Excellent and friendly staff with a smile to greet you.I have been a loyal customer for many years and the room spray are divine and I have a spare one always.This year I brought a few at the flower s... See more
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Verified
Have been a customer of Heyland & Whittle for a few years now after discovering them at a craft fair. Absolutely beautiful products which have always been gratefully received when giving as presents.... See more
Company replied
Verified
Love the sleep easy room spray. Such a good aroma and the bamboo Reeds freshener in the same range is just gorgeous! Ordered some scented room sachets of different fragrances which were all disappoi... See more
Company replied
Verified
Great service and great products, lovely soap and delicious room scents. I bought the uncut soap to use in my holiday rental in an effort to reduce packaging and plastic. I am now able to give eve... See more
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Company details
Written by the company
Since setting up our family run business in a barn on a farm in Surrey back in 2003, we have taken our customers on a fragrant journey of discovery. We believe that nature knows best and understand that what we do - including in our soaps and home fragrances - is as important as what we don’t do! This has been and continues to be our guide. First and foremost, we all love flowers and herbs! Our gloriously fragrant Heyland & Whittle artisan soaps and home fragrances are inspired by the many scents found in nature. Bring the outside in, whatever the season, and fill your homes with your favourite aromas. Uplifting, energising, relaxing, comforting – the choice is yours and we can help you to find your favourites. We know you want to shop with confidence. Our 100% natural body and bath products are made the traditional way. Our handmade soaps are made with natural ingredients - such as olive oil, essential oils, herbs, spices and pure colourants, like madder root and turmeric. We've taken great care to exclude 'nasties' such as parabens and sulphates. And so this means that every skin type and sensitivity is cared for. We also know that you are looking to shop more sustainably for the good of the planet as well as friends and families. To this end our new Eco Collection of reed diffusers, hand-poured candles and Palm Oil-Free soaps set high standards in eco-friendly design with recycled glass, 100% recycled card and 100% recyclable packaging. These are the same standards that we set ourselves as a business. We hope that our care makes shopping with a clear conscience a given. Gifting is never easy – finding that perfect present for a birthday, a love token or a thoughtful thank you. We hope our gift guide, packed with gorgeous gifts, will ease your gifting challenges for those very important people. And our seamless door to door delivery options will certainly make your life easier. We can even pop in a card with a special message for you. Thank you for joining our community and the journey we're on together, and we hope to see more of you. Do get in touch with your thoughts and ideas – we always love hearing from you. The Heyland & Whittle Team
Contact info
1 Crompton Way, RH10 9QR, Crawley, United Kingdom
- 01293 525825
- customerservices@heylandandwhittle.co.uk
- www.heylandandwhittle.co.uk
4.7
Excellent
771 reviews
Verified
Reply from Heyland & Whittle Ltd
Thank you for your great feedback Jane, we are so happy we can get out beautiful products all over the world. Enjoy!
Take care
Best wishes
Sharon :)
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Verified
Reply from Heyland & Whittle Ltd
Thank you for your lovely comments Crimble, we love a happy customer. Enjoy the long weekend.
Best wishes
Sharon :)
Verified
Recommeded
Easy ordering, arrived quickly and well packaged. Already knew hubby liked the scent. All good, would buy again.
May 24, 2022
Reply from Heyland & Whittle Ltd
Thank you for your lovely comments Miss HB, we really appreciate you and all of our lovely customers.
Take care
Best wishes
Sharon :)
Verified
Incredibly high quality products and…
Incredibly high quality products and such amazing people behind the brand too. Highly recommend!
May 21, 2022
Reply from Heyland & Whittle Ltd
Elizabeth, Thank you so much for your amazing comments about the products and staff, that has made our day. We really appreciate all of our wonderful customers.
Take care
Best wishes
Sharon :)
Verified
Excellent soaps
Excellent soaps, efficient delivery. Will be looking forward to choosing more
May 20, 2022
Reply from Heyland & Whittle Ltd
HI Kate, Thank you for leaving us some great feedback, we really appreciate it. All the soaps are gorgeous and we all love them here too. Enjoy!
Take care
Best wishes
Sharon :)
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Verified
Hope and Glory
Heyland and Whittle produce rather nice, eco friendly and sustainable diffusers. I was also sent a small sample of their soap in the 'Hope & Glory' range' with my diffuser. It was immaculately packaged in red, white and blue.
I can recommend both products.
May 14, 2022
Reply from Heyland & Whittle Ltd
Thank you Helen your feedback is truly appreciated. We all love the Hope & Glory range especially the soap, I am a big fan. Enjoy!
Tale care
Best wishes
Sharon :)
Verified
Bought this at Chelsea flower show and…
Bought this at Chelsea flower show and wanted refill. The most beautiful scent ever! Shame about the excess packaging else it would have been five stars.
May 10, 2022
Reply from Heyland & Whittle Ltd
Thank you for your feedback Chis, we really appreciate your comments. As for the packaging this is all from completely recycled materials that can be recycled and due to certain items we need to make sure they are secure so we do not get breakages. Hopefully you can get back to the Chelsea flower show this year too?
Take care
Best wishes
Sharon :)
Verified
I find your products wonderful
I find your products wonderful. Luxurious quality to soaps which have a lovely smell. All natural too.
May 10, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us great feedback Mrs Hamilton, we really appreciate you taking the time to do so. We totally agree the soaps are amazing
Take care
Best wishes
Sharon :)
Verified
Great service
Easy to order; kept me well informed of progress; delivered promptly and as promised
May 8, 2022
Reply from Heyland & Whittle Ltd
Thank you for the feedback Phil, we really appreciate your custom.
Take care
Best wishes
Sharon :)
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Verified
Fantastic service
Fantastic service. Order arrived under 24 hours later. Well packaged. My only complaint is it looks like my favourite bergamot and fern is being discontinued.
May 6, 2022
Reply from Heyland & Whittle Ltd
HI Jamie, Thank you for the feedback. This isn't being discontinued completely, this is now part of our classic range. It is available in Diffusers, Candles, Refills and Room sprays. https://heylandandwhittle.co.uk/collections/reed-diffusers/products/classic-bergamot-fern-reed-diffuser-100ml
I hope this helps?
Best wishes
Sharon :)
Verified
Excellent service as ever
Excellent service as ever. Lovely products. Great personal service.
May 5, 2022
Reply from Heyland & Whittle Ltd
Thank you Anne, we really appreciate all of our lovely customers and will do all we can to make the shopping experience great.
Enjoy your goodies.
Take care
Best wishes
Sharon :)
Verified
Excellent service and product
Excellent service and product. Always go the extra mile and put a small freebie in with the order.
May 4, 2022
Reply from Heyland & Whittle Ltd
Thank you for the amazing feedback Jenny, we really appreciate you taking the time to leave them for us and for your custom.
Take care
Best wishes
Sharon :)
Verified
Reply from Heyland & Whittle Ltd
Hi Rod, Thank you for your feedback. We totally agree they linger in the air for quite a long time. Enjoy!
Take care
Best wishes
Sharon :)
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Verified
Reply from Heyland & Whittle Ltd
That's what we love to hear Anna, Thank you so much.
Take care
Best wishes
Sharon :)
Verified
Excellent service
Ordered and delivered quickly, well packed. I had a problem that was dealt with helpfully and efficiently.
April 30, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us lovely feedback Shirley, we really appreciate it.
Take care
Best wishes
Sharon :)
Verified
Reply from Heyland & Whittle Ltd
Wow Jacqueline Thank you so much for your great comments. We truly appreciate you and your custom.
Take care
Best wishes Sharon :) x
Verified
These soaps are a real treat
April 28, 2022
Reply from Heyland & Whittle Ltd
Thank you for your lovely comments Graham, we really appreciate your custom.
Take care
Best wishes
Sharon :)
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Verified
An excellent purchasing experience
An excellent purchasing experience. Easy to purchase online and a good, quick delivery service. I was very pleased with the products which I bought.
April 28, 2022
Reply from Heyland & Whittle Ltd
Hi Barbara, Thank you for taking the time to leave us amazing feedback, we appreciate all of our lovely customers.
Take care
Best wishes
Sharon :)
Verified
Lovely present and received perfectly
April 26, 2022
Reply from Heyland & Whittle Ltd
Thank you Rosie, your feedback is truly appreciated.
Take care
Best wishes
Sharon :)
Verified
Clementine and Prosecco diffuser refill
This was sent as a gift to my daughter and she was very pleased with it.
She said it was a huge bottle, so obviously good value.
Service was quick and efficient.
April 23, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us great feedback Carole and pleased to hear your daughter was happy too.
Take care
Best wishes
Sharon :)
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