HeritageOfScotland.com Reviews 12,630

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the quality and value of the items purchased. Consumers appreciate the ease of use of the website and the quick delivery service. People also highlight the exceptional price point of the products. Consumers express high satisfaction with their orders and the products they receive. Reviewers consistently praise the company's delivery service. Customers appreciate the wide selection of quality products and find new reasons to buy from the business.

Based on these reviews

Rated 5 out of 5 stars
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web sight very easy to use , even for people who are not computor knowledge bit like myself so easy straight forward , items were delivered within 2 days , tracking was easy to follow also abssolutley... See more

Rated 5 out of 5 stars
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Found clan ranald lap blankets for family christmas gifts after our recent visit to scotland. Great quality and price and saved us dragging them home in luggage. Score!! All round. Quick shopping and... See more

Rated 5 out of 5 stars

my cursed child book came today ,the book that followed set 19 years after Voldemorts defeat at the battle of Hogwarts there . I worship ,Harry Potter , my loved one loves the glasses case . I look f... See more

Rated 5 out of 5 stars
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Ordered four wool throws offered at an exceptional price point - they are lovely, thick & soft, and far better than I expected. Additionally, they shipped to upstate New York from the UK within one w... See more

Rated 4 out of 5 stars
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item ordered looks well made, arrived in good time & delivery advices received throughout. However goods not in any bag or wrapping, just thrown loose into brown mailing bag! Bought as present so wait... See more

Rated 5 out of 5 stars
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Top quality items have purchased many times . Great service and well packed and fast delivery thanks again

Rated 5 out of 5 stars
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After reading some reviews on not receiving the products on time especially when ordering in a tight time period. I was a bit skeptical to order but did it anyways. however, my experience was opposite... See more

Rated 5 out of 5 stars
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I loved the tartan colors! The scarf was so incredibly soft. I'll be ordering more in different colors for Christmas presents. The pins were beautiful and exactly as pictured. I'll be ordering more on... See more

Rated 5 out of 5 stars
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I ordered some items for Christmas gifts after my recent trip to Scotland. I had purchased some gifts when in their “brick and mortar store”, but regretted I didn’t get more while there. I’m so glad I... See more

Rated 5 out of 5 stars
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I bought two quidditch kits for my daughters who have a Harry Potter day coming up in school. I thought these would be something different and can be worn again. They arrived parcelled up well, they w... See more

Rated 5 out of 5 stars

I love the items ,the Harry Potter items one item I got for a loved ones birthday next year and the Harry Potter figurines where the 3 main characters Harry ,Ron and Hermione are talking to profess... See more

Rated 5 out of 5 stars
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We saw these being advertised, at a reduced price, we hold many different parties here and these are ideal as a fun gift for the lasses. Struggling to keep her Ladyship away from snaffling one, fun pr... See more

Rated 3 out of 5 stars
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Package was delivered quickly, but the items were put into a plastic mailer bag with no protection whatsoever. The bag was torn in several places, luckily the items were not lost. A book was damaged... See more

Company replied

Rated 5 out of 5 stars
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Incredibly fast shipping! It took only 4 days from Scotland to the US / Canadian border. I caught the Dior show, and LOVED that purple Heather custom color. My coat is that color (close enough... See more

Rated 5 out of 5 stars
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I have only ever had one complain I ask for different name tags for bottles was sent 5 Chloe I only know one Chloe didn’t get Heather Caroline some shortbread and tablet. Was never resolved other th... See more

Rated 5 out of 5 stars
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On a recent trip to Scotland, I purchased a stuffed black a Highland Cow animal. That beloved souvenir was destroyed in by Hurricane Helene along with many of my personal possessions. It was such a sm... See more

Company replied

Rated 3 out of 5 stars
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Ordered around £200 pound worth ofclothing for my son as he graduates Berlin University in couple weeks and just wanted to update his outfit. When. I came to pay I was hoping for extra 15% discount a... See more

Rated 5 out of 5 stars
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The jacket is perfectly lovely and very well made. Using the measurements on the size chart is imperative. Had I not done this I would have ordered the incorrect size. Order was processed expeditiou... See more

Rated 3 out of 5 stars
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Good quality, but when some items I ordered were out of stock, rather than contacting me to ask about canceling or substituting items, they shipped what they had without any communication. Their shipp... See more

Rated 5 out of 5 stars

Fantastic experience I purchased a Herringbone Pet Blanket Natural for our Kitty as she's getting older and feels the cold. Being an indoor Kitty and living in an old house it's not always easy to mak... See more

Rated 3 out of 5 stars
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My package was to be here yesterday 2024 12 18. Your products are wonderful. Every item I have received I have really enjoyed. However, shipping is the problem with my latest order. Shipping to... See more

Company replied

Rated 3 out of 5 stars
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The scarf I bought for a friend's birthday was nice, but I e mailed customer service to ask if they could put the scarf in a cellophane bag because it looks so much better for a gift. They replied... See more

Rated 5 out of 5 stars
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High quality, lambswool scarf in the beautiful “World Peace Tartan”. The tartan color is even better than the product photos! Two additional items I had purchased were not available at time of shipm... See more

Rated 4 out of 5 stars
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I am very pleased with the quality of materials and craftsmanship that Heritage of Scotland offers. We got a couple of scarves, hats and pins, which look fantastic and feel great. My only issue... See more

Rated 5 out of 5 stars
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Well, everything went without a hitch. My two items arrived in the time stated in one parcel. Ordering was simple and clear, easy to follow. Communication was good from Heritage Of Scotland, although... See more

Rated 4 out of 5 stars
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Our family visited Scotland and one person purchased the wearable blanket with Hufflepuff while there. Since then, this site is the only place where I could find the same type of item. I have purchase... See more

Rated 4 out of 5 stars
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Lovely blanket, although was hoping for a more distinctive tartan pattern. Realise its very different from my own ancient Macleod tartan. Arrived swiftly. Good value for money alongside its environme... See more

Rated 5 out of 5 stars
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Two beautiful items. I was happily surprised the clan crest details were even finer when I received them than the pictures could show. Pewter is a great metal, and suits the clan crests - nice weight,... See more

Rated 3 out of 5 stars
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The products that came in good shape are exactly what I wanted; however, the snowglobe shattered in transit and ruined a few elements. Your customer service handled the situation well, I'm just disap... See more

Rated 5 out of 5 stars
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All 14 items arrived in a timely fashion with care. Scottish woolens are the best! Having visited Scotland recently and loving your country, we feel we have added that good feeling to our wearing app... See more

Rated 5 out of 5 stars
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For gift giving (others and myself) you're at the top. Your products are unmatched quality, pricing very fair and your service is great. Delivery is unbelievably quick and always delivered safely an... See more

Rated 5 out of 5 stars
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This is now the third time that I have made purchases via the Heritage of Scotland website. All my items have been very good quality and value. The packaging is very professionally done and even close... See more

Rated 4 out of 5 stars
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I love all my items I purchased. Everything seems like great quality material. My only concern is the clan gift set I ordered showed one thing, and the one I received is different. Everything else was... See more

Rated 5 out of 5 stars
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I loved getting my Henderson scarf. Great quality. Amazing prompt delivery. The older I get, eighty, the more nostalgic I get about Scotland. Wearing my two scarves, Henderson and Macnaughton, makes... See more

Rated 5 out of 5 stars
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I love knowing the craft origins of the hat, it is absolutely genuine and made the way these hats have always been made, I like supporting craft and small businesses instead of factories in China! M... See more

Rated 3 out of 5 stars
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Lovely socks, just the wrong size! I looked everywhere on your website before ordering to establish the size, but it just stated 'one size'. Eventually I ordered, hoping for the best... they were boug... See more

Rated 5 out of 5 stars

I recently received my order - three cashmere scarves for a present for my family and friend. I am so glad that I made a right decision because the scarves are in excellent quality - soft, warm and lu... See more

Rated 5 out of 5 stars
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I placed my order and receive confirmation quickly. My parcel arrived within the week. Packaged well. Good quality and heavy weight. Lovely finished blanket/throws. Colours strong and authentic... See more

Rated 3 out of 5 stars
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Let me begin by saying that I have purchased a number of items from you and have always been very satisfied by the quality of the items. However, there was very little information on the website reg... See more

Rated 5 out of 5 stars
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It is warm now so can't tell how keep me warm in cold weather. Wondering the country of origin. Probably India or Bangladesh because of the price. Took 2 days delivery, superb.

Rated 5 out of 5 stars
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When I was in Scotland, I bought my sisters MacLeod scarves, recently my youngest sister had a house fire and lost all possessions. She especially felt bad that the scarf was lost, so I promised to g... See more

Rated 5 out of 5 stars
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Our package arrived on time and all items purchased were included. We were happy with the 5 items received and would definitely purchase something again from Heritage of Scotland.

Rated 5 out of 5 stars
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Despite my own error in measuring and ordering. The team were very helpful and were quick to refund. So would have no hesitation in using them in future.

Rated 5 out of 5 stars
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I was delighted with my on-line purchase and had no problems. Item as described, reasonably priced and quick delivery.

Rated 5 out of 5 stars
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Received my package on time without any problems or damages. Very good guilty of Scottish gifts 🎁. Employees has alot of pride in their work......keep it up.

Rated 5 out of 5 stars
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The item arrived very quickly, well-packaged and in perfect condition. It is a good fit. The price excellent too. I would buy from this company again.

Rated 5 out of 5 stars
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The company system manage well ,I did shopping three times already 😃good price with quality as well

Rated 5 out of 5 stars
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Ive ordered before from heritage of scotland and would i order again yes i would the transaction seamless and arrived well packaged

Rated 4 out of 5 stars
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The sale of Scottish ducks playing the bagpipes was the perfect present I needed for a lot of people. It was a unique special gift.

Rated 5 out of 5 stars

I have ordered from both the website and the eBay store. The few times there have been errors (my fault, not theirs), the turnaround on the exchange was as fast as the US and Royal Mail could manage.... See more

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Company details

  1. Men's Clothing Store
  2. Children's Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

Information provided by various external sources

We are a network of Kilt shops located in Edinburgh, Scotland. We offer a wide range of kilts at competitive prices: casual kilts (daily, polyviscose), traditional, wool, 5 or 8 yards, available in over 1500 tartans. But a traditional outfit is not only a highland dress – we offer a huge amount of kilt accessories to finish off your look. If you are a proud member of a Scottish Clan, Heritage of Scotland has a wide range of Clan items – from clan crested kilt pins, through belt buckles to thimbles and toasting glasses. Don't hide your clan appurtenance!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Replied to 60% of negative reviews

Typically replies within 48 hours


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Rated 4 out of 5 stars
Verified

Had to buy more!

Our family visited Scotland and one person purchased the wearable blanket with Hufflepuff while there. Since then, this site is the only place where I could find the same type of item. I have purchased one for myself, Ravenclaw. I also purchased one for my younger daughter, Slytherin. We love these! I even referred someone who wanted a similar item to the site. Will definitely purchase again, if the opportunity arises. A little pricey, however. And shipping takes a while. Hence four stars instead of five the items are very well made And the adult size fits big on me, which is what I like. I wear plus size clothes.

October 24, 2024
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