Getsafe Reviews 7,591

I need guidance and on selecting add one and further more insurance. I got the english speaking agent immediately in the call. He was very good in explaining everything this. Gave me lots of additiona... See more

My bike’s front tire was stolen, and once I submitted the claim Manuela was very kind and supportive with the whole process. Prompt responses, no funny “insurance terms” or anything like that and at t... See more

Getsafe recently had some changes with regards to the provider of one of their insurances. Their Support, Frederik, helped me wonderfully by explaining the situation a bit more, sending additional doc... See more

Daniel Lang has been amazing from get go! He answered all our questions, encouraged us to speak our minds, nothing was too little or too unimportant and he made sure to checkup on all our inquiries ho... See more

Jamie Lee Anne was very responsive and handled my clam without any fuss. All damages were covered and the process via the app was efficient. Thus, based on my experience, I can only recommend Getsafe.... See more

I had a very good experience during my recent call with their agent. He was clear, professional, and took the time to explain everything in detail, which made it easy to understand my insurance option... See more

I got support from Frieda who was very friendly and compassionate about my difficult situation, and she got back to me quickly with clear answers. Also a big thank you to her colleague I first spok... See more

I’m extremely satisfied with Getsafe’s service. When I was in a vulnerable health situation, they were able to cover the boarding costs for my dog—something I was really worried about—and they did it... See more

Frederik was very helpful and detail oriented. He walked me through the process step by step and made sure my concern was addressed. He followed up to ensure that he received my email. I wish there we... See more

The experience with Getsafe is the best. The customer service is amazing, they cover and follow up on most insurance that you would need in Germany especially the Private Liability (very crucial). The... See more

I had a nice conversation with Mr. Frederik: thank you so much for your patient and detailed explanation! When I wrote the error report message, I didn't expect someone will take it seriously but I th... See more

Was very disappointed with the GetSafe’s decision to cancel the relation with direct Lawyer insurance. The users are forced to switch directly with the lawyer insurance at a higher cost (16.5%). As I... See more

I'm specifically writing this review because of Frederik. He helped me on the phone and was super nice! For GetSafe as a company, they're in general pretty good when it comes to the support side.... See more

I found GetSafe legal insurance provider (Roland) to be reliable. They were responsive in replying to my questions. Whenever you have an issue with Roland, GetSafe may be able to help to reach out t... See more

Mr. Gebauer is professional, friendly, with a good sense of humor and easy going even with difficult questions. Goes an extra mile to help Mr. Gebauer is professional, knowledgeable, easy to talk t... See more

Julie is the best employee of getsafe with whomever I had conversation before she was the best amongst them. She helped me with my issue and solved it on the same day. Thanks a-lot Julie and I believe... See more

I had the my best customer service call ever. No bots. Frederik spent more time than he would have been entitled to, to help me file my claim and solve all my other queries, patiently and solving issu... See more

Getsafe was recommended to me and the whole process regarding checking the best offer for me was very smooth and fast. I value the possibility to discuss all in English. I hope the dental journey from... See more

Marvin, who was my contact person is certainly one of the most qualified and knowledgable persons I’ve exchanged with on the topic of pension plans, after having spoken with several others. He provide... See more

Gero explained me everything about term life insurance, we had multiple iterations about various probabilities with respect to premiums but he had shown great amount of patience. All the best.

I had a great talk with Thomas Zanker regarding the suitable pension plans for me, and I really liked it. Although the German pension schema can get complicated, Thomas described it in a way tha... See more

The customer service is great. I am not rating the products GetSafe offers, but rather my experience with their support team. My questions about Liability insurance and Contents insurance were ans... See more

I have four different insurance products from Getsafe, and they didn’t disappoint me when I needed them. Filing a claim was intuitive and simple, and it was resolved within a week.

It was very nice experience to start with Getsafe and really want to thank Mr. Hastrit Musa for listening all my questions and clearing my doubts. I am completely satisfied with the guidance and sugge... See more

It was great interacting with Daniel from Getsafe and clearly explained through complete process of purchasing the pension insurance. I surely recommend

Really good, solid and patient support from their agent, Aleks. Took the time to explain things, to give additional options and was understanding of the time needed to come to a decision.

The support process was completely in English which was great. Support also managed other parties in German language. All communication was fast and clear.

I had great experience with submission of claim and team response was quick in getting the required details and start processing my claim

I just gave the damaged part in my insurance number and they contacted my insurance directly. I stayed out of it and they just handled it on their own.

I have got few insurances packages from Getsafe, i am really happy with the process and the support. Easy and professional

Professional yet friendly attitude He solved my problem really fast and i am thankful for that

Great experience with GetSafe. My claim was handled incredibly quickly and my case manager, Manuela, was very helpful and understanding.

Super friendly and helpful conversation at 9AM on Monday morning :) helped me unblock my account

I had my case resolved very quickly and over the weekend! I thought it would be taking a few days to be resolved, but it was resolved extremely fast! Thanks a lot Thorsten!

I am a super happy customer of Get Safe. I have a dental insurance that saves me a lot of money.

Very professional and kind person picked up my call. Communicated clearly in English and guided me accordingly

Adrien was very patient and knowledgeable about everything.

Get safe is refreshing insurance platform in English, using easy to understand language and without tens of pages hidden clauses reversing insurance coverage people assume they are covered for.

Really friendly and professional service!Thank you Maurice

Provided all the information in a pleasant and friendly manner.

Brilliant. Solved my problem.

I had a very pleasant experience with Frederik. He explained everything clearly, was patient with my questions, and guided me through the process step by step. Very friendly and professional support.... See more

Diana managed the whole claim process very well on time and with all details. So satisfied with the compensation issued for the damaged third party property.

We had a very good experience with Daniel from GetSafe regarding term insurance. Daniel was very patient, answered all our questions thoroughly, and guided us through different situations. His support... See more

I recently filed my first claim after years without needing one. My wife was caught in a phishing scam, and I was relieved to learn our contents insurance covered it. The process started off ro... See more

Ive been with Get Safe for a few years now and every time I need assistance I am blown away by the quality of their customer service! In Germany, good customer service is hard to find, especially in E... See more

Recently, I had an unfortunate situation where our cellar was broken into. I was really impressed by how easy it was to report everything through the GetSafe app. I submitted the police report and... See more

I had a great experience with the pension insurance consultation by Thomas Zanker. There were multiple follow-ups, which showed genuine commitment. Each option was explained in detail, with clear pros... See more

Julie was extremely helpful, very knowledgeable, patient and friendly. Great, professional and efficient service!

The consultation was very nice the important part is they speak English and explain everything even though you are new to the system. I really enjoyed talking to the person and he explained everything... See more