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Rated 5 out of 5 stars
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Dynamo recommended the company advise people to apply for mortgage way? Easy helpfully to get and buy many thanks for help Constantin Adrian Gheorghe

Rated 5 out of 5 stars

Dynamo have been brilliant, Phillip Rahman explained how the process works when buying a property. Myself and my partner are first time buyers and had no idea what to expect, however we took Phil... See more

Rated 5 out of 5 stars

We contacted Dynamo through Google search engine. We were more than impressed with the professionalism of David Horn who led us through the slightly bewildering area of bridging loans. It was refresh... See more

Rated 5 out of 5 stars

I've been in touch with Justine Lofters-Desport for many years and had many mortgages recommended by her, the rate has always been very good and the execution like clockwork. Ryanne Bean managed my la... See more

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Company details

  1. Mortgage Broker

Written by the company

Dynamo is a large, national brokerage assisting clients throughout the UK with all of their mortgage needs. We enjoy close relationships with many lenders, both mainstream and niche, ensuring that our clients have access to the best deals. As a company, we are passionate about providing both expert advice and a very personal level of service. All circumstances are different and we take the time to understand individual requirements and aspirations in order to make the most suitable mortgage recommendation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Very disappointed with the service…No communication

Very disappointed with the service received. Initially, communication with Philip Rahman was good and we paid fees in good faith, including for a valuation through their recommended lender. Unfortunately, that lender later pulled out, and since then, we’ve had no meaningful response from the broker — despite repeated attempts to get in touch. We’ve been left in a stressful situation without guidance or support, and are now having to restart the process elsewhere. Would not recommend based on our experience

September 12, 2025
Unprompted review
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Reply from Dynamo

We're sorry to hear that there have been issues with the service that you have received regarding your mortgage application. We take all feedback seriously and are investigating what has happened here. We are doing our very best to ensure this situation is resolved as swiftly as possible and will be in touch shortly.

Rated 5 out of 5 stars

Dynamo have been brilliant

Dynamo have been brilliant, Phillip Rahman explained how the process works when buying a property. Myself and my partner are first time buyers and had no idea what to expect, however we took Phillips advice and ended up buying our first home. The whole buying process took less than 3 months which was very fast and smooth!

Can’t thank Phillip and Dynamo enough!

Kind regards
Anthony

July 29, 2025
Unprompted review
Rated 5 out of 5 stars
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I have been looked after by Rhys Summer…

I have been looked after by Rhys Summer for my portfolio remortages several occasiona and on this occasion for my first bridging loan and back to refinance. He went above and beyond to make sure that achieve my goal. I am already on my next bridging pipeline which i am looking forward to. Thank you

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I had an amazing experience in the end with Ahmed. He was super professional, while still being friendly, answered all my questions, kept me abreast of the situation and when disaster struck and I didn’t get the mortgage, he reapplied for a different one for me without charging me again. Could not be happier with the service I received. I will certainly be back when I need to get another mortgage. Thank you

April 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor quality products

Purchased an Ethernet switch and fails on first power up. Note impressed with the quality of products.

January 15, 2025
Unprompted review
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Reply from Dynamo

We offer mortgage and insurance advice, so I'm afraid that you must have left your review on the wrong company profile. Please could I ask that you check and move your comment accordingly so that the correct company can look into your experience? Many thanks

Rated 5 out of 5 stars
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I highly recommend Dynamo in particular…

I highly recommend Dynamo in particular Michael and Leilani. Professional and very helpful from beginning to end. I have already recommended to friends and family and will continue to do so!

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

A mortgage broker you can trust and rely on

I have used Dynamo many times over several years. I have always had very good service and they have managed to find me extremely competitive rates.
They are always well informed, even on more complex issues eg.bridging loans, loans for older people. Claire gave me excellent service and advice on such an issue.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

Started off great then went downhill as…

Started off great then went downhill as soon as I left a good review. I’ve been waiting over 6 months to purchase a property through dynamo and their recommended solicitor. My mortgage offer has already expired once now second off has a higher rate which will cost me thousands in the long run. Never call back when they say they will unless it’s to get a payment from you but once payment has been made to them very slow process. Watch out and maybe look elsewhere. Leilani, Keegan and Evie all dealt with my case. Signed Mr Rowan Diedrick

November 28, 2024
Unprompted review
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Reply from Dynamo

We're sorry to hear that your experience has not been up to the standard that you expected on this occasion. We take customer feedback very seriously and so have passed your comments to our Customer Relations team for further investigation. They will be in touch with you in due course.
Kind regards
Dynamo

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Rated 1 out of 5 stars
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Ended in an impasse / complaint not being dignified with replies

Despite having a good experience with Dynamo in the past, this time it went badly, ended in an impasse and was not even given replies in good time by the broker in charge of my case. I was left in the hands of a trainee at a stressful time and was asked to pay the fee of £699 (now she says unrefundable) without signing any document by post or online. Now I have asked to have a refund of 50% given that I was not landed with an offer and am still in limbo regarding my mortgage. My complaint email has not even been addressed after days. Will not return to Dynamo and will not recommend it to my family or friends. I will now turn to consumers rights agencies to see the complaint resolved.

October 10, 2024
Unprompted review
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Reply from Dynamo

We're sorry to hear that our service has not been up to the standard expected on this occasion. Customer satisfaction is very important to us and so we have passed your comments on to our Customer Relations team to investigate further. They will be in touch with you shortly.
Kind regards
Dynamo

Rated 5 out of 5 stars

Dynamo Has my Back

I've been in touch with Justine Lofters-Desport for many years and had many mortgages recommended by her, the rate has always been very good and the execution like clockwork. Ryanne Bean managed my latest mortgage and she was on top of her game, very efficient good follow-up with everyone concerned. I will be using Dynamo again but I'm sure they'll call me first when my fixed term expires.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Tom manning sorted my mortgage quick…

Tom manning sorted my mortgage quick and efficiently, made the process so easy and I’d definitely recommend dynamo to anyone

August 1, 2024
Unprompted review
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Reply from Dynamo

Thank you so much for your kind review and recommendation. We're delighted to hear that you were impressed with the service that you received from Tom.
Kind regards
Dynamo

Rated 5 out of 5 stars

Amazing

My broker was Rachael who made me feel so at ease, explained everything in a way i would understand and my administrator was Leilani. From start to finish they were fantastic. Nothing was too much trouble and I never had to chase for any updates, they were both just on it.
I highly recommend using Dynamo

February 28, 2024
Unprompted review
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Rated 5 out of 5 stars

excellent customer service

Thank you Robert Lewis-Crosby and Leah Carver you are amazing!

It's been a long process but smooth thanks to your excellent customer service.
I would recommend you to friend and family.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Another great job right to the very end. Thank you

Not the first successful re-mortgage that Clair Ellis and Emily Williams have overseen for me but on this occasion it was a little more challenging and extended but nevertheless, again they were persistent and in fact even at the very end made a late product swith to save me 0.8% off the interest rate.
Thank you so much girls. Well done.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Thank you, Damien, and Courtney for your excellent service. You made the process very seamless. Communication was great, and with your excellent industry knowledge, you made the whole process smooth and easy saving us money on our monthly payments. Hats off to you both. Thanks again.

January 2, 2024
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Rated 5 out of 5 stars

Mortgage application

All items dealt with by David & Courtney, speedily & efficiently. Both have are very helpful, quick to respond & professional in there manner.

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Service review

It’s my first time using Dynamo and I’ve been very happy with Jonathan and Leah. They have been professional and responsive and have answered clearly any queries I’ve had. I’m very happy with the service.

January 26, 2024
Unprompted review

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