HI Tec Reviews 114

Order some boots which unfortunately did not fit. Refund was processed quickly. Had to pay for delivery and then return postage so am nearly £10 out of pocket with nothing to show for it. Would not use again for this reason.

Very poor customer service
I purchased a pair of trainers, the wrong size was in the box ! It took days and two emails to get a response, then I had to prove I had the wrong size by uploading photos of the size on the sole, size on the box and the invoice !! When I complained at this I was told they would not issue refund until they had this proof, I stated I did not want a refund but a replacement, only to be told that wasn’t possible I would have to reorder and pay again presumably before the refund arrived which of course had to be chased up too and I’m assuming they won’t refund the postage despite none of this being my fault ! I’ll be purchasing a replacement elsewhere, poor show HiTec …..to be avoided

I fell in love with the Catalina II Trail in pink, orange, & teal. The colors are fabulous! They are well cushioned, with good arch support [I have a high arch]. They grip well & stabilize on lateral movement [tennis]. My feet feel downright spoiled! With these shoes, so do I. Have a swell day!

I bought from Hi-Tec web a pair of woman hiking waterproof boots..the only problem is they are not waterproof!! Third time on my feet, walked around the park with my dogs and they started to leak! No tears or holes! I contacted Hi-Tec but unfortunately not got any answer.
Better spend the money on something else.
UPDATE: the customer service have finally been intouch - but the experience was below poor! They will do everything just to not take responsibility for the product.Literally the company knows that it's selling cheap stuff with misleading descriptions. In this case woman fuse trail boots are definitely not waterproof. The material is the kind of "plastic" that make your feet sweat and boil in the warmer weather.. and totally soaked in the rain!

Called Hi-Tech and asked if they can replace an under mount sink. They said Yes.. had Tech come who said they can replace pipes but to call Entrusted to replace sink. Entrusted says job was too small to call their handyman Danny at 561-2-5-4321. I called left 3 vm’s no return call. I would definitely not suggest dealing with HiTech bc if they give this type of service to new customers to gain their business how would you expect them to handle you if you are a customer?

ABSOLUTELY SHOCKING COMPANY.
WELLINGTON BOOTS SPLIT AT THE BACK. WOULDN'T EVEN DISCUSS A REFUND.
ANOTHER CUSTOMER THEY HAVE LOST.
DO NOT USE THIS COMPANY.
CHEAP MASS PRODUCED RUBBISH.

I wore these boots daily and after 6 weeks the soles of the right shoe came unglued from the upper material. I had bought some shoe inserts to make them more comfortable but that didn't even help with the hard plastic of the soles. There are better boots out there for a little bit more that are made better with better materials. I will definitely not buy high-tech boots again!

HI TEC MULTITERRA AERO. Hiking / Walking Trainers.

I bought a pair of these for a trip to Pompeii. They lasted less than a day before the soles parted company with the uppers on both shoes. Abysmal quality.

I have bought Hi-tec ‘squash’ shoes for years and would swear by them but these ‘shoes’ should be avoided at all costs as they are not fit for purpose.

Horrible, bought a pair of these boots, started falling apart in weeks! Stay away!

I have been a great fan of hy tek walking boots for years but I have had to buy 4 pairs in the last few months as the sole has detached from the boot at the toe on all of them there quality is now so poor I am not purchasing anymore and I do not recommend anyone else does either

Upper part of the shoe starts peeling away from the sole, in less than 6 months.

I bought a pair of shoes from in March. The pair were super good to walk in and the waterproof was working. Though after two weeks they started falling apart. Holes starting to appear, the shoelace holders fell out and the inside sole started to tear. All happened within a month. I worth them multiple times asking regarding this just seeking information but have not received any response.
Now the shoes are completely done. Too many things are broken on them to use anymore.
This pair of shoes was super good for walking, but the quality was very rubbish.

Third pair of Hi-Tec Quadra I've had... first pair the glue bonding the soles to the shoes failed. Second pair after about six months the insides of the soles just fell apart, it was like walking on a bare foot shoe with random rubble in. Third pair it looks like one of the side panel stiffeners has either broken or was mis-cut and the leather has worn a hole. Maybe I am a sucker for buying two more after the soles fell off, trouble is when they are new they are so so comfortable. But they don't last, from three different failure modes, so it's not something I do to them, it's inconsistent bad build quality.

Well I emailed the company and they don't respond to me... That's surprising.. bought a pair of your shoes for $95 lasted me 3 months just walking in them.. that's horrible...Shoe came unglued just walking in them... I actually recommended it to my friend of mine that walks his dog.. embarrassing.. that's not a way to do business

I purchased a pair of Summit Women's Walking Boots some 7mths ago They almost immediately developed a fault. Every time I take a step the right boot makes a cracking noise. I suspect the Shank is loose/broken. I contacted their Customer Care to be informed they will not accept returns and I will have to take them back to the shop I purchased them from. When I explained it had since closed down they basically said hard luck. Never buy anything from this useless company again.

I only had the shoes on for 30min and my feet where in double the pain I have had with my worn out shoes, that is when I tried to get a refund form the shop the same day they refused to do so. The shoes are in the same condition I bought them and I am upset with the sales assistant whom sold it to me. I have no use for shoes that won't last a month at best and the price is not worth the shoes quality and wasting money. Pep stores can get me 2 pairs of shoes for the price of 1 Hi-Tech shoe price for the same quality.

Rubbish quality. I bought these Hi Tec Altitude VI boots to replace 30 year old Scarpa boots and they didn’t last 30 weeks haha. The leather has split and fractured all around the sides where the boot flexes as you walk. The sales pitch mentions durability but that must refer to the company’s ability to stay in business selling such poor quality products. These are easily the lowest quality footwear I have ever owned and they were well over $200.

I have had a pair of his tec pioneer waterproof boots for a few years BUT they have only been used 5 or 6 times.
I am currently in Sri Lanka and they have fallen apart.
The left boot sole has detached from from the upper from the toe to the ball of the foot. The right boot has split and showing signs that the sole is about to also detach from the uppers.
They look the part but are actually rubbish

Purchased a pair of Storm waterproof boots in a sale (direct from Hi-Tec) after using them many times. Reviewed the boots as 4 star after purchase (slightly snug over toes). Unfortunately leaked after very little wear. Hi-tec would not replace, only refund even though they had exact pair in stock (probably because I bought them in a sale). I bought two other pairs of footwear after I purchased these boots but will not be using hi-Tec again!

Purchased a pair of Hi Tec waterproof walking boots less than two months old and the surface is cracking. Such a shame as they looked good were comfortable but sadly not fit for purpose.