would call criminals. I also hope they get their building license revoked as soon as possible.

GJ built two houses for us and a few months after completion one of our houses was completely flooded. This was due to the plumber not crimping the upstairs bath pipe and the builder and plumber not pressure testing the bath. The plumber also didn’t do the storm water piping correctly so our sub division was rejected by council. They made a huge mess of our garden and grass when correcting the storm water piping.
The saddest part is we built two houses, they promised us a particular product, the house is brand new and is then ruined by a flood they caused.  GJ offer us nothing not even an apology and throw their plumber under the bus. The plumber that works for their company.

Its not good enough to not deliver on the product you pay for which they ruin without fixing it.
GJ have not made any attempts to address this issue at all. Its been a terrible experience that GJ could be that negligent.


Do not buy a home by this builder!! They do not back their subpar work. If they do respond to an issue, they will ghost you after they come out to check on the issue. Most unprofessional company I have ever come across. I'd give a zero stars if I could.

I have had an awful time getting support for issues with the house. It is problem after problem and no one gets back to me or tries to help at all.

I don't need this, I should have bought from Lennar.

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Best in Home Builder

Companies(186)

Recently reviewed companies

Home Nation

BuildZoom

Drhorton

M/I Homes

Lennar

viacelere.com

taylormorrison.com

G.J. Gardner Homes

Woodsidehomes

Rauschcolemanhomes.com

Newest companies

Arch Design & Build

Maya Construction Group

Woodsidehomes

Terravest

Indus Oak Homes

Kingdavidhomebuilders

Dhomemantra

Kandkone

Home Nation

Blockhost

Related categories

Acoustical Consultant

Air Conditioning Contractor

Asphalt Contractor

Building Consultant

Building Firm

Companies
(186)